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TSI Shipping Reviews Summary
TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.
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Carol with TSI was prompt to respond to questions, flexible in providing quotes to my different shipping option questions and followed up afterward. She appropriately set my expectations on timing of pickup and delivery. Shippers on both ends were in communication to schedule arrangements and called prior to arrival, were respectful and careful with our furniture, and delivered without damage.
Based on my experience I would highly recommend TSI.
Great and timely service, including pick up and delivery! Would use TSI again in a heartbeat.
Overall excellent experience at very competitive price based on my shopping around. Delivery was one day late versus schedule, but that was due to snow storm in area of delivery. I was shipping a large scultured mirror, and they took good care in crating it and delivering from Texas to central Pa. Without incident.
They did a great job. Both with picking up and delivery. Very satisfied would definitely use again.
Hi it was fast and easy, they packed the mattress and bed well, with plastic and blankets and delivered it on time; i would have liked for the price be more affordable.i paid close to 700 dollars without insurance.
I didnt needed the bed right away, but did needed it to be picked up within two weeks of setting it up..
Very satisfied
The 2 antique items were picked up in a timely manner in Florida. We received a call and the items were delivered here in Illinois when they said they were going to be. Also, the 2 gentlemen who delivered my items were very courteous and professional. I would definately use TSI Shipping again.
Biggest frustration was lack of flexibility on delivery side. A few hours of time difference is all I needed but that was not able to be accomodated.
TSI is the best company ever. Especially the marketing team. Amazing job.
Kathy Temple was my logistics planner and was very helpful, professional, and nice! Thanks Kathy!
Everything was on time and professionally handled.
Very professional and helpful. Quick responses.
Company charged me over double my original quote because they said my weight was off. This happened over a month after the pickup. No call, no warning- just charged my card. If my weight was off that much, it seems I should have been notified way before now. Not cool- seems shady. Not a company I will use again.
Everyone has been very helpful especially Jessica who helped with the quote and the dispatcher
Tom has been absolutely wonderful to work with!
This man is a huge asset to your company!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members