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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,033 reviews

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Maryland
1 review
0 helpful votes
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Good experience
September 29, 2023

Like the descriptions and easy to find what I wanted

Date of experience: September 29, 2023
Florida
1 review
1 helpful vote
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Never received my order
October 29, 2023

I ordered a few lenses from these guys on 9/07/23 and we are now on 09/29/23 and still haven't got my order. It has been saying order on way since 09/12. I did email them and they did give me a refund but no explanation or any update or nothing. Guys please go to mocoqueen and purchase from them. Thanks

Date of experience: September 28, 2023
California
1 review
0 helpful votes
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Great Halloween Contacts!
September 28, 2023

Love the Halloween contacts so much this is the only place i buy them from. Great quality and very comfortable. Would recommend to buy from here.

Date of experience: September 28, 2023
Minnesota
2 reviews
0 helpful votes
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Yellow cat eyes
September 27, 2023

Look and feel amazing! Quick on delivery time. Will be ordering from here in the future.

Date of experience: September 27, 2023
Missouri
1 review
0 helpful votes
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I was looking for the cheapest but most accurate contacts for my anime cosplay and i ordered them quickly, found the product i wanted quickly so i got them

Date of experience: September 25, 2023
Tennessee
1 review
0 helpful votes
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Stellar! Contacts are as pictured
September 25, 2023

They were as pictured and I can't wait for Halloween

Date of experience: September 24, 2023
California
1 review
0 helpful votes
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SHIPPING TOOK 4-EVERRRRR
September 24, 2023

I do appreciate the price I paid for 2 mini sclera lenses you can't beat $36. But I ordered Sept 26th- recieved them Oct 18th I mean DAMMMMMN I'm happy that I bought them 4 Halloween Early cuz I woulda been S.O.L fa real ‍

Happy Halloween Boyz and Ghoulz

Date of experience: September 24, 2023
California
1 review
0 helpful votes
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Very quick and easy. I managed to find the color i needed.

Date of experience: September 23, 2023
Canada
1 review
0 helpful votes
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Quick Delivery, love the product
September 23, 2023

They arrived much faster than I had anticipated. The light blue pair are especially lovely. The customer is also wonderful and quick :)

Date of experience: September 23, 2023
Illinois
1 review
0 helpful votes
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Excellent
September 21, 2023

I was concerned with the amount of time that it took to receive my order but once I reached out, I had a quick response and received my order within the time expressed. I love the time and care put into the packaging and the details. Everything was done neatly, organized, and the details inside the box with instructions.

Date of experience: September 21, 2023
California
1 review
0 helpful votes
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Best contacts
September 19, 2023

These are very comfortable and easy to use! Def would order again!

Date of experience: September 19, 2023
Missouri
1 review
0 helpful votes
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Love the packaging and that they come with containers and a special container with tweezers and the pen to put your contacts in with like to be great quality but will let us know once I wear them

Date of experience: September 19, 2023
Australia
4 reviews
0 helpful votes
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Great quality products
September 18, 2023

There's a good range of designs to select from. Delivered quickly and safely - highly recommend if you cosplay!

Date of experience: September 18, 2023
Michigan
1 review
0 helpful votes
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It was an easy process.
September 17, 2023

Overall, I thought that the whole process was very convenient. The delivery was fast and the website was easy to navigate.

Date of experience: September 17, 2023
California
1 review
0 helpful votes
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Better than Expected!
September 16, 2023

My order came much sooner than expected! The contacts themselves are just like the picture and we're manageable to put on. They even came with rubber-tipped tools to help put them in. 10/10 I would order more contacts from you guys.

Date of experience: September 15, 2023
California
1 review
0 helpful votes
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Great purchase
September 14, 2023

Looks just like the picture, great price and was delivered right on time. Will be definitely purchasing again

Date of experience: September 14, 2023
Missouri
1 review
1 helpful vote
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Beyond Expectations
September 12, 2023

There were plenty of options to pick from when finding costume contacts, but the pair I found is exactly what I need to create a patient zero character for my haunted house. Ordering was simple, and tracking was accurate. Only complaint was how it long it took for my package to get here after it shipped. It stayed stagnant for over a week before it moved again.

Date of experience: September 12, 2023
Georgia
1 review
0 helpful votes
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Helpful customer service
September 8, 2023

My first order came incorrectly, and after contacting customer service they sent me my correct order free of charge. Will shop again.

Date of experience: September 8, 2023
Texas
1 review
0 helpful votes
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Satisfied
September 8, 2023

I love my new contact lens I ordered from Twinklens this is my second time ordering from them and I am completely satisfied. I will be ordering again very soon. I give them a 10 +++++ rating. Thank you Twinklens.

Date of experience: September 8, 2023
Tennessee
1 review
0 helpful votes
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Fish eyed
October 7, 2023

The contacts looked great til I put them in, unfortunately they were either too large for my eyes or weighted in correctly, as whenever I put them in they would fish eye in different directions and wouldn't move with my eyes. They were fairly comfortable to wear aside from the fact that I couldn't see since they wouldn't move with my eyes. So unfortunately I am not able to even use them.

Date of experience: September 7, 2023