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Twinklens

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Washington
2 reviews
0 helpful votes
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Awesome
November 3, 2023

They fit great, I was very pleased when they arrived

Date of experience: November 3, 2023
Indiana
1 review
0 helpful votes
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A little late
November 3, 2023

They were a little late, but the colors were stunning

Date of experience: November 3, 2023
Colorado
1 review
0 helpful votes
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Amazing!
November 3, 2023

Never used contacts before these are amazing and easy to put in I had no issues at all! Was very pleased!

Date of experience: November 3, 2023
Nevada
1 review
0 helpful votes
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I got compliments all night. Very comfortable too. I will purchase from again

Date of experience: November 1, 2023
Alabama
1 review
0 helpful votes
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My eyes…
November 1, 2023

Girl i really don't know what else to say. I liked the way they looked on me.

Date of experience: November 1, 2023
Louisiana
1 review
0 helpful votes
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I got yellow contacts for my witch costume, and they were perfect. They were noticeable and creepy/cool. They were easy to get in and out; they also did not tear or bend while I wore them for several hours. My 12-year-old son got red Anime ones for his costume, and he looked so cool. They made his whole costume come together. He did not like putting them in or taking them out, but he loved them, and they did not bother him once he was wearing them.

Date of experience: November 1, 2023
Canada
1 review
0 helpful votes
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Efficient and accountable
November 1, 2023

Ordered contacts which was super easy. Delivery status updates were sent to me at each step of delivery. Great quality!

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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A one time wear
November 8, 2023

I got red sclera lenses so I predicted a bit of difficulty with them but they were so dry to the point where I had to monitor how wide I opened my eyes or how far I looked off to the side otherwise they would start to fall out. I ended up taking them out before getting home cause it got from uncomfortable to unbearable.

Date of experience: October 31, 2023
GB
1 review
0 helpful votes
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Eye yes
October 31, 2023

Delivery was quick, the contacts look super amazing and they felt comfortable in my eye

Date of experience: October 31, 2023
Utah
1 review
0 helpful votes
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Contact lenses
October 31, 2023

Awesome
Well had to use so many letters for review
So looking forward to using them

Date of experience: October 30, 2023
Virginia
1 review
0 helpful votes
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Cool contacts
October 31, 2023

These contacts are very cool. They are soft and comfortable to wear. Only thing that I didn't love is that they are not a full lens, they have hole in the middle making them a little tricky to put in, but not a huge deal. Overall great look and great contact.

Date of experience: October 30, 2023
California
1 review
0 helpful votes
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Unfortunately, one of the lenses was distorted for some reason. I couldn't see through the center even, like I was looking through distorted glass. Almost like one of the lenses was prescription.

Date of experience: October 30, 2023
Oregon
1 review
0 helpful votes
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Perfect for what I needed
October 30, 2023

Easy to look for and perfect for the costume look I was going for

Date of experience: October 30, 2023
Illinois
1 review
0 helpful votes
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Lenses
October 30, 2023

They don't fit my eyes unfortunately. They are really cute though.

Date of experience: October 30, 2023
New York
1 review
0 helpful votes
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Great contacts!
October 30, 2023

Fast delivery, high quality contacts. Very comfortable once you get them in. I'm not usually one to wear glasses, let alone contacts, so I was nervous, but they were great for my cosplay.

Date of experience: October 30, 2023
Utah
1 review
0 helpful votes
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Came fast and had everything
October 30, 2023

Good shipping came fast and nothing was damaged or anything. 10/10

Date of experience: October 30, 2023
Oklahoma
1 review
0 helpful votes
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Good
October 30, 2023

They were pretty cool! I've never used contacts before but they were so fun

Date of experience: October 30, 2023
Virginia
1 review
0 helpful votes
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I love my contact colors
October 29, 2023

Well there was a problem with my delivery! But then a day later of the supposed delivery date it came!

Date of experience: October 29, 2023
New York
1 review
0 helpful votes
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Great quality for price!
October 29, 2023

I got the red vampire contacts and they were as good as the pics. Very comfortable and worth the price!

Date of experience: October 28, 2023
South Carolina
1 review
0 helpful votes
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Awesome purchase!
October 28, 2023

Ordered my lenses and they shipped in less than 24 hours and arrived in 1 week. I was not expecting them so soon but I'm glad. I like em, they're a tad bit irritating for me only bc im not used to contacts but they look great, they don't hurt, they don't mess with my vision. Overall 10/10 will be buying again.

Date of experience: October 28, 2023