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Milly Bridal UK Reviews Summary
The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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This dress is gorgeous! Looks exactly like the picture and is a well made good weighted dress. Beading and sequins are NOT cheap looking, very good quality. Super happy with this purchase! Great fit!
I was a little nervous ordering a dress online, but it turned out great! The material was of good quality. The appliques and lace on the dress were very pretty and the lace illusion back looked very stunning. Overall, I was very satisfied with the dress, thank you very much MillyBridal!
I've order a prom dress from this site couple of weeks ago. I've messaged them many times to track my order and the dress came 1 week before expected, right in time for my prom. The dress is exactly as it is shown in the picture; I'm very satisfied
I ordered this dress for my daughter and paid the extra to have it made to her measurements. It fits perfectly and looks exactly like the picture. The workmanship is just perfect with no messy seams or loose threads. The bodice fits snuggly due to a inner bra which holds the front in so you can lean over and no worry about over exposure. The dress was delivered in the timeframe nominated on ordering. All in all, a very good experience.
Dress was delivered within given time and arrived looking amazing. The dress was true to size and looked just like the photo. This would be my second dress I have purchased from this place. I will continue to do so in the future.
I was so pleased with my made to measure dress for my wedding in Cyprus x It fitted perfectly and good quality x Thank you
This wonderful cocktail party dress fits exactly my ideas. It is well processed and sits comfortably. The slightly longer shipping time was calculated and still available. I can recommend your company with a clear conscience. I hope and believe that my next order will be delivered safely and in a good quality.
This is a special dress, nicely tailored and a delightful design! It is as pretty as in the photo. In the beautiful burgundy color, I feel like the Sugar Plum Fairy! I look pretty fabulous! Thank you MillyBridal!
This dress is wonderful! I was a little skeptical about ordering and I did order a size up, just in case. Nothing a few alterations can't fix. Gorgeous dress, well made. I am so excited to wear it, just trying it on made me feel like a princess. Thank you for the fabulous experience!
An amazingly beautiful dress - and a great quality! I ordered it in pink, just like the one on the photo. The colour is very sweet and charming! I ordered the dress with my own measurements, so cannot say anything about the size. Overall, I am very pleased with the purchase!
The dress is absolutely beautiful. I ordered it in watermelon and it came in a little over 3 weeks and ahead of schedule. I'm very, very impressed and delighted. The sizes were on target, but the bust is just a tad too loose, but nothing disastrous.
LOVE this dress! Just bought it for my senior prom in Black! All my friends who have seen a picture of the dress have said its their favorite prom dress they have seen so far, i can't WAIT to wear it!
I was worried about ordering this dress for my junior year prom because I couldn't try it on, but this dress fit perfectly! The supported bodice was very flattering on my size 18 body and it was beautifully made! Very nice quality and I felt great in it.
My dress came 28 days after ordering and the quality is fantastic! I am genuinely amazed with how to dress was so cheap for the brilliant quality, the sizing was also very accurate too
Absolutely loved this dress. It looks exactly like the picture and the color was right to a tee to the sample! The fabrics seem like high quality and I have no complaints. It fits a little bigger and I even did custom measurements so do watch that but after a few alterations it was perfect! Shipping was fast to Canada as I received the dress from the time of purchase to my door in just over 2 weeks! I was impressed with the overall experience and would defiantly use MillyBridal again.
I was 100% pleased with this dress. I used the custom sizing option, because dresses never fit me. This one was almost perfect. The skirt is a full circle and looks beautiful with or without a petticoat. I used a very full petticoat under mine. The only thing to consider with this dress is that taffeta doesnt drape the same way as chiffon or satin, but the neckline was still very pretty.
I am so happy with my purchase. Very accurate shipping time. I ordered and custom dress and the dress is very well made and its gorgeous. Fits perfectly! Thank you and I will be ordering from here again.
SHOULD BE NO STARS". Absolutely disgusting company. Says UK company but from China. Said returns are available, then we are refused, as said dress made to measure. But we picked from drop bar for size. Gave no measurements, so how can be made to measure. £129 for something totally different from picture. Now have a very upset teenager with a no dress for her prom. Shame on you Millybridal.
I was honestly surprised by the quality of the dress. The seams were all finished and done well. The dress has volume and has a perfect hem line. THe color was a perfect match to the color swatch too... lilac. I am wearing it to a party.
From the business
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Derek,
Thanks for your feedback. We are sorry for making you unhappy.
Firstly, We are the UK based but most of the dresses will be shipped from Hong Kong where we own a factory. For the quality, most of the dresses listed on MillyBridal are designed and photographed by ourselves. What you see is what you gonna get. We are confident in our dress similarity. And you also can check our real photos: http://uk.millybridal.org/style-gallery/all/
Secondly, For the return, because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy: http://uk.millybridal.org/help/returns.html
Pls, feel free to contact us if you have any questions. Our email address is [email protected]. We are always here to help.
May you have a good day and keep in touch.
Kindest Regards,
MillyBridal Customer Care