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TSI Shipping Reviews Summary
TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.
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Just what I was looking for...
This is my first move and although the sales gentlemen was great at his job of selling your movers as the best, I trusted him and your service failed me. 2 of my largest items were a mattress and box spring and they were both severely damaged. The mattress is still usable but the box spring is damaged in several locations. Another box I had was torn as well but luckily I had packed it in bags in addition to the box so my items were still in tact. I did buy insurance but an am being refunded a small amount and nothing close to replace my box spring. Had the agent explained the insurance policy better this may have been avoided. I am very disappointed at the handling of my things and then the poor customer service after you got your money and now I am stuck with damaged goods as I do not have the funds to pay the deductible and difference. I would never use your company again and will make it known on other sites.
You surely must be high.one box 300 plus dollars!
The experience was very helpful and the website was easy to use.
Have initiated contract. Meeting expectations. Check back with me at end of job.
The amount of the quote is completely ridiculous. I will tie it to the top of my vehicle before I pay over $600 to ship it
N/A
I had to fill out information twice and even the second time after submitting request the website said that this site had moved location and could not finalize my quote request. I was surprised to actually receive a price quote. So, that was a pleasant surprise.
I have only just requested a shipping quote, however, so far the website is very user friendly. The online form is simple, filling it out is quick and easy. What I (REALLY) like it the promise to get a quote within a few minutes...it's very frustrating to have to wait even 24 hours for a quote.
I give this site 2 thumbs and 2 big toes up!
I needed to return a large pkg and other carriers I contacted were making it very difficult. I have included transit system in my addresses with a gold star. Edward was very helpful.
Very personal and friendly answered all my questions!
We sent two large chairs and ottomans from MA to Key West,FL. The items were picked up, wrapped and on their way on time as promised. The furniture arrived in a timely fashion,before the expected date. Both crews were very professional and polite. I would do business with this company any day! Great work.
Of course I have only started the process...the data entry screen have been easy to follow
Our move, #******* was originally requested for 10/5 - 10/7 and, once set up, changed to 10/7 - 10/9. I have been in contact with, and left messages for Alan Silverman co confirm our move - hopefully for 10/7 - 10/8, with no tangible response. I am concerned because we have made arrangements for the remainder of our furnishings to be donated to Habitat and our flight up north are scheduled for 10/10, am. So far, this has not been a very satisfactory experience, to say the least.
Nice job
So far everything has gone smoothly.
Everything went smoothly... Furniture was picked up and arrived at the destination a few weeks earlier than expected!... All pieces were wrapped and in great condition... Would definitely use Transit Systems again!
Steve Sergeant was great. I am a small customer - but, I was treated professionally and thoughtfully. Thank you Transit Systems and Steve Sergeant. Great price too -
Great job, and very professional
You have a poor system for calculation of rates. I use the usps shipping because of the simplicity of finding the rates. You people are more interested in telling how good you are.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members