UltaReviews 533

My first time with my daughter in the store just do window shopping. But then we found clearance ailes and ended up buying many different cosmetics. When we paid, the cashier introduced us the membership card and helped us created an account with them. When we left, we decided to come back to buy more products for friends and family members. We then found ultra coupons online. We came back, and they gave us back the money happily. They are very friendly and care for their customers. From time to time they will have promotion of buying ultra products of $19 will receive a bag of cosmetic as a gift. We love shopping at Ulta.we definitely recommend!

First of all, their "Ultamate Rewards" program is second-to-none now that you no longer have to use your points on selected items. They keep expanding (and sometimes reducing) the beauty/haircare lines they offer which allows you to see and sample a lot of the higher-end lines you're always hearing about or seeing in magazines.

They almost always have a coupon running, most often for $3.50 off a $10 or $15 purchase. Their Golden Ticket promo is a 20% off your entire purchase... of course you won't see them very often. Without a coupon, I'd recommend shopping around online for better prices as Ulta is consistently MSRP (retail price). I really hate to say this but try products in-store and then price shop other places.

Base Minerals, MAC, Clinique, Dr. Perricone, Peter Thomas Roth, Kenra, Joico, OPI, Anastasia Beverly Hills, Urban Decay... if I am "speaking your language," you probably already shop here? If you don't know about them, be very VERY excited when they open in your area. I promise that their signature orange color will become your new favorite color!

I have allergies to fragrance and keep a fragrance free home due to possible health issues. While I can walk thru the store without a problem (because I don't live there or go near the fragrance), receiving mail catalogs including fragrance inserts invades my home. I sent an e-mail to Ulta asking to have my name removed from the mailings and the reason why. When no action was taken, sent a letter reiterating the, also to no avail. Then I wrote a letter directly to the CEO asking her to intercede on my behalf to get my name removed and why. Just received another mail catalog and no response from the CEO. I'M DONE! Will close out my membership account to hopefully stop these mailings and only shop at Ulta if needed. There are plenty of other places to get what I need.

I am very upset. There is a stylist by the name Shameka that was highly recommended for hair extensions. This is my first time visiting Ulta and I was excited about getting my hair done by her. When I walked in I was greeted by a young lady named Melissa and she was very pleasant, she greeted me and asked if I would like to book a service, I told her yes and who I was there to see, while talking to her a male stylist who later I was told was the Salon Manager came over and asked can he help me during my conversation with Melissa, so I told him I was looking to get hair extensions and he said in a very rude manner,'We don't offer those services here!" and walked away. Melissa apologized and said I will look to see when Shameka is coming in and I will book a consultation for you with her and she will be in Monday please give her a call. I was very offended by the response from the manager and would like answers! I called my friend who recommended Shameka and she had a similar experience and isn't happy about it. She said she was told the same thing. I have seen extensions done before at this location plenty of times and I would like answers especially because I have seen women with different texture hair get there extension there at that location of a different race, I want answers I feel like its discrimination and racist. Is it ok for one race to get there form of extensions but not another, I will never walk into Ulta again and its sad because Shameka is a wonderful stylist I have seen her work and wanted to be service but I didn't know The Salon at Ulta only choose to service a certain race, ethnicity, or hair type in the Bronx.

So what's the deal? No sales, no discounts, just standard products. Their own line, which is value priced, is awful. None of their makeup products stay on for more than an hour and packaging is misleading. The gals who work the store don't care. Guess they are not treated well and have no incentive to treat customers well. They just try to upsell or 'force' the most expensive products on you. I'd rather go to a drug store with no service. At least the drugstores have a return policy.