UggAustraliaReviews 111

I brought a pair of Uggs whilst in London.
Firstly the staff where so kind, I was even given a discount at the till and two free key rings, one for me and my mum.
The staff where not over the top, or in your face which I hate, but were very attentive.

The boots I purchased, I love, they are amazing quality and are so comfortable. I was expecting my feet to get hot and sweaty in them if I am honest, but I was wrong.
The materials used in the boots are breathable and sweat preventing, which is explained on the website.

Very pleased with the store, the staff and customer service but most importantly the boots.

Ordered boots from Uggsaustralia.com and they had them out of stock but lied and kept sending me that they will ship these boots, kept changing shipment day and finally cancelled my order. Once I ordered same boots from other company they emailed they are trying to restore my order. I had to call and waited 58 minutes to talk to costumer service to cancel it once and for all. Spend whole month waiting for boots which they didn't even had in stock but lied. It's a first time I see such dishonest company. I have no complains to quality of boots but service is horrible.

I am an eleven years old and saved up all my money and got the 3 bailey buttons boots and spent all my money and got them. Three or four days later one of the buttons snapped right in half and we live 1hour and 30min away from the nearest store so we went up to the store and tried on the boots they held for us and they were all crinkled and stretched so we asked for another pair but they did not have one so they gave us to very bad buttons and they expect us to sew them our self. Very disappointed in my Uggs

After regrettably buying something from the Chinese wholesale crooks at RoseWholesale, now I am bombarded with their Ugg Australia spam. Make no mistake, when you buy from Ugg Australia you are getting FAKE CRAP and your money is going to Chinese crooks. You will never get your money back if their product is unsatisfactory.

These crooked Chinese crap knock-off wholesale sites are popping up in different guises all over the net like poison mushrooms on steroids. I wish a POX on them all. Where is a divine LIGHTENING BOLT when one is needed?

I ordered boots from this site... had to return them for different size. Put the prepaid return label on box and dropped them off at a UPS store. 657 Hurstbourne Pkwy Louisville Ky. Uggs says they never received them. UPS store says sorry they just collect packages and put against the wall in their store. Anyone can walk out with one before the PO truck picks them up. The PO is to scan as they load onto truck. Usually is what PO says. Uggs says if I did not take them to PO. They are not responsible? UPS store does not scan the PO dropoffs. But they take them. The boots were shipped to me via UPS. But unbeknowst to me. The return label was for post office. UPS store accepts PO packages and mail and PO picks up there one or more times a day. Now I cannot get through to Uggs waiting forever on hold. Bet if I were ordering new boots they would pick up pronto... so someone else got my boots for Christmas... no boots and out the $212. No more Uggs for me or UPS stores. For those that don't know. You can drop UPS packages at the post office; they do scan the flex labels with two bar codes and hold them for UPS to pick up. DON"T use UPS stores or if you do, get a receipt for your UPS return.If they don't offer. Ask for one... cover yourself. They will not.

Stay away from this website, boots are conterfeited, they are fake!. Spend the extra $25 to get the real ones from a trusted seller. I orderd two pairs and paid $20 to get it express delivered, they arrived 15 days later, when it was delivered I only received one box, well to my surprise they have stuffed both pairs into one box. They are selling fake boots, dont buy from them, read what others reviewers experiences are, they were exactly similar to my experiece with the website.

Do not use this site. Customer service is appalling still no boots and still no refund, sorry cant give you the number of head office, sorry cant call you back instead of putting you on hold, sorry cant speak to a manager, sorry ur boots were delivered to a London address, I live in Scotland, sorry an investigation is being carried out with dpd, sorry cant sent you another pair as investigation is still being carried out #sorrydoesntcutit.

I purchased a defected Uggaustralia mini Boots and within 7 month the leather on 1 of the boots ripped on the side. I no longer have the receipt but I contacted UGGaustralia warranty department and I feel that I was treated with total ignorance. I followed every step of their procedure at their request to provide all the information and pictures and I 'm very disappointed and outraged by the "NO SERVICE" they provide for their customers.