Ultra SabersReviews 19,656

The products are great quality, but but they have their flaws. The blades do not feel as sturdy as i had hoped and one of my buttons fell off after only two weeks of recieving my saber

My Mystery Box lightsaber came packaged as a grab bag Saber, I complained to Ultrasabers and they didn't reply then on top of that the blade film came loose after a few days of light use and even still after all of that my shipment came 15 days after it was due. This however I can accept as it was just after Christmas and the new film had just came out.

The Hilt was awesome however I purchased the heavy grade and received the mid grade I sent an email about he issue and have has no response

I still haven't received my light saber stand or charger that I paid for.

At first, due to the new movie I wasn't too happy waiting 9 weeks from my original purchase to be told that they didn't have my product's hilt, I was in fact pleased with the fact when my saber was shipped it arrived three days time, so thank you I can't wait to open it

Took 5 weeks for my order to even be shipped, but once it was shipped it only took a day to be delivered. The batteries it came with had gone bad or something, and caused the end cap to be glued on. And caused scratches to the end cap when I had to use a wrench to remove it, the battery pack was jammed in with a bunch of black gunk from the bad batteries. Otherwise, I love my new saber

Everything in working order, fast delivery despite living in new zealand.

Took almost 5 weeks. Thinks that's a bit too long.

They are practically "unreachable." I have an ongoing issue and it has been nearly a month since I tried to contact initially. I have emailed three times, left message once, called a dozen times hoping someone would answer and I have still yet to receive a response. I want to like this company because I really feel that their products are great. Their communication has been abysmal however,

Lead time is arbitrary. Stay in contact with them in order to move things along. Saber is nice though

It was nice from what I ordered

Ultrasabers mystery boxes really have no transparency on what you could win. Although some people have been very lucky with their orders, most people only really save $10 to $30 by purchasing a random saber. Overall I am happy with the product I received.

Delivery was great, the light saber was awesome. But the electronics were terrible, when i opened the box the button switch was broken. I tried to contact ultrasabers many times via email, phone, and social and never got a response. This is a small issue and but their products are great. It would just be nice for them to do something about a faulty lightsaber. But since i couldn't contact them, i decided to fix it myself.

While the product I received was great, I contacted immediately about a change to my saber that would have been appreciated and did not get a response. It also took over a month

The product is great, very sturdy and good quality. Only problem is the colour is wrong. Ordered blue and got green.

Awful customer service, sent multiple emails and called many time and never got a reply back.

The saber was way better than what I thought