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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Good
I received my fist saber and am completly thrilled with my order. The only thing that was disappointing was I didn't receive my grace bag blade
Thank you. The lightsabers are absolutely perfect in every way I can possibly express to your team. Thank y'all so very much and may the force be with you
My only suggestion is Don't get the standard sized blade! I wish mine was longer! But other than that, it's awesome!
My boyfriend absolutely loved the saber! It's so realistic and sturdy! Thank you so much for making these awesome sabers!
No, I haven't received my order yet. I ordered 2 sabers on July 16th 2020 and that have not been delivered to me yet if you guys could tell me where my order is at *******@gmail.com that would be fantastic
This website does indeed sell top of the line sabers. I ordered the Archon 3.1 as a diamond saber and it is freaking awesome! The hilts are really nice to hold because the grips are comfortable. There's also great sound quality. From ordering, I had my light saber in my hands only 7 DAYS after ordering it! These are amazing lightsabers and I would definitely recommend buying one for sure!
Never buy here. Customer service is non-existent, wait times are atrocious, and the product you receive has no intelligent design. I purchased the sound-enabled mystery saber, but they should've named it the 'junk box saber'. Only the blade emitter was machined. The rest of the hilt was just a metal tube that acted like a megaphone for the cheap sound effects.
Chose a random Saber as a prezzy for a friend. Not sure whether he'll like it but hopefully he does. Plan on getting a full customized Saber in the near future. Took almost 2 months to ship, but is what to be expected during these times. Overall 4 out of 5 stars.
Everything works good and I enjoy the saber
Ultra Sabers has delivered on a few key features - variety within their catalog, options for customizing, and ease of use on their site. However, from my personal experience, the customer service is practically non-existent minus the emails you get for your invoice and EVENTUAL tracking update for your order. Which takes many weeks. I expect long delays with custom fabricated materials, but for their in stock items, it still takes ~6 weeks to deliver. The quality of their sabers are a mixed bag too if you order either prefabs or mystery boxes. I ordered a mystery box and the internal electronics kind of rattle around inside the hilt. Now, this may not be typical, since I've also received some sabers that seem more "intact", but it's definitely disconcerting. I've taken to ordering empty hilts and doing a DIY installation of the electronics. So that's how Id' sum it up - order if you want high-end customs or empty hilts for DIY or display, because they do make some beautiful pieces, but outside that - you may be better finding what you're looking for at other places if it's simple.
I had a little problem when contacting customer service but overall I got the lightsaber and it's great quality.
It was Ight
Took it's time
Looks amazing
Granted there's a global pandemic so I won't complain too much about the 2 month wait time, customer service was nonexistent until the week the sabers finally shipped. That aside the sabers are very nice but I would really have to consider if I'd buy from this company again.
It is OK! :)
Love the saber! Though the 4 week lead time came and went and I didn't get through to anyone for 2 very stressful weeks after that. Though I tried calling and sending emails. So I would say they need a little work on the customer service side of things. That being said when they did finally get back to me we got everything worked out quickly and I had the saber several days later. And I am highly satisfied with the saber. The diamond controller is amazing and the saber is beautiful. Even with all the trouble I would still buy another saber with them!
The hilt and electronics of my saber are beautiful, but the blade came bent. I understand this is the responsibility of those who delivered it, but I emailed Ultrasabers many times asking for assistance as to how to handle it with no response. I got a replacement blade from a different site since they don't sell the size I purchased separately on here.
It took about 2 months but I understand that covid is effecting everyone
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members