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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered a Mystery Box
The delivery time was completely understandable with the recent movie. For me it doubled which I absolutely also understand, as it was diamond grade. I haven't seen it myself yet. Won't til the 23rd, but what I'm told, everything is in order.
Good product, well made, solid, very happy with the product, shipping was a little slow, but not too bad.
Fast delivery and excellent saber will buy again
No customer service response
Great customer service.
Love the light saber, thanks!
Firstly, my grandmaster hilt is amazing. Such detail and quality in it. With that said...i understand i ordered in their busiest season so additional time with an abundance of orders was understandable. However, it was rather difficult to contact someone for updates and esp to contact them regarding my brand new grandmaster coming with a bent and danaged blade (i truly assume it was caused in transit not from ultrasabers) but none the less i paid almost $300 for a damaged product i would like to resolve it. Otherwise their products are phenomenal, my dark apprentice V5 was another beauty!
FedEx messes up the delivery but I got it back from my neighbor and it was fantastic
It's was smooth, ordered two mystery box sabers and both arrived together nicely packaged two weeks and a half or so after ordering and I loved both sabers that I got
Please upgrade your support system. I don't want to get robot replies every time I email your company.
They made me leave a comment
Ok sooo the website and choosing what you want on your saber exactly was really nice 10/10. Shipping... well all I can say is don't order a saber right when a starwars movie comes out. You can but be prepared to wait a month or two. The actual lightsaber tho! Geez the quality is soo good. I have duels with friends and wow these things can take a beating. Worth every penny and honestly I can trust that ultrasabers are probably on the top when it comes to quality. I am definitely going to get another ultra saber in the future!
The arrival was as expected however one of the sabers was damaged and I have yet to be able to get a resonse back from customer service.
Great products, excellent customer service. Lead time seems long, but for a quaility product, it is worth it.
So far, so good. Having a good experience with ultra saber. Hope it continues. Excellent products, great customer service!
Love the mystery sabers it's so exciting!
It was very easy to understand and explained everything well.
Very good quality lightsaber. Incredibly bright and loud. Fabricated and delivered within a reasonable amount of time due to the influx of orders recently.
Saber was worth the weight!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members