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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Amazing product, took a while to ship but very satisfied in the end
I didn't get it until after a month after I bought it but it's a really nice saber and great quality!
I'm missing parts I ordered (pommels) and still waiting for a response on the issue
I loved the grab bag saber and we've been having so much fun with it but I have yet to receive my order I put on the 1 of January
I have already got 2, ordered a $200+ saber and still have not received. Tried to email and call with no success
Great quality! I loved it so much I have ordered another one... I highly recommend this company!
Hello everyone, I received my guardian saber Saturday morning by fedex, I'm very happy just that I should have asked for a port to directly recharge the batteries. I am waiting to see in time how the sword behaves. Congratulations again for your work. Joachim alias cal8591
My wife ordered two of the mystery box sabers for me for my birthday and they did not disappoint. These two sabers are an awesome addition to my collection. Will be ordering more in the future.
I will NEVER do business with this company again and strongly caution anybody contemplating it to find a more professional company. I never received my full order (missing a saber stand) and after communicating with Joshua MULTIPLE times, still do not have it. Additionally, I made TWO purchases within 5 days of each other and was promised a 4 week lead time which is also unfulfilled. To make matters worse, after I became absolutely fed up and demanded a refund three days ago, communication ceased. They STILL haven't cancelled my order and STILL haven't refunded my money. It's clear Ultra Sabers cares little for their customers and their experiences, avoid them at all cost.
Love the product
Everything is nice and shipping was decent, but everytime I barely swing the saber the light will cut off, and I try switching it off and on but no light, I have to tap the hilt until it'll eventually start working again. Kind of a bummer seeing as this is supposed to be a stunt saber you can spar with but I can't move it around without it turning off. Looks nice though.
Took a long time, although understandable as this was during the holidays. Upon receiving, they are beautiful. One saber discharges super quickly, even without using it much. After asking what initially took long, I got a response that consisted of an apology, and a coupon. Although this coupon is decent, it would only help me if I ever purchased from them again, which I am unsure of for the foreseeable future. That may change, however. Overall, a good experience? Perhaps.
I love the hilt but it was missing a piece that was advertised to come with the hilt I had sent 2 emails in regards to missing piece with pictures, and had no contact back addressing the concern. The saber works well and is a beautiful piece but my experience has been tainted by the lack of communication after the saber purchase and therefore the opportunity to make it right.
Long time customer, always satisfied, always looking forward to new products coming out.
I had to contact customer service multiple times before receiving a response.
Took to long to deliver.
My friend was happy with the saber i got him however the late Christmas present turned into a birthday gift as it came later than expected.
The process of purchase was simple and easy. I rather enjoyed searching for just the right LightSaber for me
Could be faster delivery, and faster service times but the products are great!
I strongly recomend lightsabers from this website! It is a very nice product with more quality than many of the items i have come across so far
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members