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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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I ordered it right after receiving my first blade and recieved it much faster than the first
I ordered a mystery box and seemed to get a grab bag. I still like the saber I received, but in a month I still have not gotten a response.
Overall it was an ok experience I'm happy that I got answer regarding me saber being but it was an ok experience
I ordered a "mystery box" lightsaber for my birthday, it cost $75 + $15 shipping. When it arrived, I found that the activation button was stuck in the "on" position. In an attempt to find out why, I opened the bottom of the saber to check the battery pack. When I did, the entire lighting rig (LED housing, wires, button, and battery pack) fell out of the hilt.
The button had been cracked in half and that's why it wouldn't press and depress like a normal button. So I paid $90 for a lightsaber to last all of 5 seconds before it fell apart. Absolutely terrible. I will definitely not be odering one of these again. I wasn't aware that "mystery box" meant defective trash.
Placed an order on Dec 15th. To date there has been no communication from this company. They take money and do not deliver anything anything. No way to call and speak with them. No way to communicate by e-mail. I am having to put in a claim with my CC company and file a police report. Do yourself a favor and buy from somewhere else.
I love the ultrasabers I have bought for my family. We have five different ones, it takes them a while to get them shipped but the quality is worth the wait.
It was a good experience but I expected a little more as sound. The construction is solid and light, it can be easily used. Thank you.
The saber lights up brightly. Only complaint is the hilt I got is a little basic, but I got the mystery saber so I got what I paid for.
I love Ultrasabers. Saberforge has sleek designs and all, but it's too small and I find my hands uncomfortable. Not Ultrasabers. Ultrasabers have great designs and it feels just right in my hands. Their also more affordable than their other competition. Ultrasabers have awesome customer service, ( especially since there was nothing wrong with my orders.) Hard to beat shipping times, and just an overall amazing service. They have for sure made a customer for life.
Love the great customer service, great shipping time considering how great the sabers are! Ultrasabers are the absolute best!
I am very pleased with the craftsmanship and detail on all the sabers. However the soundboard on one of my sabers doesn't function properly. The saber will light up but there is no sound. I have a picture of the damaged saber on the left with an intact one on the right. I have sent this information to them but I have yet to receive a response. It has been two weeks now.
Over all great product love the quality of the saber
Website was easy to navigate and pinpoint what I was looking for. The finished product was just what I ordered, and I am very happy to have it.
Poor delivery time. Poor status updates.
My son has been extremely happy with his saber, plans to order another one in the future
Easy ordering and quality product.
Order time and delivery speed was tolerable considering the enormous holiday backlog.
The Guardian is great, the company is really backed up right now so I don't blame them for wait times as there's a lot going on in the world. But I can not give a higher rating than I did just based on the experience. I'm buying other products from them, and still waiting on several (a couple which were ordered long before this one was) so. We'll see.
The saber itself is a great product, the shipping took around a month and a half, but its understandable. Overall quality product, will buy again!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members