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Milly Bridal UK

3.7

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Milly Bridal UK Reviews Summary

The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
97
value
98
shipping
97
returns
51
quality
97

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Italy
1 review
0 helpful votes
Follow Velia S.
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I Love this dress, I selected this dress for my prom in the color Regency. Ordered separately but All the dresses were consistent in shade. The sizes were very accurate and shipping was as stated. I certainly will be ordering from MillyBridal again!

Date of experience: February 18, 2018
Philippines
1 review
0 helpful votes
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This has been my first experience with purchasing dress online! The dress arrived promptly and was so exquisite that I was truly amazed! The material is rich and regal and the stitching is wonderful. It is a bit larger than I need but that's OK, I will just have it taken in a bit. All in all, this whole experience was awesome! I highly recommend both the dress and the service.

Date of experience: February 16, 2018
Serbia
1 review
0 helpful votes
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The dress is beautiful. I chose the gold colour and it is lovely. It took a little longer than I was expecting for delivery, but I am happy with the dress itself. Fits perfectly I wear a size 2 and bought the Small.

Date of experience: February 13, 2018
GB
1 review
5 helpful votes
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I'm still waiting for my refund. I've been told it was put back in my account over 1 year ago. Do not believe the good reviews. There is no one working for their customer service. I can't believe this company is still in business. The have ruined my daughters prom and many others. I will continue writing until I get back my refund.

Date of experience: February 13, 2018
Chile
1 review
0 helpful votes
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I ordered this dress in Pearl pink, size 6. The dress is BEAUTIFUL! I was very pleased with it in person. It fit very well; just slightly tight in the bodice area, but it is very wearable. The fabric is rich and the dress hangs just right. I was happy with the delivery time as well. It shipped out earlier than they said it would. Overall, the experience of ordering from MillyBridal was a very positive one. I will definitly order again!

Date of experience: February 12, 2018
Poland
1 review
1 helpful vote
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Received in 28 days.
February 12, 2018

Received in 28 days, well finished and the size that seemed good, because it is not. It turns out that I did not ask for it because my measurements were exact to size 16w and the chest is much larger so you need a great arrangement. The truth is that I like the packaging they have, so in the future I will keep buying.

Date of experience: February 11, 2018
Croatia
2 reviews
3 helpful votes
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I order this is red
February 9, 2018

I order this is red. I loved the dress, I was complimented all night. Only thing I would caution is the sleeves can be a little tight and the slit went higher straight up the middle then I expected. Overall I would buy again.

Date of experience: February 9, 2018
Italy
1 review
1 helpful vote
Follow Kenya L.
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I have this dress in clover green and made to order. The color is really beautiful, the quality is also super and very well processed. Only the length I find is slightly longer than the picture. I have received my order earlier than anticipated. Super so.

Date of experience: February 9, 2018
Brazil
1 review
0 helpful votes
Follow Kazuko K.
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This dress is absolutely stunning. The slit isn't as high as it appears in the photo, I thought that I would have to have it sown up but I don't. The dress is very very well made and fits like a glove. Shipping to canada took about a week once it was shipped, but I do have to let you know that the customs charge in canada was $21.99... which is a fair bit, but I didn't mind I still felt the price was much lower than buying in a store. The dress is very well made.

Date of experience: February 8, 2018
Spain
1 review
0 helpful votes
Follow Christi B.
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Thank you, my dress is stunning and exactly the right color. The sizing is good, and with a few minor adjustments it's going to be the perfect of the prom dress. Please pass my thanks on to the person who made this dress, they did a really good job.

Date of experience: February 7, 2018
Singapore
1 review
0 helpful votes
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Very simple and elegant!
February 6, 2018

Beautiful beautiful dress, fits nicely, very nice lace and beading, very simple and elegant, if too small, they add more fabric on the inside to enlarge dress. I'm love with it.

Date of experience: February 5, 2018
Philippines
1 review
0 helpful votes
Follow Janine O.
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This dress is gorgeous! The material is very high quality and the sewing is very fine and well done. Feeling like a princess in this dress! Just one small thing: The sleeves are too tight, my arm does not fit in, but that's not a big deal, I just give it to a tailor in my town to make it a little wider. Top seller! Also I had a question about the shipment in advance and they gave a very nice and courteous answer. Thank you!

Date of experience: February 2, 2018
Italy
1 review
0 helpful votes
Follow Shawana N.
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A fantastic colour!
January 31, 2018

The dress fitted like a glove and was a fantastic colour and it made me feel like a princess, so hopefully on my night in February as its my 20th birthday I will definitely be the bell of the ball and all eyes will be in me. Thank you so much.

Date of experience: January 30, 2018
BA
1 review
0 helpful votes
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The quality is nice
January 30, 2018

The dress is beautiful! The order was delivered really fast, and the quality is nice. I ordered size 12 UK, and it was a little too big for me, so I had to take it to the tailor to adjust it in the waist. The model on the photo should be really tall, as the real dress was much longer, so I had to adjust the length as well. But the color is amazing I ordered sky blue, just like on the picture and gold applications on it look gorgeous! I definitely will order from MillyBridal again!

Date of experience: January 29, 2018
Brazil
1 review
0 helpful votes
Follow Wei D.
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The dress is beautiful! It is as depicted in the picture. It is a gorgeous deep blue, and hangs just right! The neckline is probably a little too big to as a cowl neck should, but it is lined and I wont have to worry about people seeing down the front!

Date of experience: January 29, 2018
Serbia
1 review
0 helpful votes
Follow Desire B.
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I just received my dress and I love it! Definitely true to the picture, in fact its prettier in person. The only thing Im not too happy with is the length as I wont be able to wear heels because its the perfect length without any shoes. As I got the dress tailored its my fault. Anyway beautiful dress, second time I've ordered and will keep buying! Oh yeah, fast delivery too!

Date of experience: January 25, 2018
Brazil
2 reviews
28 helpful votes
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Perfect dress, perfect measurements arrived at the right times and in addition I also had the reimbursement of customs duty charges since I had purchased the insurance. I am very satisfied, I will definitely buy back on this site.

Date of experience: January 24, 2018
Italy
2 reviews
0 helpful votes
Follow Shanda S.
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This is a lovely dress. We measured and bought the medium for my 15 year old daughter who typically is about a size 7 juniors. It was a bit too long for her 54" frame, but that can be altered. It was a good price for the quality.

Date of experience: January 23, 2018
Croatia
2 reviews
1 helpful vote
Follow Suresse S.
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Ust received my order of chiffon prom dress & am so happy with it. Thank you beautifully made with good quality fabrics identical to pictures, fits to perfection except for length very easy to change as extra long. Colour also true to picture with lovely crystal decoration. Thank you!

Date of experience: January 22, 2018
GB
1 review
0 helpful votes
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I've bought this dress as a potential bridesmaid dress. I have 6 bridesmaids so wanted to buy one to check its fit and quality. I havent tried the fit 37 weeks pregnant so waiting for one of my maids to try on but the quality is amazing! I cant stop looking at it. Thank you so much I will be purchasing the other 5 plus the childrens dresses now!

Date of experience: January 21, 2018

From the business

MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.

Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.

After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.

MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...


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