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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 4.6 stars from 19,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Really well made and a perfect gift for any star wars fan
The cost of add-on is a bit excessive. Just give a baseline price and not be misleading. The cost to 'install' a button. 10 bucks. Okay.
The lightsabers are all really cool and I enjoy the lightsabers very much
Got my mystery box in about 2 weeks, and I'm very happy with it!
Ordered on Feb 18th, wasn't delivered until March 29th. I understand with the virus and everything that things were delayed, so I'm not super angry.
I received my order placed on February 19th but not my order placed on February 18th.
Will definitely be buying another ultra saber! The customer service is great and so are the quality of the sabers! Not disappointed in any means!
Took me weeks to get a single response from multiple methods of communication. I was sent the wrong blade type. I don't think anyone replied to me after about 20 messages and several weeks of no reply. Absolutely preposterous customer service and no excuses are viable for a company that's been around. You clearly need to add more members to the team for customer service.
I am pleased with the 2 ultrasabers that I received a month ago they are brighter than my force fx lightsaber & I don't need batteries!
I understood that I wouldn't get a reply back via email but I was still shocked at how long it took to just change my order. I'm not mad just disappointed and hoping that my saber is worth it
Due to covid-19 it took longer than expected for my saber to ship out but once it shipped I had it in 2 days. The wait was very worth it. It is very bright, very loud, and very high quality.
The emails/phones could definitely be manned more efficiently. I'm still 2 weeks in on an order with no reply. It's bad. Even with Quarantine someone needs to sit decked on a computer to be responding. It would definitely help the business image a lot especially in these times and with the backups!
UltraSabers has amazing lightsabers for great prices. High quality hilts with large variety of options for your custom saber. Just be mindful that their processing time can be long (3-4 weeks) because of high demand. Customer service was very helpful & kind.
This was my first order from ultrasabers, it consisted of one lightsaber, was processed within a day and delivered within a week. Overall I was very happy with this order. I was so happy in fact I placed a much larger order a couple weeks later that consisted four more lightsabers with an additional two for free with their promotion. It has been a month on that order and still is within the processing stage. I don't mind if the process is delayed due to the Corona virus outbreak however I do wish the ultrasabers team had reached out at some point to update us,
Just that I know you guys are busy, but I would like to in the future a possible waiting time
Went great, shipping took a long time tho
10/10 would recommend buying from them again because despite the enormous strain that the world is under as of March 28,2020 they're actively trying their best and that's very admirable
I placed two orders on February 17th and as of now I have only received one of those orders. I sent a follow-up email asking for an update on the second order and as of writing this, am still waiting on a response. The products I've gotten from US have been great but I haven't had much luck trying to get in contact with the company other than automated response emails. I'll give it a pass because I ordered at a time of high order volume and shortly before the Coronavirus got big in America.
I had an amazing experience. The customer service was impeccable. The product was amazing, the shipping time was still great despite me changing my order after i purchased it. I highly recommend Ultra Saber!
Longish shipping, but quality products!
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members