TSI Shipping

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TSI Shipping Reviews Summary

Positive Highlights

  • Staff communicate clearly and coordinate scheduling effectively.
  • Items are carefully wrapped and protected during transit.
  • Delivery teams are friendly and place items exactly where requested.
This summary is generated by AI, based on customer reviews from the past year

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The most helpful reviews behind these summaries

Apr 15, 2026

We moved a beloved curio cabinet across many states. From craters to shippers to un-craters their professionalism and care is greatly appreciated. Thank you.

Jun 8, 2026

I had to move my parents old grandfather clock from Colorado Springs to south Texas. It was too large for any aircraft serving us in nearby airports. You were my only solution. I could NOT be happier with the service I received. Max Huber explained everything to many. (promote him he made this so easy) The company that delivered it to me (sorry, I forgot the name) was excellent. Your service was first rate. Thank you so much

Oct 16, 2025

I contacted TSI via online and Carol Tract contacted me. She was professional and very nice. We worked out the details, and she stated the furniture I was shipping would be scheduled for pick up within 2 - 4 week, which it was picked up in just over 2-weeks. It was delivered the following week to me. The furniture was completed wrapped and covered, so as to not damage it in shipping, which was very much appreciated. The delivery drivers were friendly and efficient. They made sure they placed the furniture where I needed it, made sure I was pleased with their service, and then were on their way. Not that I ever want to move again, but if I did, I would use TSI. Thank you for making this such an easy process.

Reviews

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4.1
Reviews 1,271
5 Stars
69%
4 Stars
10%
3 Stars
4%
2 Stars
4%
1 Star
13%

Danielle H.
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Thank you!
March 8, 2019

Thank you! I was a little nervous having my mother's treasures to be transported from Atlanta to Delaware, but everything worked perfectly, from packing up to delivering within a two week span, I couldn't be happier! Thank you!

Date of experience: March 8, 2019
Judy R.
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This is the second time I've used your services. The first time was an excellent experience. This time has been excellent so far. What I have been told has happened on time or earlier. I'm looking forward to another excellent experience when my items arrive at their final destination.

Date of experience: March 8, 2019
Benjamin B.
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Booking and coordination was convenient and timely. The movers on the delivery end could have been gentler with the pieces, but was pleased overall with the service, communication, and cost.

Date of experience: March 8, 2019
FJ H.
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In the process of selling our piano we had several inquiries requiring a shipping cost quote. I appreciated TSI's quick response in every case. The clearly communicated each step in the shipping process from pickup to delivery. The movers that arrived to pickup the piano were very professional, polite, and friendly. Their skill and detail attention packaging the piano erased any worries the Stienway would arrive safely and in good condition - which it did. If any of my friends or family need to move a large item, I will strongly recommend TSI is their first call.

Date of experience: March 8, 2019
Betsy O.
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I was very pleased with the customer service I received! We had a glitch in the middle, where the left hand didn't know what the right was doing, but Jake, in the customer service department was wonderful! He got right on it and arranged for the delivery just when I wanted it. I'm very pleased. The delivery guys were great too. Very reasonable price and the desk arrived in perfect condition.

Date of experience: March 8, 2019
Harold G.
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Please know TSI is a broker for shipping your items. They will contract out to one or more trucks/companies for delivery. I was very please to have all 3 Antiques delivered in great shape-no damage. However, they changed trucks at least twice.

Date of experience: March 7, 2019
Brent W.
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Quick and fast communiation and subsequent quote. Shipment pickup was w/in communicated delivery window. Product (King Mattress / Box Springs) were delivered timely with no issues.

Date of experience: March 7, 2019
Molly T.
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The staff was pleasant and VERY professional. Thank you so much for taking care of my precious family heirlooms.

Date of experience: March 7, 2019
Samuel K.
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March 7, 2019

Date of experience: March 7, 2019
Jackie Y.
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Everything went smoothly
March 7, 2019

Everything went smoothly. Picked up and delivered as expected. Not one problem.

Date of experience: March 7, 2019
Jeff T.
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We had a buffet shipped from Philadelphia to Virginia. It arrived perfectly. I was not there for the pickup, but was impressed by the deliverers. They were extremely careful not to mark the walls, which was not easy considering the size of the piece. I was especially impressed when they, noticing our hardwood floors, asked for felt bottoms for the legs. They put on the felt so the floor would not be scratched.

Date of experience: March 7, 2019
Sam U.
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Awesome White glove service
March 7, 2019

Awesome White glove service

Date of experience: March 7, 2019
Meg F.
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After making the reservation it took a month to pick up our order. And now it has taken 6 weeks to deliver the package. Very frustrated.

Date of experience: March 7, 2019
Susan K.
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I was very pleased with the care the movers took to remove the antique piano from the basement. It was a complicated move; the piano very heavy and the curve to the stairs small so it was an engineering feat to maneuver but the three men did it after several tries. They were beyond professional in their manner and in the care they took with the piano.

Date of experience: March 7, 2019
Kate I.
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Very professional and efficient and much faster from Northern California to Arizona than I expected.

Date of experience: March 7, 2019
Roy H.
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Everything went perfectly except for some miscommunication the evening of the delivery. I called a little before 6 pm to ask if they were still delivering the furniture that evening. The dispatcher checked on it and told me the truck broke down and we would have to reschedule. I was at work and my daughter was at my house. About that same time the delivery men called to say they were on their way. They arrived and delivered the furniture within a few minutes. I'm not sure what happened here, but I did get the furniture that evening.

Date of experience: March 7, 2019
Steve P.
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March 7, 2019

Date of experience: March 7, 2019
jeff X.
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TSI did a great job picking up an Armoire in Kansas and bringing it to California.
I received excellent customer service from Carol, and had a very smooth delivery process.

Date of experience: March 7, 2019
Joel D.
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March 7, 2019

Date of experience: March 7, 2019
Welsh T.
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All the staff were very helpful and friendly

Date of experience: March 7, 2019