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TSI Shipping has a rating of 4.1 stars from 1,268 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TSI Shipping most frequently mention customer service, transit systems and white glove. TSI Shipping ranks 4th among Shipping sites.
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I was really amazed at how good you all were at what you do! My phone contact initially was friendly and professional and personable and made me feel I was in good hands. The two guys who collected my stuff in Illinois were nice, efficient but not crazy fast, and they took care of my stuff. They packed some china; other boxes I had packed. Ditto on the delivery end: they were efficient and careful even though they had a delivery before and after mine that day.
My last moving experience had been quite awful so this one was not just a joy but a surprise at how good it was!
The movers were very courteous, helpful and handled everything with care when they picked up items.
Unfortunately, approximately at least 60 percent of items were cracked or broken even though they were wrapped in bubble wrap individually and protected with towels, blankets etc for protection. All items shipped belonged to a 99 year old lady and all held many memories (including a number of ceramics handmade by family in Italy). All packing boxes were marked Fragile on all four sides. So many memories destroyed between California and Texas.
I'm VERY satisfied with the service received. If I HAD to complain about anything, I'd say I was a little disappointed that my sewing machine was slightly broken. It can be repaired with wood glue and nails--I feel the glue came loose in the heat. Not a big deal! Cost? All delivery/moving companies are expensive. That's just life, but I will say TSI was considerably lower than anyone else I looked at. Thank you for great service on both pick-up and delivery. Very, very pleased! Will definitely use TSI again.
Metropolitan shippers Brian and his teammate were excellent, very courteous and very professional! Thank you.
Great telephone support, great pick up team ( Plycom) and good contracted delivery service (Sun Island).mine
Don't waste your money with these guys. They were over a week late picking up my item 20 days late delivering it. When it showed up it was destroyed. Find somebody else to use
I was on the receiving end only; however, the person on the pick up end thought the workers were polite, efficient, and knew what they were doing. On the receiving end, I can say the same thing. Pick up date had to be changed due to unexpected surgery of the person on the scheduled pickup day, but TSI and the delivering company worked with me and made the move stressless and easy.
Very good overall. Good experience with the TSI office. Communication issues at pickup and at delivery caused delays.
Fast, efficient, capable, and friendly service. Carefully packed and protected the furniture.
We're still waiting for your response as to having a truck pick up the items from stop two to deliver to stop one. Your driver delivered all of the items to one stop even though we paid to have things delivered at two. Once I know whether you can resolve this, I can more fairly determine happiness with your product. Kathy is seeing to it at your end. Thanks.
I did not have a great experience. The mover was supposed to pack the china and I paid for this service. When the mover showed up they said they would not back the china and my mom had to scramble to pack the china with materials she had on hand. A few pieces got broken as a result.
The guys were great. Friendly and well mannered
The only company that would handle my shipment requirements. TSI is the best!
Have used TSI several times in the past and have always received excellent service.
Answer: I don't think so. TSI offered the best quote out of 5 other companies
Answer: From what I can tell, a scam. They charged me $2000; confirmed a pickup date, and didnt show up. Since then they've been dodging calls and emails.
Answer: I got a quote from Kathy which was very responsive and professional

