Milly Bridal UKReviews 691

I ordered a wedding dress which arrived on time. I took it out and it was super large (which is fine - I can have that tailored). The minute I zipped it up (again, it was VERY large so there wasn't a struggle with the zipper) the zipper split in half. Clearly this was a defect. I emailed the number provided on fansfavsdress.com (where I purchased the dress) and they gave me a different email (*******@millybridal)and said to send pictures. I took the pictures and sent along. A couple of days later, I received an email with pictures of the same dress telling me that the dress was fine when it left the factory and to "please understand." Here's the exact quote that ended their email: "About the zip, we did check several times and it was in good condition. Could you mind to try to alter in the local please? As each dress is made to order, please understand.
Kind regards"

So in sum, I am out almost $200 with no recourse. Even damaged goods aren't accepted back.

I have been looking for a dress with this description for a while to wear in my sister's party and decided to try this one because of all the great reviews. I sent in custom measurements and had a response pretty quickly asking a couple more questions to make sure that every single measurement of the dress would be perfect. Besides all of this, I was expecting to have to wait a while to get it, but it only took about 20 days! I am very pleased with my dress and the customer service was incredible! I would definitely buy from here again!

Amazing dress! We ordered a custom size and it fits perfectly! I ordered this for my daughters prom and she is a plus sized girl and it looks just as good on her as it does the model! Shipped 3 days before estimated ship date! It looks just like the picture and is very well constructed too! They even shipped it inside out so the tulle would not get snagged when the package was opened. Will not hesitate to order from this company again!

I chose this dress for my senior prom a few weeks ago, and I was definitely the belle of the ball! I looked and felt Iike a princess/celebrity walking into the prom. I should have gotten the dress in my true measurements though. Besides the minor alterations, it is an overall EXCELLENT dress. It's simple, classy, elegant, etc. The delivery of the dress came before the actual date. I had less than four weeks to get a dress. The website has definitely gone above and beyond with its' products and service. Thank you guys sooooooooo much! I definitely recommend the dress for ANY special occasion.

Just received my dress which arrived earlier than expected. The quality of the dress has well exceeded my expectations. I was quite nervous about ordering my prom dress without being able to try it on, however it fit beautifully and is absolutely stunning. Thank you so much, now just have to wait for my prom so I can show it off to everyone. I'm now looking at other dresses from this site as I feel very confident that they will be just as beautiful.

Currently trying to return a dress as it has damaged seams, it's also a poor quality dress generally. They are refusing to send me a returns label or refund the item, the dress also took double the advertised maximum time to arrive. It also advertises 7 day returns policy when you're ordering, and now they're saying they don't accept returns. The dress I ordered was a standard 8, not made to order which you can do through the site if you submit your measurements. They've since offered me 10% refund which they wouldn't do if they knew they were correct in their actions. Do not buy anything from them. They advertise as a UK store but are based in Hong Kong. I will be taking this further, this is the worst online experience I've ever had and I'm currently £190 down.

After much debating, I have finally decided to purchase this dress for my prom. I ordered the dress in the colour that is shown in the picture, and it was exactly the colour I wanted. I got custom measurements done, and everything fit perfectly except for the chest. But, my mother hemmed it, so it was done it time. The dress is also very good quality, and I stood out a lot that night. I would definitely recommend this dress, and I would surely buy from this site again.

It wasn't this dress that was just perfect for the occasion, it is any dress I have ordered from you. I recommend this dress as I would every other dress I purchased from this company. Custom made, go to a dress maker, or have a friend help you do accurate measurements, type them in the area on the page and send it in. You will get the most perfect dress that fits you to a glove. So flattering, accenting your best areas and making you feel like a Princess at any age or size. Just be ready for all the compliments.

This dress is stunning! I am so pleased with the craftsmanship of you! I sent a message requesting that they expedite the custom order, and it was shipped in 15 days! Unheard of for a custom gown! I was completely blown away with the amount of time it took to get my dress. I had the most unique and beautiful gown, and received a ton of compliments! Thank you for making my prom even an amazing experience! I am in love with this dress and my whole experience. I will be ordering again for sure!

I LOVE my dress! I fell in love with it when I saw it but was nervous about ordering it for my bridal shower as I have never ordered dress from MillyBridal before. I am so happy I took the chance on this store. Communication between me and the seller was excellent and I was able to have the length customized for my event at a very reasonable price. Very very pleased with my order and will be looking for another dress to order soon! Thank you so much MillyBridal!

I loved my dress I ordered! I ordered it for prom and was slightly skeptical being that it was my first ever purchase from MillyBridal but I was so pleased! Upon receiving it I was thrilled to see how well made it was. I messaged MillyBridal many questions prior to getting the dress and she answered every one of them in a timely manner as well as helped to make sure my dress got to me on time. She was awesome! I was so scared it would not be here before my event and it arrived the day of my event and I was so happy.

MillyBridal was incredibly responsive and was extremely patient with me to help me create a custom order dress. The dress arrived on time, in excellent condition, and in the custom measurements that I ordered. MillyBridal made me a beautiful custom dress for an extremely reasonable price. I would recommend her to any girls who is willing to put a little bit of trust in her talent - for the price and quality, it is worth it. Thank you MillyBridal and team!

I just wanted to assure you that this shop and the workers are amazing! The shop is very thorough on measurements and details because they want it to be perfect for you! Quality was great as well as receiving the dresses very quickly! Always received dresses within 4 weeks or earlier from across seas! Have any questions MillyBridal was wonderful to work with and responded quickly :) You are purchasing exactly what you see on their online shop! Thanks again to the whole team for all the hard work!

This was a custom order, and I had read all the reviews before purchasing, but I am still amazed at how incredible MillyBridal is. The dress came out perfectly, with a few small changes that she was happy to make. The fabric and construction are first rate, the color is exactly what I chose, and I look great in the dress! I'm sincerely moved by the great effort put into this piece of clothing, and the kindness and patience shown to me by MillyBridal and her great staff. If you're on the fence about buying from China, don't be, not with these great people to help you. Thanks MillyBridal!

When I ordered mine, I thought the same thing, but it fits well and is not at all hard to figure out how to put in on. I love my dress! I ordered it, and it looks beautiful. It fits the exact measurements i sent in, and is the perfect length without needing to be hemmed. There is only one thing i need to fix on the dress. The detailing on the side is beautiful. However, a few stitches will fix that right up in no time! My first MillyBridal purchase, and i am very happy with it.