Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Twinklens

Twinklens

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey stargrey stargrey stargrey stargrey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,034 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Cesi E.
Unfollow Cesi E.
Share Review
Report Review

Pretty good!
October 12, 2022

They arrived in great condition! Im happy to have my lens and I van now cosplay for halloween > :)

Date of experience: October 12, 2022
Florida
2 reviews
0 helpful votes
Follow Nidia U.
Unfollow Nidia U.
Share Review
Report Review

Contacts
October 11, 2022

Awesome, very comfortable and lots of compliments while wearing them.

Date of experience: October 11, 2022
Oregon
1 review
0 helpful votes
Follow Antone X.
Unfollow Antone X.
Share Review
Report Review

Great and smooth service!
October 11, 2022

User friendly site and excellent lenses collection

Date of experience: October 11, 2022
Florida
1 review
0 helpful votes
Follow marlyn O.
Unfollow marlyn O.
Share Review
Report Review

Love it! They look so natural!
October 11, 2022

Easy to use and fun colors, arrived when expected and they were perfect and beautiful!

Date of experience: October 10, 2022
Idaho
1 review
0 helpful votes
Follow Christy S.
Unfollow Christy S.
Share Review
Report Review

Love the great deals and prescription lenses. Thanks so much!

Date of experience: October 10, 2022
South Dakota
1 review
0 helpful votes
Follow Tiffany Z.
Unfollow Tiffany Z.
Share Review
Report Review

Refresh for discount
October 10, 2022
Updated review

I was told 3 for 36. It said 36 until I hit pay and I was charged 56. Not happy... they ended up refunding the difference.

Date of experience: October 9, 2022

I was told 3 for 36
November 9, 2022
Previous review

I was told 3 for 36. It said 36 until I hit pay and I was charged 56. Not happy.

Date of experience: October 9, 2022
California
1 review
0 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Halloween
October 9, 2022

Shopping with Smooth Delivery was not. I couldn't track my package forever and it just kept saying it was on its way. I like to know when my package is estimated to arrive normally.

Date of experience: October 9, 2022
Texas
2 reviews
0 helpful votes
Follow Rachael U.
Unfollow Rachael U.
Share Review
Report Review

Fast, easy order process
October 9, 2022

Easy ordering process. Great deal on buying more than one. 1

Date of experience: October 9, 2022
Minnesota
1 review
0 helpful votes
Follow Jabba F.
Unfollow Jabba F.
Share Review
Report Review

Great Lenses and service
October 9, 2022

Second time ordering lenses from here and both times they've been exactly as expected. They even sent a cute little gift with my halloween ones!

Date of experience: October 8, 2022
North Carolina
1 review
0 helpful votes
Follow Mason T.
Unfollow Mason T.
Share Review
Report Review

Sharingan Contacts
October 8, 2022

The experience overall was great, quick and easy delivery with no problems!

Date of experience: October 8, 2022
Australia
1 review
0 helpful votes
Follow Danielle D.
Unfollow Danielle D.
Share Review
Report Review

My order came in 2 weeks!
October 8, 2022

Love the contacts they are beautiful, just as described

Date of experience: October 8, 2022
Florida
1 review
0 helpful votes
Follow Kayla C.
Unfollow Kayla C.
Share Review
Report Review

Contacts
October 8, 2022

They look great and their very comfortable. I love them

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
Follow Claire J.
Unfollow Claire J.
Share Review
Report Review

Super quick!
October 8, 2022

Awesome deals! Came in very fast and for very cheap!

Date of experience: October 7, 2022
Oregon
1 review
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Share Review
Report Review

Alway great
October 8, 2022

Alway great and gets the contacts pretty fast. Never had a bad experience with them. Have told many other people about them

Date of experience: October 7, 2022
California
1 review
0 helpful votes
Follow mar mar E.
Unfollow mar mar E.
Share Review
Report Review

Really cool
October 7, 2022

This is the only site i order contacts from. They're fast, good quality, and they always look amazing.

Date of experience: October 6, 2022
Idaho
1 review
0 helpful votes
Follow Faith S.
Unfollow Faith S.
Share Review
Report Review

First time!
October 6, 2022

This is the first time I ever got eye contacts, and they're amazing! I love the discounts here and the quality

Date of experience: October 6, 2022
Michigan
1 review
0 helpful votes
Follow Crystal F.
Unfollow Crystal F.
Share Review
Report Review

...
October 5, 2022

They had what I was looking for, lots of options to choose from. Not to mention fast delivery.

Date of experience: October 5, 2022
North Carolina
1 review
0 helpful votes
Follow Chris F.
Unfollow Chris F.
Share Review
Report Review

Unusable
November 4, 2022

Very thin. Fall out. Flip. Fold. Won't stay in. Difficult to even get in. Fall out easily.

Twinklens attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 5, 2022
California
1 review
0 helpful votes
Follow Shane C.
Unfollow Shane C.
Share Review
Report Review

The contacts are very comfortable its not ur not wearing any

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
Follow Juan W.
Unfollow Juan W.
Share Review
Report Review

5
October 3, 2022

Great timing with the Oder i love the service I will use it again

Date of experience: October 2, 2022