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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Well I emailed them in January about canceling an order for a refund, that never happened, emailed them again about it, never got canceled, then they just delivered it to me anyway so I don't know if I'll be buying from ultra sabers again. Sorry
This time I ordered 2 mystery box sabers. Sabers were worth well more than what I paid for them as per the guarantee. The processing and shipping was fast took about 3 weeks from the time I ordered til I received them.
Purchased guaranteed sound mystery box for my 11yo birthday. On/off switch is malfunctioned. Only turns on 1/2 the time. Called customer service. Nobody answers and unable to leave a message. Sent three emails requesting help. No response.
Really intuitive store with loads of incredible stock and choices, all around a very enjoyable and well priced experience.
Like many others that ordered around the Christmas rush time, our order was pushed back much past the 3-4 weeks they said to expect. They did not answer phone calls or emails or even bother to change their auto-response email to reflect an accurate processing time. I would have felt better about it if we weren't charged until our order was shipped, as most companies do. We got the saber after 8 weeks and my son is very happy with it, but the lack of communication during the shipping process was ridiculous.
Better communication would be amazing
My son is extremely happy with his Ultra Saber. There isn't a day that goes by that it is not in his hands. The reason I didn't give a 5 star is because they need to do a better job of communicating. I never received an email that my order was received. It wasn't until I reached out a week or so later did we get a confirmation and information on how long it takes to process an order.
Plagued by a long wait from the holiday season, on top of a new movie, on top of a successful game, on top of a fun show. But, frankly, the wait was exciting as it was agonizing, and the products were so very worth it
I've ordered 3 stunt sabers in the past and I decided to get a sound one for a friend and myself, we were not disappointed. All the sabers are top quality and have made me smile ear to ear multiple times
What I ordered was awesome, but the time to come in was pretty lengthy, if you could possibly get it shipped a week earlier it would be 5 stars! But overall, great product, keep what you are doing, just fix the timing of shipping a little bit.
Product was good. Customer service was non-existent.
It took a month to process my order but once the order was processed they delivered it in less that a week. Very satisfied with the product and I will be ordering more soon.
Ultrasabers customer service is superb. I contacted to check what was the delay like for my very first order. They got back to me with and explained and I was very satisfied with the response. But nothing can come close to what I received. The Mystery Saber came with sound. Immediately I am convinced on how good the Osedian soundboard is and definitely made me a loyal and a repeat customer from Australia!. Keep up the good work team!
The lightsabers were really unsatisfactory. They seem cheap. Not worth the $185. I understand that they are stunt sabers but they were minimum quality. Got an all black one that was chipped and the silver was starting to show. The silver one looked yellowish in areas. Not recommended. If you want to get a saber, go to another company or spend a lot of money cause these are super low quality.
Received my saber after about 5 1/2 weeks. It was delayed by heavy holiday orders. I ordered a $200 mystery box. I received an Arbiter red blade with lite sound. The paper I got with the saber said it had premium sound and rechargeable batteries. So there was a moment of disappointment when I saw that there was no usb port on the circuitboard and the batteries were 4xAAA. Still the saber was sound equipped and met the order criteria so I'm happy overall. The saber seems well built and functions excellently.
Thank you Ultrasabers!
Overall quality feels like solid aluminum, the battery pack jiggles in the cylinder, and the specific saber I got had a part that was easily removable which caused me to be on edge everytime I sparred with it. However, this saber feels great for one handed use. Make sure u check the dimensions of ur saber before purchase. Think about the way you would hold the saber as well.
Lightsaber came in bent.
I love the saber
I love the box it was a great day
Very cool
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members