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Twinklens

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established by a group of fashion gurus, Twinklens is set to offer the most robust collection of contact lenses, accessible for everyone seeking everyday refreshment or occasional spookiness.

Our product lineup includes budget-friendly WOW! $9.90 contacts, natural-looking colored contacts, iconic Halloween contacts, and jaw-dropping 17.0mm & 22.0mm sclera contacts, totaling 500+ unique styles and accumulating.

We envision a future when everyone can look better and see better. Twinklens remains committed to speeding the progress by providing quality contact lenses at compelling price.


twinklens.com
KWAI CHEONG, New Territories
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Twinklens Reviews Summary

The company has cultivated a positive reputation for its product quality and timely customer service, with many customers praising the comfort and aesthetic appeal of the contact lenses. Fast shipping and attractive packaging are frequently highlighted as strengths, contributing to overall customer satisfaction. However, there are notable concerns regarding delivery delays, particularly for urgent orders, and inconsistencies in product quality, such as damaged lenses. Additionally, some customers expressed frustration over pricing discrepancies and packaging issues. Overall, while the company excels in product offerings and responsiveness, addressing shipping reliability and quality control could enhance customer experience further.

This summary is generated by AI, based on text from customer reviews

service
44
value
45
shipping
45
returns
31
quality
44
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1,032 reviews

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Puerto Rico
1 review
0 helpful votes
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Muy buena calidad
December 9, 2024

Llegaron super rapido y son de excelente calidad. Compre 3 tipos de ellos en tonos verdes y lucen naturales.

Date of experience: November 11, 2024
Ohio
1 review
0 helpful votes
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Order arrived late
December 7, 2024

My order arrived almost 20 days late, and was useless, and now it won't even let me return it

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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Great Experience
December 7, 2024

Everything was good. Appreciate the great service. I will purchase again.

Date of experience: December 30, 2024
New Zealand
1 review
0 helpful votes
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10/10
December 5, 2024

Came within a week, and i received 2 free lense cases. 😍 I love it

Date of experience: November 24, 2024
Texas
1 review
0 helpful votes
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My Thoughts
December 4, 2024

Good contacts and would buy again in the future and tell my family and friends about it.

Date of experience: November 24, 2024
Colorado
1 review
0 helpful votes
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Love the comfortness
December 3, 2024

Love how simple it always is and if i have any questions they get back to me in a timely manner

Date of experience: December 8, 2024
Pennsylvania
1 review
0 helpful votes
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Lenses looked NOTHING like pictured.
December 3, 2024

Contact lens color looks NOTHING like the lenses pictured. Color makes eyes look cloudy like an animal with cataracts...Terrible!

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
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Very smooth and easy process.
December 1, 2024

I had an easy time navigating the website and didn't face any issue during my purchase. The eye contacts look amazing.

Date of experience: November 21, 2024
Wisconsin
1 review
0 helpful votes
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Fast shipping, products hit or miss.
November 22, 2024

I ordered the yellow cat eyes and after a few seconds of having them in, they turned sideways so the elliptical opening was horizontal, making me look like a goat instead of a cat, so I threw them out. I do not recommend. I also ordered a green emerald and flame red pair. My eyes had irritation shortly after having them in, so make sure you rinse them very well with lens cleaner before placing them in your eyes. Only the flame red pair came with a contact case; the other two did not. I didn't have any other lens cases to put the others in, which is very inconvenient. Overall, I won't be ordering from this site again.

Date of experience: November 12, 2024
West Virginia
1 review
0 helpful votes
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Love it!
November 22, 2024

Lover how quickly it shipped! I needed it for a performance and it came quicker than the rest of my costume!

Date of experience: November 11, 2024
New York
1 review
0 helpful votes
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High quality quick delivery
November 22, 2024

I realized I needed colored contacts for Halloween and did not think I would get them in time. I got them within 2 days and they are really nice quality.

Date of experience: November 11, 2024
Louisiana
1 review
0 helpful votes
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Great!
November 20, 2024

Love them the color is very vibrant arrived in Halloween so I was able to use them!

Date of experience: November 10, 2024
Canada
1 review
0 helpful votes
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The silky gold one and I was told I'll be shipped a replacement but haven't had any update since

Date of experience: November 10, 2024
North Carolina
1 review
0 helpful votes
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It was great!
November 18, 2024

It told me the date it would come in but then they switched the date, but a day before the date it came in... So I can't tell if it's good, but it came in time which is what matters

Date of experience: November 8, 2024
Arizona
1 review
0 helpful votes
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Exactly what I ordered
November 18, 2024

Comfortable to wear. Make sure you get the size right. Nice and thin making them easy to wear

Date of experience: November 8, 2024
North Carolina
1 review
0 helpful votes
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Okay, not great.
November 17, 2024

The blackout lenses that I ordered are not quite as dark as expected. Also, one of them has a warped edge that irritates my eye which prevents me from wearing it for more than a couple of minutes.

The cat eye lenses look great but I wish they would maintain their orientation on the eye better.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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Awesome
November 16, 2024

Great looking contacts and comfortable to wear. They looked great with my costume.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Great quality!
November 15, 2024

Got my contacts on time to create a lot of Halloween makeup looks.

Date of experience: November 5, 2024
Arkansas
1 review
0 helpful votes
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Has been taking a month to arrive.
November 15, 2024

Ordered a month ago and still hasn't arrived. I'm sure the product is great but it would be very helpful if when checking out, an estimated delivery date could be given so if someone needs them by a certain date they will know when to order.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Absolutely love these contacts, the hazel are my go to and the white contacts look perfect. I only trust twinklens for contacts because previous contacts I've had allergic reactions to.

Date of experience: November 5, 2024