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Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Delivered quickly, and the saber was brilliant quality.
Sample, easy and quick! I cannot wait to recieve my order!
I greatly enjoyed the saber it came fast and loved the mystery saber.
Very easy to use on mobile, but still waiting on confirmation of the order
It took a while to receive but worth the wait.
I've been drooling over the stunning visuals and various styles UltraSabers offers. I purchased a total of 3 mystery sabers and I've loved each one! Time to train like a Jedi!
The final product was fantastic, customer service was super kind and helpful, I definitely will be buying from them again. Would absolutely recommend to anyone looking for a custom saber that's high quality and durable.
Great experience with UltraSaber. I will be using UltraSaber for future purchases.
Wish it had sound but still really cool.
My experience with ultrasabers was really good for first time around purchase. Ordering was simple, everything was well priced, and it was shipped and arrived in a fast window of time. Thank you for my first saber.
Great quality and and the shipping time was great
Great website with lots of saber variations and good customization. Delivery time is a bit long, but I believe that was just my luck, because I've heard from other people that they received their orders much faster than I did. Customer service and product quality is also very good. Definite a recommended place to shop.
Overall the saber is great especially with the add of color discs to them. The costumer service still has yet to answer my questions only sent an auto message saying to wait for about a week for a response.
Finally received Saber a month after ordering. This would have been ok if we would have been contacted or responded to over email. I emailed three times asking for delivery schedule, also called twice. No one called back nor did I received an email back causing me to believe we had been scammed. We were very surprised and happy to received the saber but the lack of communication made this experience horrible. Never again! POOR CUSTOMER SERVICE
Ordered 2 sabers and haven't heard from Ultra sabers as to when delivery will occur, very disappointing and concerned as I have had no response for them.
Great sabers! Heavy duty and beautiful! A few issues with some minutia, but Ultrasabers, quickly remedied all of my issues, and made everything correct!
I ordered two mystery sabers with two different blade lengths and when they came in both blades were the same length. I sent an email but nobody replied or got back to me
The options for creating a ultrasaber are endless and fun. It came a little late in the mail, but they wait was worth it
Ordered 8 weeks ago, product still isn't delivered. Tried to contact customer service to no response. I saved for months to buy my saber and I'm very very disappointed in my experience. I would never recommend this company to anyone, even if I didn't like the person. In short, Ultrasabers took my money and left me with nothing to show after weeks of waiting.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

