Twelve AM Co.

I purchased a birthday gift for a friend and he'd shipped directly to her. I ordered one pair of green cozy slippers. However, she received two pairs of slippers, a zebra print and black pair. I have reached out twice via the chat to get this corrected but I haven't received a response. I have ordered in the past and contacted the company to make inquiries about products. Each time they were very responsive so this seems unusual. I am hoping that this will get resolved but at this moment I am very disappointed. I had planned to order more slippers as gifts this week so I'll need to rethink this plan.

For paying 140 for some boots I expect to get what I ordered right not two left shoes and the zippers don't work well i did a return request as soon as i received them and no response would not order again

I was so excited when I ordered these boots, first I paid for 1 day shipping which my boots arrived late then when I received the I took the right side out first which was perfect and beautiful and when I took the left side out the zipper would not go down! The I look at the cover of the box and on there was a message that the left boot zipper would not go down written on June 2025. So this tells me that the company accepted this return was aware that the boot was defected and still resold it forward. I'm so upset I don't want a store credit as there's nothing I want in the store or trust to get from you. I would like a full refund!

I ordered my items and it was a hefty price. I never received order confirmation. Never received my order. I emailed to inquire and never received a response.