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Ultra Sabers

4.7

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 4.7 stars from 19,658 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.

service
430
value
431
shipping
401
returns
207
quality
422

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44,070 reviews

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Virginia
1 review
4 helpful votes
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Just received my Ultrasabers after an almost 2 month wait. The sabers seem to be well-made, but my overall experience was tempered by the terrible customer service. I sent 8-10 emails (over those 2 months), left 2 vmails and even sent a snail-mail (ie, a letter)... and got no response. Even with the 20% discount coupon offered by this vendor, I'm not sure I would ever buy another saber from these guys. Think twice before placing your order!

Date of experience: March 10, 2020
Ryans S.
1 review
0 helpful votes
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...
March 10, 2020

Date of experience: March 10, 2020
Micah R.
1 review
0 helpful votes
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March 10, 2020

Date of experience: March 10, 2020
chris V.
3 reviews
0 helpful votes
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Everything is awesome but i still have not rwcieved my stand, i did recieve an email regarding the stand a few werks ago but have hesrd nothing since.

Date of experience: March 10, 2020
New York
1 review
0 helpful votes
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Love my lightsaber!
March 10, 2020

I purchased "the fallen" lightsaber and I am not disappointed! Customer service was excellent and answered all of my questions about my order.

Date of experience: March 10, 2020
Bradley S.
7 reviews
0 helpful votes
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Easy to navigate site
March 10, 2020

Easy to navigate site

Date of experience: March 10, 2020
Bob F.
6 reviews
0 helpful votes
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I did not receive the item I purchased
March 10, 2020

I did not receive the item I purchased. I was told it couldn't be shipped to an address different from my billing address so I was told instead I'd get a refund and I never got that refund.

Date of experience: March 9, 2020
KDIX B.
1 review
0 helpful votes
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Wonderful group of friendly people
March 10, 2020

Wonderful group of friendly people. Ran into stock issues and they were very polite about going about it. I haven't had the chance to open it yet but I'm very excited

Date of experience: March 9, 2020
Damien F.
2 reviews
0 helpful votes
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Very user friendly!
March 10, 2020

Very user friendly! As a first time purchase I'm excited and hope to be surprised!

Date of experience: March 9, 2020
M I.
1 review
0 helpful votes
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Great quality product, just took ages to get here, ended up having to wait 5 weeks. But, I definitely intend to buy again!

Date of experience: March 9, 2020
Paul K.
3 reviews
0 helpful votes
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A little frustrating to have to wait about a week passed the 3-4 week lead time, but this was quickly forgotten once I ignited my blades for the first time. Customer service was great and transparent during the delay, quality of the saber is amazing! Would definitely recommend to other saber enthusiasts.

Date of experience: March 9, 2020
Juan M.
1 review
0 helpful votes
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We bought a mystery box and it did not disappoint! Awesome saber and awesome effects! My 15 year old was super thrilled! Can't wait to buy my next one for my 12 year old!

Date of experience: March 9, 2020
Alan P.
3 reviews
0 helpful votes
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Great product, just slightly bummed that I purchased in the middle of such a spike of orders. Took just over a month to get a very basic saber.

Date of experience: March 9, 2020
Reed B.
1 review
0 helpful votes
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I know you guys have been very busy
March 9, 2020

I know you guys have been very busy. You were able to add to my order and make it very easy. Thank you Marlena for making it easy!

YOU GUYS ARE AWESOME!

Marlena deserves a raise!

Date of experience: March 9, 2020
Grayden A.
1 review
0 helpful votes
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The customer service and wait was understandable in terms of your issyes that you faced and the product is amazing definitely shopping here agian

Date of experience: March 9, 2020
IronShmotes I.
1 review
0 helpful votes
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Normally I would give a 5 star review, I love my sabers but on the last one I got when I had opened the package, the sound was already broken, speaker housing was already cracked and a wire wasn't even connected.

Date of experience: March 9, 2020
Curacao
1 review
0 helpful votes
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Mystery Saber
March 9, 2020

Quick shipping was sent literally the next day of being ordered, i am satisfied with my mystery box and saber. I will definitively buy more products from you. Very good products. Wish it could be cheaper though but overall satisfied.

Date of experience: March 9, 2020
Phillip Q.
1 review
0 helpful votes
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I purchased a random saber and received a product that exceeded expectations. Wonderful build quality and feel. I plan to purchase more products from Ultrasabers and have recommended them to friends.

Date of experience: March 8, 2020
Nathan S.
1 review
0 helpful votes
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Never received my saber stands for both sabers I ordered.

Date of experience: March 8, 2020
Massachusetts
1 review
0 helpful votes
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Expected more
March 9, 2020

I order an Ultra Saber because on the YouTube videos show really good Saber with sound. Unfortunately it wasn't what I was expecting.

Date of experience: March 8, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748
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