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Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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The quality of the item received is amazing! We were totally impressed. Service and delivery were a bit slower than expected but well worth the wait.
Overall my experience was great!
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Overall great experience. The shipping was a little long, but they were swamped with orders from Christmas and the movie release. I will definitely be ordering from them again though!
I order a mystery saber, and though it did take a little longer then I expected for delivery, which I suspect that was more due to the holiday season them anything else, I very much enjoyed my product. It has been very durable and seems like it will continue to be for awhile
Was very slow, it took a Month due to Winter Extravaganza. Still no excuse. Blade was Damaged when Received. Never Respond to my Emails for my Previous Sabers, and this one. Very poor, But I am willing to give them a Second chance.
Fantastic! Love how light and sturdy the construction is. Thanks for the great service!
Can't wait to get another one.
Great product. Great service. I have absolutely no complaints. Will definitely order from here again and recommend others do as well.
Waited about a month for confirmation worth the wait metal alloy beautiful design and fast shipping will most likely get another one Ryan from customer service was a god and was able to fix a minor shipping adjustment and still ship hours after confirmation thanks for bringing my inner kid back out Ultra Sabers
The item was processed and built fast but was delayed because of customs. Also when the product arrived it started to malfunction within 24 hours and now does not work. Still have not been responded too about fixing the item that was sent for over a month now.
Other than the time to get it to ship (understandable around the holidays) it got here fast and was in great condition
The processing took about a month and a half even with 2 day shipping which is perfectly fine because they were slammed with orders and I was very impatient, but I received it and am more than happy! Thank you!
It took a while to get a response but when they did they acted quickly and delivered our sabers within two days. Everything was really great with one of our sabers. Excellent quality and worth the wait. One of our sabers is shutting off on its own though. Still no response yet on a fix. Standing by to see what happens. This is why I have it three stars instead of five. If they provide a fix I will gladly change the review.
Ordered as an empty hilt for me to do my own install. I specifically ordered and paid extra for the vented pommel. What I received was a solid pommel. Emailed UltraSabers twice about the error, but now, over three weeks after receiving the hilt and emailing them, I have had no response. At this point I may have to take a drill to the solid pommel to vent it myself and just consider the extra money a loss.
This website is so easy to use and allows you to see everything step by step when creating your own blade. So glad I found it.
My teen sons ordered these. They were very excited when they arrived. Happy with them.
Took a long while to get here but we'll worth the wait. It has a great feel and balance that's amazing
I believe I may have received a Grab Bag saber rather than a Mystery Box saber, as it came packaged like a grab bag saber.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at [email protected] or [email protected] and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.

