Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Twinklens

Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
How would you rate Twinklens?
grey stargrey stargrey stargrey stargrey star

Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
This company does not typically respond to reviews

Instant Feedback

1,033 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Brianna A.
Unfollow Brianna A.
Share Review
Report Review

Quality lenses and great prices
July 15, 2023

I wasn't sure if this website was legit especially because the prices were too good to be true. I tried my luck and placed an order. It was here within the week and I was super impressed, I came back and ordered about 10 more pairs and used their advertised discount to save almost $100! Will def be ordering more and am so excited to try! Also they threw in free contact lense cases for my large order!

Date of experience: July 14, 2023
California
1 review
0 helpful votes
Follow Mitka N.
Unfollow Mitka N.
Share Review
Report Review

Amazing
July 14, 2023

Lenses were so so so beautiful! So glad i got them

Date of experience: July 14, 2023
GB
1 review
0 helpful votes
Follow noah L.
Unfollow noah L.
Share Review
Report Review

Amazingly comfortable
July 13, 2023

Smooth experience, I love this company they do great contacts and are very fast with shipping.

Date of experience: July 13, 2023
Washington
1 review
0 helpful votes
Follow Joy V.
Unfollow Joy V.
Share Review
Report Review

Amazing.The very best!
July 11, 2023

The price was so inexpensive. I enjoyed the overall product selection. Something great in every value range. Package arrived very fast. I was so satified these are the most comfortable contacts i have ever worn. They look stunning. And my eye site was as tho i was wearing nothing in my eyes at all. Super super happy with my purchase. Thank you Twinklens...

Date of experience: July 11, 2023
NL
1 review
0 helpful votes
Follow Jerrold E.
Unfollow Jerrold E.
Share Review
Report Review

Very easy to order I appreciate your quick service.

Date of experience: July 9, 2023
California
1 review
0 helpful votes
Follow trissy Q.
Unfollow trissy Q.
Share Review
Report Review

Perf!
July 8, 2023

No problem with placing order & the delivery was really fast

Date of experience: July 8, 2023
Alaska
1 review
0 helpful votes
Follow Trinity Q.
Unfollow Trinity Q.
Share Review
Report Review

Good contacts, confusing website
August 7, 2023

Finding things was easy but finding discount codes for advertised discounts was hard

Date of experience: July 7, 2023
Illinois
1 review
1 helpful vote
Follow caitlin Y.
Unfollow caitlin Y.
Share Review
Report Review

Counterfeit postage
August 5, 2023

My package was intercepted by USPS for having used counterfeit postage. I work full time, so i don't have time to go stand in line at the post office and wait to now have to pay extra to cover the postage.

Date of experience: July 6, 2023
California
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Share Review
Report Review

Great products
July 5, 2023

Love the contacts I ordered and get a ton of compliments. Thank you

Date of experience: July 5, 2023
Colorado
3 reviews
1 helpful vote
Follow Amy H.
Unfollow Amy H.
Share Review
Report Review

Cool contacts!
July 4, 2023

I've bought twice from Twinklens. This pair came with a cute lens keeper and 2 contact application tools. Will buy again! Also added was a 30% off thank you coupon

Date of experience: July 4, 2023
Arkansas
1 review
0 helpful votes
Follow chelsea F.
Unfollow chelsea F.
Share Review
Report Review

July 3, 2023

Must have great quality long lasting and super comfortable as always

Date of experience: July 3, 2023
New York
1 review
0 helpful votes
Follow AYANO X.
Unfollow AYANO X.
Share Review
Report Review

Over all great experience
June 28, 2023

I'm a first time customer. Great price, fast delivery, all is wonderful :)

Date of experience: June 27, 2023
Minnesota
1 review
0 helpful votes
Follow Omara R.
Unfollow Omara R.
Share Review
Report Review

Happy!
June 27, 2023

Love my order! Love all the colors and packaging and I'm happy I chose to buy these contacts.

Date of experience: June 26, 2023
California
1 review
0 helpful votes
Follow Britney S.
Unfollow Britney S.
Share Review
Report Review

Love this website!
June 26, 2023

Since I last bought from this website, I had absolutely no trouble paying, and by far the BEST options for cosplay and natural contacts.

Date of experience: June 25, 2023
Texas
1 review
0 helpful votes
Follow jimena I.
Unfollow jimena I.
Share Review
Report Review

Very quick with shipping and always updated on the package and always had customer support ready for any problems

Date of experience: June 24, 2023
France
1 review
0 helpful votes
Follow Sophia Q.
Unfollow Sophia Q.
Share Review
Report Review

Takes way to long
July 23, 2023

Items take way to long to arrive if u have a special day to go to take in mind it will take about 3 weeks to a month for arrival.

Date of experience: June 23, 2023
Florida
1 review
0 helpful votes
Follow paige H.
Unfollow paige H.
Share Review
Report Review

Good
June 23, 2023

Haven't used them yet but they came packed good and they look good so far

Date of experience: June 22, 2023
Illinois
1 review
0 helpful votes
Follow David X.
Unfollow David X.
Share Review
Report Review

No delivery issues!
June 22, 2023

Overall great experience they do obstruct vision slightly other than that really good product!

Date of experience: June 22, 2023
Ohio
1 review
0 helpful votes
Follow Ghoulxgabi O.
Unfollow Ghoulxgabi O.
Share Review
Report Review

Meh
July 20, 2023

It took longer than it said tbh so meh but the eye contacts are hella good

Date of experience: June 20, 2023
California
1 review
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

Great quality & fast shipping
June 15, 2023

Easy, no stress on-line shopping experience.
Keep up the great business

Date of experience: June 15, 2023