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Ultra Sabers

4.6

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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New Zealand
1 review
0 helpful votes
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Great quality goods!
February 12, 2018

Didnt expect it to take too long but was worth the wait! Threw a big party and they were definitely the highlight of everyones night. Would definitely recommend to mates!

Date of experience: February 11, 2018
Texas
1 review
0 helpful votes
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I ordered a stunt saber (Dark Apprentice V4) on January 12th. It took a little extra time to process due to the backup from Christmas and The Last Jedi but they were very open with the delays. When I ordered my saber I didn't request windows in the emitter and later regretted that but lo and behold when my saber arrived the windows were there with no extra charge! UltraSabers has earned my business for life.

Date of experience: February 11, 2018
Chris H.
1 review
0 helpful votes
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Great company to work with
February 11, 2018

Great company to work with. High quality products at reasonable prices

Date of experience: February 11, 2018
AnthonyT P.
1 review
0 helpful votes
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I received my order much later than the latest date anticipated by Ultrasabers. I tried to contact customer service and got an automated email AFTER the product had shipped. They don't respond to phone calls and their voicemail is always full. Probably will not be shopping or recommending them again. Product itself was fine, just terrible customer service

Date of experience: February 11, 2018
Jerry Q.
14 reviews
0 helpful votes
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As an ultra sabers customer, I'm satisfied with my purchase. Everything is what I wanted. There was just one problem, I asked for the retention blade screw set to button, well I got a screw that you had to use a retention to get out. It's ok, no biggie. So guys if you get no button for the screw and you have to use a retention, go to any hardware store and get a 5/64 Hex retention. All in all, I love my purchase and can't wait to purchase more sabers in the future.

Date of experience: February 11, 2018
Marcel K.
2 reviews
0 helpful votes
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Very good
February 11, 2018

Very good. Explained everything. Shipping was longer

Date of experience: February 11, 2018
Anthony A.
5 reviews
0 helpful votes
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Very easy to use website
February 11, 2018

Very easy to use website. Even on a smart phone.

Date of experience: February 11, 2018
Texas
1 review
0 helpful votes
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Everything was perfect, except you guys gave me the wrong sized blade, I put down whatever the average sized blade is, but you gave me the shortest blade size, I understand that you probably had a lot going on because of the holidays and the new Star Wars movie, Im not going to be pushy, but I would appreciate you guys sending me the right sized blade.

Date of experience: February 11, 2018
AE
1 review
0 helpful votes
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Great product
February 12, 2018

The product is really good, they just need to make it clear that the wrench that you need to take your blade out with doesn't actually come with the saber, other than that it was all good, infact great quality product

Date of experience: February 11, 2018
Rhode Island
1 review
0 helpful votes
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I recently received my title as a Sentinel of the Je'daii. I continue to use the lightsaber I received as a padawan. It is the first I constructed, with a yellow kyber crystal I found during my apprenticeship on Alderaan.
At the time, my lightsaber was enough to defend the estate of the nobles I was given the honor to protect. However, since my apprenticeship has ended, the Sith have begun to gravitate toward the places I have sworn to protect. My original lightsaber has always been enough to defend against the Imperial Commandos intent on ravaging the libraries and families of the estates of Alderaan. Now, though, it has not been enough to protect the research facilities of Ahto City. I transferred to Manaan to assist the researchers in harvesting kolto for our people taking part in a rebellion against the Empire in the outer rim. The Sith have been flocking to our facilities, and I have been tiring quickly in the onslaught.
Now, I could not be happier! Since purchasing new upgrades for my lightsaber I have engaged in countless more battles with the Sith! I have a new plug for the blade, which allows the beam to ignite even faster, with a more maneuverable blade. The Sith may think they have been slowing progress in Ahto City, but thanks to Ultrasabers, our facilities remain unscathed, and the Galactic Republic remains the leading force providing justice to the Galaxy!

Date of experience: February 11, 2018
Theresa C.
4 reviews
0 helpful votes
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First experience, did not understand why all these requests for papers.

Date of experience: February 11, 2018
Meow L.
1 review
0 helpful votes
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Amazing quality sabres
February 11, 2018

Amazing quality sabres

Date of experience: February 11, 2018
Joseph B.
1 review
0 helpful votes
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Customer service was amazing!
February 11, 2018

Customer service was amazing! I had a concern and received a reply in about 48 hours. The product I received however was not the greatest of quality for the price paid. Pieces were not together properly and move/shake around. So customer service is phenomenal. Do you get your money worth? In my opinion I do not believe so.

Date of experience: February 10, 2018
Eric C.
2 reviews
0 helpful votes
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Good experience
February 11, 2018

Good experience.

Date of experience: February 10, 2018
Mike P.
4 reviews
0 helpful votes
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Superb purachase, so much so I'm now waiting on three more to come!

Date of experience: February 10, 2018
Kentucky
1 review
0 helpful votes
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I ordered 2 mystery box sabers for my sons birthday,
One for me and one for him. I dropped the extra money for overnight shipping because I figured there would be some processing delays. I waited for a week with no shipping response, so emailed to question about time frames. I had to email 4 times before I got a response. It got close to my sons birthday and I still had no idea when my sabers would arrive, so I emailed again, with no response. I finally resigned myself to the fact that they probably wouldnt be there on time and tried to contact the company about cancelling my order, still no response. The 2 phone numbers listed for contact are never answered. The final email I sent to request an order cancellation wasnt answered, and my order shipped with no response. The order arrived as placed, but the wait and headache werent worth the product I received. The Aeon V2 I got for my son is great. The sentinel v4 Lexi received has too much rattle in the battery sled to be an effective dueling saber. And significant impact causes the batteries to come dislodged. The led just floats in the body and the shroud and lens rattle constantly. I ordered 150 dollars worth of gear and received what I suppose is 150 worth of merchandise, but am not pleases with the customer service (or lack thereof) that I received. I most likely will not order again, unless I can determine it will be worth the headache again. 3 Star sabers, one star customer service.

Date of experience: February 10, 2018
L L.
1 review
0 helpful votes
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I love their customer service!
February 11, 2018

I love their customer service!

Date of experience: February 10, 2018
SubtleDutch R.
1 review
0 helpful votes
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I had no issues with my purchase of a Mystery Box, it arrived exactly when it was supposed to after the processing time and everything functions as advertised

Date of experience: February 10, 2018
Illinois
1 review
0 helpful votes
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Took over a month after ordering. I had to email a number of times to get info on the order. Then my delivery was delayed 3 Days (thanks USPS). Finally get the saber and I'm completely disappointed by what I received. A lot of dings and scratches on the blade. A couple of scuffs on the hilt but the worst of all is the damn rattling inside the hilt. I tried convincing myself it was worth the wait but I'm already regretting this purchase. Overall I'm really disappointed with the saber. I'll try SaberForge next time.

Date of experience: February 10, 2018
Germany
1 review
0 helpful votes
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Awesome Saber!
February 11, 2018

I got my Saber shipped in 3 days overseas. And i'm very Happy with it. At the first day i destroyed my a lightbulb. But it was worth it.

Date of experience: February 10, 2018

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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