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Ultra Sabers

4.7

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Louisiana
1 review
0 helpful votes
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Cool saber
March 9, 2020

Got $75 mystery box and got premium sound. I'm very happy with my purchase! Cant wait until I get my next one.

Date of experience: March 8, 2020
PAX W.
1 review
0 helpful votes
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Badly machined hilt with sharp edges and aluminum shavings rattling around inside. Also one of the spare parts I ordered was wrong, even though the order showed the correct part number.

Date of experience: March 8, 2020
Washington
1 review
0 helpful votes
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Shipping
March 8, 2020

Takes too long to ship. Overall good quality website. All of the savers look really good and well built

Date of experience: March 8, 2020
Dorian P.
2 reviews
0 helpful votes
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Shipping was good didn't really take long
March 8, 2020

Shipping was good didn't really take long

Date of experience: March 8, 2020
Aaron S.
1 review
0 helpful votes
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Great experience waiting to make my next purchase.

Date of experience: March 8, 2020
Australia
1 review
0 helpful votes
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They don't respond!
March 8, 2020

I bought a mystery Saber with a stand and they didn't send the stand and Ive sent about 15 emails asking for it and they just don't reply! Go to saberforge! Or kyberlight. These guys suck!

Date of experience: March 8, 2020
Jay U.
13 reviews
0 helpful votes
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All good!
March 8, 2020

All good! Order delivered

Date of experience: March 8, 2020
Minnesota
1 review
0 helpful votes
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Horrible
March 8, 2020

My order has been very late no one has responded to emails or calls and it is A bit ridiculous that I have to spend so much to get nothing can't even get a refund because no one has answered any emails or calls

Date of experience: March 8, 2020
Dominic L.
1 review
0 helpful votes
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The delivery was late, and it took weeks for my email to be replied to. However, the product is superb in quality and it was well worth the wait. If Ultrasabers can fix their delivery times I will likely order something again!

Date of experience: March 8, 2020
Vince B.
3 reviews
0 helpful votes
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Amazing sabers and customer service
March 8, 2020

Amazing sabers and customer service

Date of experience: March 8, 2020
Robert A.
4 reviews
0 helpful votes
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Delivery time could have been faster, but all in all happy customer. Looking forward to my next order... Whenever it arrives.

Date of experience: March 7, 2020
Sandra D.
16 reviews
0 helpful votes
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The email responses that I did recieve were automated due to high volume, but i did eventually get some saying that the delivery came. As well as a notice that it was prepared to be shipped. The shopping experience was made easy and the only hard part wss to make up my mind on the purchase.

Date of experience: March 7, 2020
larry D.
3 reviews
0 helpful votes
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Got lucky
March 8, 2020

Got lucky. Took 6 days from ordering to having

Date of experience: March 7, 2020
Tim R.
1 review
0 helpful votes
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I got The Graflex CE.The saber is awesome!
March 8, 2020

I got The Graflex CE.The saber is awesome! The sound effects are great. I can't wait to pick out a couple more of the exotic sabers.

Date of experience: March 7, 2020
Jankowskium Q.
1 review
0 helpful votes
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Overall very easy to use system with superb quality product.

Date of experience: March 7, 2020
Cort X.
1 review
0 helpful votes
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It was a nice and quick experience, received product in a short amount of time.

Date of experience: March 7, 2020
Illinois
1 review
1 helpful vote
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Excellent service
March 7, 2020

Received my saber very fast. Arrived on my front porch 6 days after I ordered it. Extremely happy with the quality. Will definitely buy from them again.

Date of experience: March 7, 2020
Starwarsfan D.
1 review
0 helpful votes
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The light saber is great, but customer service was not so great

Date of experience: March 7, 2020
Irloreth I.
1 review
0 helpful votes
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Ultrasabers is great, excellent customer service, and magnificent products. I had issues with Fedex though, spent several hours arguing with them over the phone to have them deliver to the proper town. They wanted me to drive 200km to come pick it up.

Date of experience: March 7, 2020
Florida
1 review
0 helpful votes
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Mixed Emotions
March 7, 2020

So far i have ordered 2 mystery box sabers, both of witch were processed and shipped in a timely fashion and i received both within 7 days of ordering. So far so good, first one i received the initiate v4 witch is a $65 hilt but also came with basic sound... i won that round about a month later i order another not such a mystery "mystery box". I received my second order this morning only to find that i got the same exact hilt as a stunt basic saber. I do realize that it is a gamble but 2 of the exact same thing only difference being one doesn't have sound seems slightly ridiculous given the amount of hilts they have to select from. I also experimented with the different blade types ( ultra edge and regular mid grades) ultra edge takes the cake 110% was not impressed by the regular mid grade when comparing the two side by side. Light is hard on the eyes. Ultra edge though looks great and fills the entire blade while the standard does not. Quality of the product seemed overall to be good and worth the money but in both hilts i notice rattling from where the bulb sits, only when blade is removed though. Just be careful when ordering multiple mystery boxes as it seems to be easy to get the same saber multiple times as i have found other reviews sharing the same disappointment

Date of experience: March 7, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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