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Twinklens

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,034 reviews

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Tennessee
1 review
0 helpful votes
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Fish eyed
October 7, 2023

The contacts looked great til I put them in, unfortunately they were either too large for my eyes or weighted in correctly, as whenever I put them in they would fish eye in different directions and wouldn't move with my eyes. They were fairly comfortable to wear aside from the fact that I couldn't see since they wouldn't move with my eyes. So unfortunately I am not able to even use them.

Date of experience: September 7, 2023
Pennsylvania
1 review
1 helpful vote
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Product was misrepresented.
October 5, 2023

Purchased blinding (no vision) contacts. When I received them, you could see through them. Complained but got redirects with no solutions.

WILL NOT USE AGAIN!

Date of experience: September 5, 2023
California
1 review
1 helpful vote
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I ordered these ahead of time before my con and when it was time for con and to put them on I noticed that one of the lens were cut from the corner. I bought them new so why did they come like that? I thought it was going to be ok just like that. NO! It hurt the hell out of my eye and felt like it was cutting in. I took it off immediately and was disappointed at the fact that my cosplay for gambit could not be complete. The company needs to check that all the contacts are good and not defective, wth man.

Date of experience: September 3, 2023
Canada
1 review
0 helpful votes
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Great Product!
September 2, 2023

Quick and easy transaction! Fast shipping and the packaging on the product was absolutely amazing and very high. Very happy with the quality all around

Date of experience: September 2, 2023
Ohio
1 review
0 helpful votes
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I am very satisfied with what I have worn so far. Thank you!
September 2, 2023
Updated review

My overall experience was good. So far i love my new contacts. Thanks!

Date of experience: September 1, 2023

It is hard to find your prescription lenses
August 16, 2023
Previous review

It is hard to find your prescription lenses

Date of experience: August 15, 2023
Florida
1 review
0 helpful votes
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Great cosplay lenses
September 1, 2023

I received exactly what I ordered and it came quicker than I thought it would. I'm very happy.

Date of experience: September 1, 2023
Australia
2 reviews
0 helpful votes
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Why to buy from Twinklens
August 29, 2023

Easy to navigate. Great selection. I have bought from them before. The colours and quality is amazing. The colours are very bright and contrasting is amazing. I have almost black coloured eyes and their lenses creat such vibrant colours. When I had a problem with a pair, they jumped right on it as soon as I'd sent the email. And not via robot either! Great products, even better service a no brainer in recommending you to buy.

Date of experience: August 28, 2023
Missouri
1 review
0 helpful votes
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What a job to get them in. But dam do they look crazy

Date of experience: August 27, 2023
NL
1 review
1 helpful vote
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Horrible lenses
September 25, 2023

They aren't natural looking at all, the color didn't blend with my eyes, it wasn't subtle as shown on the pictures. It's a big no for me!

Date of experience: August 26, 2023
Massachusetts
1 review
0 helpful votes
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Perfect contacts
August 25, 2023

Super easy to navigate the page, it's so affordable.

Date of experience: August 25, 2023
Italy
1 review
0 helpful votes
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A REAL SURPRISE!
August 24, 2023

This is my first purchase from Twinklens and the experience has been really satisfying, everything ok. I ordered from Italy a pair of lenses and a small travel kit with various accessories and the package was delivered in 10 days, really fast. I will definitely buy again in the future, I recommend it.

Date of experience: August 24, 2023
Minnesota
1 review
0 helpful votes
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Amazing and fast
August 23, 2023

Items accurately described, delivery was ultra fast and the follow up on delivery to assure you got your package. Absolutely recommend

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Amazing
August 20, 2023

Came quick along with a case for the contacts, the contacts were also comfortable to wear as my first lenses. Tysm!

Date of experience: August 20, 2023
New York
1 review
0 helpful votes
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Excellent product
August 20, 2023

The lenses are fantastic the delivery was quick I will be placing many more orders in the future I am very happy that I came upon this site for contact lenses

Date of experience: August 20, 2023
New Zealand
1 review
0 helpful votes
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I didn't expect it to be delivered so quickly and the quality of the package was also unexpected. I haven't opened them yet because I'm saving them for a party but the box looks really fancy and it came with a lens case and tweezers which is awesome. I also got a pretty big discount so I'm super happy with the quality shipping and product for the price I paid.

Date of experience: August 20, 2023
Australia
1 review
0 helpful votes
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Idk
August 19, 2023

Idk…………………………………………………………………………………………………………………………..

Date of experience: August 19, 2023
Georgia
1 review
0 helpful votes
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On time service and delivery
August 19, 2023

Thank you for the great service! Would highly recommend to friends and family.

Date of experience: August 18, 2023
Puerto Rico
1 review
0 helpful votes
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Perfect
August 18, 2023

Me gustaron mucho. Y hay mucha vriedad,son de buena calidad

Date of experience: August 18, 2023
North Carolina
1 review
0 helpful votes
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7/10
August 15, 2023

They're thin & flimsy. Kinda hard to get in without the right technique but other than that, they're pretty alright fr. Look natural in certain lighting.

Date of experience: August 15, 2023
Pennsylvania
1 review
0 helpful votes
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Love it all!
August 15, 2023

Super fast delivery and everything was just as it should be! Contacts advertised exactly how they look. I'm very happy with my order and will order again for sure!

Date of experience: August 14, 2023