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Twinklens

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Kentucky
1 review
0 helpful votes
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Beautiful!
October 3, 2022

I ordered 3 sets for Halloween and I love all of them!

Date of experience: October 2, 2022
Tennessee
1 review
0 helpful votes
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Contacts
October 3, 2022

Good contacts, bigger than expected. Otherwise very nice

Date of experience: October 2, 2022
Georgia
1 review
0 helpful votes
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Quick & easy
October 2, 2022

Everything arrived as it should have and fairly quickly after ordering

Date of experience: October 2, 2022
Massachusetts
1 review
0 helpful votes
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Beautiful
October 2, 2022

I love the contacts. A beautiful color, fit nicely and they're comfortable. They're everything I expected.

Date of experience: October 2, 2022
Alabama
1 review
0 helpful votes
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Awesome!
October 1, 2022

Have an upcoming convention, the contacts got here at a timely manner and are super comfortable will definitely be buying more in the future, I've gotten so many compliments on them!

Date of experience: October 1, 2022
Minnesota
1 review
0 helpful votes
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Faster shipping than I expected!
October 1, 2022

The order came in 3-4 days after ordering, and that isn't common at all for where I live!

Date of experience: October 1, 2022
Louisiana
1 review
0 helpful votes
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Go for it
September 30, 2022

My lenses arrived fast, quality is really good and they were cared for. Website uses Shoppay so this was a green flag.

Date of experience: September 30, 2022
California
1 review
0 helpful votes
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Good
September 30, 2022

Shipping took abt 11 days. I've tried them in and so far they make my eyes dry but it manageable. The colors are pretty. Don't underestimate the colors they are very pigmented

Date of experience: September 29, 2022
Michigan
1 review
0 helpful votes
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Fast
September 30, 2022

Quite fast delivery unlike some other retailers. Was delivered USPS in 2 days.

Date of experience: September 29, 2022
Australia
1 review
0 helpful votes
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Eye contact
September 30, 2022

Came within the amount of time it promised. All in very secure packaging. They gave a free tool kit and I love it

Date of experience: September 29, 2022
Illinois
1 review
0 helpful votes
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Fast
September 29, 2022

I received my order in a timely manner and i love my new look

Date of experience: September 29, 2022
Arizona
1 review
0 helpful votes
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Love this contacts
September 29, 2022

Very pleased with packaging, product and overall service.

Date of experience: September 29, 2022
Hawaii
1 review
0 helpful votes
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Ready for Halloween!
September 29, 2022

It was simple, easy and fast to order. The contacts arrived very fast and in perfect condition.

Date of experience: September 28, 2022
Georgia
2 reviews
0 helpful votes
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I'm very satisfied
September 28, 2022

Thank you for all your help in making everything perfect for me and my haunt season.

Date of experience: September 28, 2022
Pennsylvania
1 review
0 helpful votes
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Best Colored Contacts
September 28, 2022

I got the best red contact lenses for my cosplay! The shipping was fast, and the quality of the lenses was fantastic!

Date of experience: September 28, 2022
Michigan
1 review
0 helpful votes
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Comfortable
September 28, 2022

Fast shipping when ordering tracking system was up to date on your item packaging was secure.

Date of experience: September 28, 2022
Minnesota
1 review
0 helpful votes
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Great
September 28, 2022

Fast and easy, great looking contacts, would definitely recommend and use again

Date of experience: September 27, 2022
Oregon
1 review
0 helpful votes
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Super comfortable!
September 27, 2022

I struggled a bit to get them in but it's only my second time ever trying cosmetic lens' so that's expected! Once I did get them in I could barely feel them after getting used to them for maybe half an hour. The color covers my entire iris, without obstructing any of my actual vision (-: Super excited to use these some more!

Date of experience: September 27, 2022
New York
1 review
0 helpful votes
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Easy and convenient. My contacts arrived quickly
And super comfortable to wear.

Date of experience: September 27, 2022
Ohio
1 review
0 helpful votes
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Awesome!
September 27, 2022

Great savings great selections it was so hard to choose but ill be back for more!

Date of experience: September 26, 2022