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Ultra Sabers

4.7

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Ramsey J.
1 review
0 helpful votes
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It took a little longer than four weeks to ship which was very disappointing.

Date of experience: February 21, 2020
Jaydon S.
1 review
0 helpful votes
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The order was correct apart from the stands which I was quickly informed by customer service that they were out of stock and would be refunded.

Date of experience: February 21, 2020
StarwarsFan V.
1 review
0 helpful votes
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Fantastic service, great saber, quality brilliant, very happy customer would recommend this to anyone who is Saber Fan

Date of experience: February 21, 2020
Massachusetts
1 review
0 helpful votes
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Would recommend
February 21, 2020

I bought one for my son. It took a little longer than anticipated to get shipped but I understand it was also the holiday season. The 2 stands I also ordered did not come in with the saber and I had gotten an email they were on back order I should get them Feb 9. Its Feb 21 and still patiently waiting on the stands.
Other than that glitch, the saber I purchased is very good quality, very sturdy and lightweight.

Date of experience: February 21, 2020
Viet Nam
1 review
0 helpful votes
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Butcher saber
February 21, 2020

I placed an order of the Butcher saber on Jan 13, still haven't got it till Feb 21. And I'm asked to write a review for confirmation of my order. So here goes.

Date of experience: February 21, 2020
Victoria P.
18 reviews
0 helpful votes
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I never received my saber
February 21, 2020

I never received my saber. I love the company, however I never received the saber and it's been almost two months.

Date of experience: February 21, 2020
Owain k.
1 review
0 helpful votes
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Very happy with my products, I recommend this to everyone

Date of experience: February 21, 2020
Tyler C.
4 reviews
0 helpful votes
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The User Interface was very good to use and helpful in explaining certain parts that could be selected. What I would recommend is that some parts be placed in more detail and have more images in relation to these parts for total expectation on what is being purchased.

Date of experience: February 20, 2020
Doolvado O.
1 review
0 helpful votes
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Took a bit but product was packaged well and works fantastic

Date of experience: February 20, 2020
Daniel B.
5 reviews
0 helpful votes
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Emails went straight to spam!
February 21, 2020

Emails went straight to spam! If this could be fixed it would be appreciated! Thanks

Date of experience: February 20, 2020
Alice N.
3 reviews
0 helpful votes
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It was good it's just the delivery time took a while this tim which sucked

Date of experience: February 20, 2020
Nathan R.
1 review
0 helpful votes
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Shopping here was good especially for purchasing my first lightsaber, and I understand completely that I ordered it during the holiday season and during the new Star Wars movie but I had waited all through January and during that time I had sent an email about the long wait. Thankfully I received an email back and my lightsaber was shipped out in 2 days and it arrived in safely and with no problems to it at all. It's exactly what I wanted so it was definitely worth the wait.

Date of experience: February 20, 2020
Illinois
1 review
0 helpful votes
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1st lightsaber
February 20, 2020

I bought the dark initiate v4 in tri-adgean silver with color discs. It ended up being a really quality product, even though I was sceptical at first, since i have never bought one before. The only bad thing about the saber was that it took the better part of 2 months to arrive. The hilt is surprisingly sturdy, and the light is very bright, even with two color discs in at once. I only wish the discs themselves would be more absolute colors. The red, green, and blue, should show up as their respective color. Instead, you have to experiment with them to see what looks nice.

Date of experience: February 20, 2020
Vincent X.
3 reviews
0 helpful votes
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I definitely enjoyed my mystery saber that i got quite a bit and now i am still waiting on my custom 'The Fallen' saber to come in! Thank you

Date of experience: February 20, 2020
Texas
1 review
0 helpful votes
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Product was ok
February 20, 2020

The lightsaber feels great and the lights on it look amazing, but it had some scratches on it when I received it at the tip of the saber and I have no idea how considering it was packed great. I dont think its thatbog of a deal considering its gonna get scuffed up eventually, but others might not be as easy going as me considering the lightsabers aren't cheap.

Date of experience: February 20, 2020
Lee R.
7 reviews
0 helpful votes
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Omg this thing is frickin bright and sooo darn cool
February 20, 2020

Omg this thing is frickin bright and sooo darn cool. Amazing work

Date of experience: February 20, 2020
Bryton V.
1 review
0 helpful votes
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Good experience will be buy again
February 20, 2020

Good experience will be buy again

Date of experience: February 20, 2020
Harry L.
1 review
0 helpful votes
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They need to improve their customer service it is extremely hard to get a ahold of them.

I will purchase from them again their products are very good quality.

Date of experience: February 20, 2020
Josh W.
1 review
0 helpful votes
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Ordered the 75$ mystery box and got a saber that retails for 70$. The site clearly states that the if you order a 75$ mystery box you are promised a retail value of at least 75$ per saber. I could of ordered a stunt saber and picked the color.

Date of experience: February 20, 2020
FG E.
1 review
0 helpful votes
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I received my mystery box but not the one that I custom built.

Date of experience: February 20, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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