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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Florida
1 review
0 helpful votes
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Always satisfied
October 19, 2022

Quick and easy and affordable. Every time I purchase contacts from Twinklens I am excited to get my delivery.

Date of experience: October 18, 2022
New York
1 review
0 helpful votes
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Best customer service
October 18, 2022

Best customer service i really liked their follow up, email response and product

Date of experience: October 18, 2022
Michigan
1 review
0 helpful votes
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Bad $#*!
November 17, 2022

Bad $#*! received my contacts in just two days and they are fantastic they were actually more than I expected fit comfortably in our amazing the collar is just awesomeThank you very much I will be ordering again and I am letting my family and friends coworkers where I ordered from home know where I got them The contact lenses customer service is a super wow factor amazing job

Date of experience: October 18, 2022
North Carolina
1 review
0 helpful votes
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Nice
October 18, 2022

Solid, very good experience, delivered quicker than expected

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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Great!
October 17, 2022

Shipping and delivery were very fast! The site was easily maneuverable too! The lenses were awesome!

Date of experience: October 17, 2022
Florida
1 review
0 helpful votes
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Halloween Lenses
October 16, 2022

Love this place for halloween lenses, definitely a repeat customer!

Date of experience: October 16, 2022
New York
1 review
0 helpful votes
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Awesome
October 16, 2022

I received my order very fast, and I'm very satisfied with my cosplay contacts

Date of experience: October 16, 2022
Alabama
1 review
0 helpful votes
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It was quick and easy didn't have to wait 2 weeks it came right on time

Date of experience: October 15, 2022
New Jersey
1 review
0 helpful votes
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Contacts look great
October 15, 2022

Arrived very quickly, will buy again. The contacts are beautiful.

Date of experience: October 15, 2022
Texas
1 review
0 helpful votes
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N
October 15, 2022

It was definitely a pleasant experience by far. Quick delivery. Thank You

Date of experience: October 14, 2022
Oklahoma
1 review
0 helpful votes
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Love Them!
October 14, 2022

I love the contacts, and always get them very quickly.

Date of experience: October 14, 2022
California
1 review
0 helpful votes
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Great service
October 14, 2022

It arrived very fast and in good packaging eveything was very good and I'm satisfied with how they look

Date of experience: October 14, 2022
Puerto Rico
1 review
0 helpful votes
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Loved them
October 14, 2022

I ordered three different contacts, they're nice and the shipping was fast. Will be shopping here again

Date of experience: October 13, 2022
Minnesota
1 review
0 helpful votes
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Mangeko, sharigan lenses
October 13, 2022

They look fantastic
I bought these lenses to go
Along with a costume.
Thank you very much.

Date of experience: October 13, 2022
Ohio
1 review
0 helpful votes
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Easy Shopping Experience
October 13, 2022

Easy to use website and checkout, good price, and good explanation of shipping times. Hopefully the contacts work as well as the website does!

Date of experience: October 13, 2022
Texas
1 review
0 helpful votes
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Easy
October 13, 2022

It was very easy to get my lenses that I needed. Definitely recommend.

Date of experience: October 13, 2022
Tennessee
1 review
0 helpful votes
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Pretty!
October 13, 2022

They shipped super fast and I love them! They're a little hard to get in but I'm also super new to contacts.

Date of experience: October 13, 2022
Colorado
1 review
0 helpful votes
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Great deal
October 12, 2022

The purple came out dark when worn, shipping took about 2 weeks, they're not as comfortable as regular contacts, but they're cool!

Date of experience: October 12, 2022
Colorado
1 review
0 helpful votes
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First time customer
October 12, 2022

I decided to get some lens for Halloween. They are very true to color on website. Shipping was a little slow... but receiced them and they are so cool. Would highly recommend this company.

Date of experience: October 12, 2022
Florida
1 review
0 helpful votes
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Pretty good!
October 12, 2022

They arrived in great condition! Im happy to have my lens and I van now cosplay for halloween > :)

Date of experience: October 12, 2022