Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was worried about ordering this dress for my senior prom because there were no reviews at the time, but I'm so glad I ended up purchasing it! The quality of the dress is great, and there are so many layers that go into the skirt that really add to the flood. Also, the dress came super quickly! Definitely recommend ordering from this seller.
Hi I bought this dress for my mum for my brother's wedding and it fitted her perfectly. I'm really grateful for your great help and assistance. The material is stunning the dress both color & everything is the same as the on the picture. Customer service is brilliant. Shipment timing was perfect. The site viewing is very good. The packaging of the dress was perfect, never received and bought something in this way. Thanks a lot & keep up the good work & customer service :)
I received my dress today and it is absolutely beautiful. The dress was custom made to my measurements and when I tried it on it fit perfectly. The dress is well made and I am very pleased with the quality.
The dress is magnificent. Arrived one day earlier than expected. The fabric is perfect, perfect seams and the quality of the impeccable bill. Really satisfied, even in length is as in the photo, shorter and longer.
Wow! Super beautiful dress, the finishes are breathtaking! There are actually pearls everywhere, on the white top and the belt. The bottom of the dress falls well. The matter is classy.
I received the dress, i was very excellent quality however way to big. Perhaps some additional notes would be helpful for consumers as every dress is cut differently. I've rated it excellent however as the dress was very nice quality.
I bought this dress for my friend and she really likes it and it is very good quality also and the website customer service is great. Thanks MillyBridal.
I bought this dress for my Graduation. I loved this dress and the colour was beautiful. I got custom sizing which I highly recommend because it fit perfectly when it arrived, slightly loose on the waist however I am not sure if that was possibly due to losing weight during my exams but it ended up being a good thing because it meant that after eating dinner my dress was not tight on my waist. :D
ALL THESE WONDERFUL REVIEWS ARE A LOAD OF RUBBISH! THEY PROBABLY WROTE THESE REVIEWS THEMSELVES! WAITING ON A REFUND FOR 7 WEEKS NOW! NO CONTACT NUMBER TO GET HOLD OF ANYONE! DO NOT ORDER FROM MILLY BRIDAL
Ordered this dress in red, custom made and it was set perfectly. A little long sleep, nice but difficult to walk / dance in. The color is really reddish and the sequins are red / gold. Had some thought about the size and Customer service worked really well. Fast and smooth delivery (a bit boring with the invoice!).
I have to say, that dress is beyond my expectations! It came on time for my church Gala and exactly the way they showed in the pictures. I had so many compliments through out the night.
This dress was amazing! For me it was true to size as listed. In the attached picture I am trying the dress on, but my friend ended up wearing it. The quality was wonderful VERY well made dress.
Gorgeous dress! I wore it for my moms 50th birthday yacht party. The shipment was great. The quality of the material is great! Wonderful dress for tall and slender people. It is conservative but shows off a little bust and thigh/leg. When the wind blows it's even more gorgeous! It also does a great job of hiding stomach fat! I'd recommend this dress to everyone! Got So many compliments! Breathtaking dress indeed!
I am giving this order a 5 star rating only because the of the total construction of this dress. However, the turn around time from initially paying for the dress until actually receiving my order really does suck. Personally, I think this is an area desperately in need of improvement, but the end result was worth the wait. All I can say is "please don't wait until the last minute to order anything. You are setting yourself up for disappointment if you do."
I could not be more pleased with this dress. It fits perfectly and is even more stunning in person and The detail is exceptional. Impressive! I will definitely order from this site again.
I have to admit that I did not expect to like the dress the way I did it was absolutely beautiful, the quality of it is amazing, the fit was unbelievable, and I felt stunning. I will definitely be making another purchase.
I received this dress today. I tried it on, it fits great in the waist. However the bust and length need to be altered to fit me perfectly. I would definitely make sure to measure yourself before deciding on what size to order. The dress is beautiful on and looks very well made. I would totally recommend ordering from here and would do so again.
This dress was perfect. The shoulder area on mine didn't look the same as the model's, but I liked my fit better. I absolutely love the cut and fit... from top to bottom. I didn't realize that the dress had light boning in the bodice. I think it aided in a better fit. It was just very flattering on me.
This dress is so beautiful I liked it in the picture but when i received it at my doorstep and opened it, it was even more beautiful than the photo. I am more satisfied than ever with the dress.
Eu absolutamente amo meu vestido! Eu forneci minhas medidas e o vestido se encaixava perfeitamente. Chegou mais cedo do que eu esperava, o que me surpreendeu totalmente. Recebi tantos elogios e senti como uma realeza vestindo um belo vestido de noite. Definitivamente vou comprar com MillyBridal novamente. Obrigado! (Super recomendo amores, vale a pena e é de confiança)
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...

