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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Had a extra import charge to pay from fedex which was a supprise would of thought all that was covered in the delivery charges has put me off buying anymore sabers which sucks had plans to het a few more as products are amazing
It was fun and very easy
This saber is amazing quality and sturdy now i did get the heavy duty blade and it was totally worth it. I will definitely recommend them to anyone who wants a realistic lightsaber. I know im ordering another soon.
Everything was perfect except customer services
Lead time needs to be updated, said 3-4 weeks when I ordered, took twice as long. Saber is nice and well built, however is not very responsive to swinging, I went in for the diamond controller too.seems the extra money wasn't well spent.
The products that I received were at a very high and good quality, however the costumer service was at an all time low. I have called and sent emails multiple times regarding my situation and yet they never responded. Only to send me an email two months after that my order was sold out and I have two alternatives.
Really wish they could be more organised but then again we are in a global pandemic and are different places and time zones.
Great quality lightsaber. Will definitely be a proud display piece for my man cave
They were helpful with a product issue and were timely on dealing with it.
A product was left out of the order but was shipped to me later on after I brought it up with customer service for no extra charge. Better than gamestop
We are happy with our purchases!
It was an easy shopping experience
Received my item 8+ weeks after ordering but only after I emailed to inquire on the delay. Still waiting for 2 lightsabers that I ordered as well. Love their products just should adjust the expected delivery time frames.
Pretty easy to make the saber and it shipped WAYYYY faster than all the reviews I read. I ordered 3 months in advance and it got here in 2 weeks.
I absolutely love this product. I went with a black handle and purple saber color. It turned out amazing, great quality and it makes me want to order another one. In my house there are a total of 5 products, and we love them all!
Both designs came exactly as expected, my only complaint is the battery life on the first saber. I would not use sabers for contact, they are primarily used as decoration. They are very bright and sound really good, with awesome contact response. Delivery time was great. I did not have to call customer service for any issues, the youtube videos were able to help me with changing out the batteries. Overall a pleasant experience.
Awesome product with a chance to be upgraded. I got a $320 saber in a $75 mystery box! Thank you Ultrasabers!
I ordered two mystery boxes in 3 month and got the same sword. I live in austria and they sent the same. Really creative...
Got the dbl saber for my sons birthday. He is a huge star wars fan and absolutely loves it. They are very cool and sturdy. We have sparred with them.and they totally handled the impacts. I would definitely recommend this product and this business.
It came a bit late but other than that it's perfect. I will definitely be ordering one again soon when I have the money again
I ordered my mystery box for my first saber as I wasn't sure what I wanted. Took just 4 weeks to arrive and is awesome. It is well constructed and a great value. Very happy with the product!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

