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Milly Bridal UK Reviews Summary
The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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This dress is amazingly beautiful-especially for the price. Being a bigger girl myself its definitely a lot harder to find something that fits and looks nice for a good price, you guys have accomplished just that. I will admit the dress is a bit longer than I expected but that's no big problem. This came right on time-a little early even.
Received my items today very pleased. Dress exactly as picture, true to color, size length and material beautiful. With the measurements I gave you the dress fitted perfectly and looked stunning. Many many many thanks.
Daughter getting married next month and she chose MillyBridal dress for the maids. Shipped quickly and did not disappoint! Very good quality as far as the stitching and lining. Lace undamaged and color perfect. A sweet and simple classic look. Recommend!
Dress was well made and arrived in a few weeks. I got the custom sizing as I am short and curvy. Totally worth it. This dress is light and airy and was perfect for my beach wedding in London. Customer service was excellent.
The dress is beautiful, I love love love my dress! I ordered it custom sized to my measurements and it fits perfectly! I received the dress very quickly, way faster than the estimated time of arrival they gave me. I'm very happy with this website and recommend them!
I loved my new dress! Very confortable and beautifull.
Quality is excellent and fast dellivery!
Would definitely order from MillyBridal again.
I ordered these dresses for my bridesmaids, they were delivered very quick and the dresses look amazing exactly like the photos displayed! Recommend MillyBridal to everyone!
I loved my wedding dress! When came home I was a bit scare that may not fit... but it was perfect and I looked amazing on my Big day! I really recommend this bridal dress and MillyBridal for a excellent service!
I just received my dress today and I couldn't wait to leave a review, I'll update with pictures after the party! I'm seriously over the moon, IT'S STUNNING and I've never felt so pretty. Incredibly well made and it came in even earlier than expected my measurements were a little off of the size 8 so I opted to have it custom, zero regrets!
The dress was made really well... it looked just they way it did in the picture. Great material. She was so happy with the dress and looked amazing. It is a very long dress but it was perfect for her.
Love my dress. At first I was skeptical about ordering, however, I took a chance and did because it was not expensive. When it arrived it was love at first sight. Fit perfectly and the quality was great.
My dress is beautiful! I was a bit worried because the dress was delayed in customs so I thought it wouldn't be here in time for my prom but it was! Shipping was fast and packaged neatly. The dress is a little long especially because I'm 5'0 but I can work with it because it's so worth it.
This dress is so perfect! I thought since I was buying the dress online it would be bad quality or thin or just the wrong size, but everything about this dress is absolutely PERFECT. It fits just right and looks so good. Everything about this dress is a 10/10, and they even got it to me before my prom, even though I ordered late.
Absolutely IN LOVE with this dress! Would most definitely recommend to any and everyone! It fit like a glove and was just over all absolutely STUNNING! But I can honestly say without a doubt I am 100% fully satisfied with this dress! It is an amazing gown and you will not be disappointed!
His dress is beautiful! It fits perfectly. I am very impressed with the quality of this dress. It's better quality than I though I was going to get. Recommended.
OMG, I have no words! We were speechless when we received the dress! Simply gorgeous and stunning! Thank you for always communicating with me and responding quickly. Thank you for the quick shipment. What a beautiful dress for such an amazing price. I will do business again with your company! Very happy customers!
I'm really excited about this shopping experience. The dress is amazing and perfectly match the photos on the site. With regard to the realization, the dress is well-cut and excellently made. I would recommend MillyBridal: a very positive shopping experience!
Absolutely gorgeous! Definitely recommended, I bought this dress in blush pink and it came exactly as shows! Other than that, the detail is gorgeous! Thanks MillyBridal for yet another high quality item and fantastic customer service.
Loved the dress the quality and colour was so nice, was worried if my dress wouldn't come in time for my prom as I left it very last minute so I contacted the support team which were very helpful and yes it arrived on time with 4 days spare, happy with experience from milly bridal will definitely recommend and order again in the future!
Dear Chloe,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at MillyBridal again soon for all our latest deals.
Many thanks,
MillyBridal Customer Service Center
From the business
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linnea,
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers.
We thank you for your time and wish you a good day.
Best Regards,
MillyBridal Customer Service Center