On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.
Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.
We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.
Twinklens Reviews Summary
The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was under the impression that my order would get to me with 24 hours... I took a week
I got my order quick and on the date promised to me by the company. They also reached out to make sure I had received my order in case I didn't get them. I love my colored contacts and will be ordering more soon.
Not clear if 1 box includes a lense for each eye. Clarify because it makes a difference in price & what one must buy. Yes! So I purchased 2; only because the price's were reasonable.
Not clear if 1 box includes a lense for each eye. Clarify because it makes a difference in price & what one must buy.
I have not received my order. Last tracking shows 5/20/23 with no additional update
Shipping is accurate, only took 4 days to arrive. The quality is great.
Order came on time as promised. Contacts are perfectly packed and what I wanted.
They come in separate packaging, the lenses do, xbuy one pair, and there in a small box with two sealed things, with the lens in it.
Overall very nice. I have issue getting them out, but I think that's just me, love them otherwise.
I received my fantasy contacts within the two weeks as listed and am enjoying them.
They arrived within less than a week and at first putting them on they burned a little but they adjusted throughout the night. I'm not use to contacts so it could just be me
Great as usual. I never have any problems with these contacts.
Except for the waiting time to get the orders everything was exceptionally great. And Twinklens went beyond their service and satisfaction to help out the customer. There Sclera contact lenses are a perfect fit.
Fast service and very reliant. Love the products. Gladly recommend it
Super affordable. Comfortable. Awesome contacts. Thank you.
These look very natural on me. Site made it very easy to pick out just the right color for my face & skin tone.
Very easy to look for what I wanted!I will order again cuz they were delivered really fast,which I loved.also they followed up,to ask if I had received my order.oh and they give everything you need for contacts.case,wand etc
I'm not just saying that either! They made everything easy and even when I had a question about my order being shipped, I got a reply very quickly! I appreciate the great customer service!
I got the green sage and the green love them my fan was the green sage
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members