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TSA Welding Supplies Reviews Summary
The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
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Smooth and flawless purchase of the machine. More accessories under one roof makes it very convenient.
I purchases a new MIG welding machine from TSA, online around 22h00 on 14 July 2020. The next morning I got an email confirmation of the order, followed by a tracking reference, and web link for the tracker. It was dispatched the same afternoon, and again, a tracking update. It was delivered by the courier, around 9 am on the 16th. Excellent service, and up to date feedback. For someone sceptical about online shopping, the service from TSA has done a lot to raise my confidence.
Order was ready same day after payment was made. Kept us informed every step of the way.
It is very gratifying when you have a problem and you get a very fast and satisfying response to the problem. This reaction sticks in your mind and results in further business.
Very user friendly website, easy checkout procedure and excellent tracking updates. One of the best online shopping experiences I have had in a very long time.
It would be 5 stars but I found my parcel outside my backdoor when I returned from the shop, just wondering if it was stolen what would have happened?
They were quick to respond to questions regarding products and delivery was made within a couple of days
Bought some products online, which was delivered promptly. The customer service via e-mail was excellent.
I am impressed, well done! Your service was quick and professional.
The perfect online buying experience, enhanced by the friendliness, awesome communication and expedited shipping by Stuart Coltman.
Thank you Stuart...
Item found on BorB at very good price. Placed order on Wednesday afternoon. Order promptly confirmed by BorB / TSA and dispatched. Week end intervened and package delivered early on Monday morning. Fortunately was at home to receive. Courier should have phoned to be sure I would be able to receive at that time.
Excellent, quick and professional service. Thank you.
The price was very reasonable and the product came as promised
Everything was just right, from the website to the shopping cart and payment procedures. Delivered the following day. No problems at all.
Nice service they deliver in time, what u see is what u pay and get
Hey TSA team thanks for another great experience. Fast delivery on quility welding supplies at great pices. Special thanks to Stuart on the special delivery note. Keep it up guy's
I was updated regularly and that helps a lot.
The portapack kit was in perfect condition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chris, I'm really sorry about that, I'll take it up with the courier as it's their responsibility to make sure the parcel is handed over properly.