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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I love ultrasabers my only problem I had was that I placed my order in the beginning of July and didn't get any update until 6 weeks later. The update I had received was that the hilt I ordered was sold out and could exchange for a different hilt of the same price. I appreciate the offer and I did take it, I only wish that I was told sooner that my order had to be changed instead of thinking I was getting one thing for a month and a half for it to be changed on me.
Nice article, as advertisement description.
Nice website. Straight forward purchasing
Fantastic customer service, and amazing customization. Processing time and shipping time is a little long, but understandable. I will continue to use ultrasabers.com for a long time
Ordered my Ultrasaber on June 1st and was notified it would take 4-6 weeks. Past that threshold, I received no notification about my order. Per their instruction, I emailed their "info" and "shipping" email, but received no reply. I was only able to contact someone by finding their email on an Ultrasaber-criticism Facebook page. I was told on August 10th that my order would take an additional 4-6 weeks. While I understand that we are in a global pandemic, I am not upset about the time but lack of communication. I did receive my order on September 8th, but part of it was wrong. I ordered a hilt withOUT windows and received one WITH windows. It's a small flaw, but for almost $200 my order shouldn't have any misstakes. Would not recommend buying again.
I purchased this for my Star Wars fanatic friends gender reveal party. He and his wife absolutely LOVED this idea, as did all the kids there.
Great company and great customer service!
I am very satisfied with what I ordered and I am enjoying it, but it said 2-3 weeks and I waited a few months. When I emailed, which was more than 3 times, I got no response. The only email I got from them was to tell me that my order was sold out and I had to choose another. I responded, but within a week they said the one I had chosen was also sold out. So overall, if you are good with a wait and a chance of not getting the exact saber that you originally ordered, then UltraSabers is for you.
I was surprised at how fast I received my order only took a few days to ship! Very excited and happy!
I was originally referred to a competitor, but after reading reviews I decided to look into other options and found this company. I called and asked some questions, liked the response and ordered my saber and extra 12 dollar blade and I love it. Thank you.
Michael S.
The product was great. Customer service was terrible. I get things are difficult with Covid, but it took month's to get my order and when I had an issue, it took months to get resolved. I had to pay extra just to change the shipping address.
From start to finish, I could not be happier with my order. I received the Bellacose hilt with a violet blade! I love the extra length the hilt offers. The violet blade and what it stands for is a great compliment to the Bellacose. I can't wait to decide on another step-up ASAP!
I placed my order two months ago and have received no contact from ultrasabers except spam emails. I have sent multiple emails regarding my order and have gotten no reply. Do not order from this site.
Product was in excellent condition, I just wish the batteries were easier to remove. I find it difficult to get the speaker out when I need to charge them.
I've ordered two sabers from this company and they've both arrived safely and in working order. Definitely will work with them again. Thank you.
It took ages for the saver to come. I tried emailing the company but never got a response then eventually I received an email or a text to say that the lightsaber was being delivered within the next few days. It's amazing quality and we love it.
High quality products at a completely reasonable price. I purchased a saber back in January, and since then my family has purchased four more sabers. I would highly recommend this product to anyone looking for a quality, bright and durable saber.
Love Utrasabers- repeat customer
I love the lightsaber and will always recommend it to my friends and family.
It's really good quality and very durable. Had a few nicks and scratches on the blade when delivered but good otherwise
The product was good, however, the customer service was quite lacking. Took 8 weeks to receive my order and even then I had to settle for two different sabers as mine had an issue being manufactured. Wasn't able to receive adequate communication until I requested a refund through Paypal as well. However, the quality is good, so I may end up ordering from them once more. I just recommend you give a long period of wait time if your attempting to get them on a particular date.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members