On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
Order was placed and paid for January 5,2018,
Received the Saber February 12th, 2018
Was charge a total of $56.49 Absolutely ridiculous shipping fee. Paid $37 initially. Was dinged another $19.49 when delivered.
Took a little bit to ship out because of the recent release of the movie I guess that had a lot of orders. Once I got it though I was pretty excited. One slight thing was i ordered fire orange as my FOC for my Violet Amethyst sabre and it came with Silver FOC instead. I'm not mad though it looks great and I was really worried how the orange and purple would look. I got a staff with a quick disconnect coupler which is a MUST if you want to switch between dual wield and staff.
My son purchased an ultra saber with his birthday money. He was so happy when it arrived! It is very cool!
Just ordered and I'm really excited! Can't wait to play around with it!
My saber came today and it looks awesome. There is no other word. Even though it took a little longer before it arrived, I'd say it was worth the wait.
Considering the many and varied choices available when ordering a lightsaber, I found the website easy to navigate and appreciated the links to videos which clarified the options. The ordering process was also easy. The wait time for the order wasn't overly long and the package was well wrapped - everything arrived in excellent condition.
I placed 2 orders (1/6 & 1/12) got the 1/12 one on 2/10 and have yet to receive the one I ordered 1/6. I don't mind waiting but if I had gotten an email saying that they were delayed that would have been great. Otherwise, completely satisfied with what I've gotten so far.
Saber turned out perfect!
The parts in my saber held up for about a year until the plastic battery holder appeared to be cracked. Don't know why they have to put in fragile parts, so I had to order a replacement and the order was delayed about a month. I won't be buying from these guys again.
Easy ordering, quick delivery.
Very satisfied.
Your site looks really good and is easy to use.
Very good experience but can get kinda slow to respond and ship around the holidays(which makes a lot of sense just a heads up)
Great customer service, beautiful product, very durable and worth its price. I'll be back for more.
Beautiful sabers! Would definitely buy another one.
I have ordered from Ultrasabers 3 seperate times. The first 2 arrived lightning fast, safe, and sound. The 3rd took a little longer but it was right after Christmas and when I reached out to customer service they responded quickly and explained the situation and got my package to me within the week. Stellar Customer Service and products that transcend into a galaxy far far away!
A most excitable experience the anticipation was fantastic in when received enjoyed the item. It was a bright and comfortable fit was a beautiful look
It took nearly a month to get my Lightsaber. Now I fully understand that you all were very busy due to the movie coming out, being backed up from the Christmas holiday and such. However, no where on the site did it say that and I wasn't able to find this out until I emailed (twice) to figure out what happened to my order. The money came out right away but no movement on the package until very beginning of February.
Don't get me wrong, its a great Saber. My husband was very happy with it, (we got the mystery saber box-very well built, extremely bright, great weight-a great piece over all-I'm just super miffed about the shipping and lack of transparency) but you really, REALLY should have it posted some where-social media, your website or even as a disclaimer before final check out-when you are that far behind. That being said, I'm sure we'll be ordering from you all again based on the quality and price of the product.
I got a cool lightsaber to duel my friends with. Thanks ultrasabers!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members