TrustpilotReviews 1,117

I posted an honest review of my negative experience with a particular website and trustpilot pulled it over and over again. Each time it would take a couple weeks to resubmit it with the change and then they would immediately pull it again with another reason. After 3 months my review still hasn't been posted and I've rewritten almost the entire thing. It's interesting that their advertising is geared toward the businesses and not the reviewers. It's not hard to see who they are getting paid from.

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I have had past dealings with 2 companies who are now well known to be fraudulent traders. One is Kayafx and the other Cryptopremier.
I decided to do a review on Trustpilot.com so as to warn future would-be investors but this got returned as an unsubstantiated review and the would not publish it. I have heaps of evidence and offered to show it to them but I never got a reply at all. I believe that they work in conjunction with some fraudsters to try to make them legitimate.

Fortunately sitejabber seems to be honest and trustworthy.

I used Trustpilot to get information on a company. The reviews seemed great and I finally decided to use their services. Turned out their services were terrible and so I wrote my own review on Trustpilot. The first one got flagged and disappeared because the company themselves deemed it to use defamatory terms. So I rewrote another review trying to not do the same mistake and more soberly recounted my experience, just so the TrustpilotCompliance Team would then remove it because as they said: "we've been unable to verify the authenticity of it". But no one asked me before to verify the authenticity of my review. Also, I wrote almost a 2 page long, very detailed review of my experience, so this to me seems very strange as to why my review seemed disingenuous to them.

I used trust pilot to write a review on CENTRE OF EXCELLENCE and wanted to bring the truth about a company i was dealing with online which were dishonest about the qualifications one obtains through their courses and when i went to put the review on their site with the proof from another site, stating what i was trying to say, they marked my review as not sticking to their guide lines, also they are very biased and seem to back up the companies that pay their subscriptions in order to list their log on their page, claiming they have 5 star trust pilot ratings, Trust pilot reviews in my opinion are very one side, and cannot be trusted. Very poor unprofessional conduct. I emailed them asking why my isp had been banned from giving reviews and they played the i cant find your email or account game and that they did not know what i was talking about, but funny how my isp all of the sudden was then unblocked and i could get through, only to find they had marked my review as going against their standards, It seems trust pilot do not want members to know the truth about the dodgy companies they support. Absolutely disgusting"

I have made many verified purchases and each company invited me to leave a Trustpilot review so I do. The good positive reviews get left online but every since negative review gets removed and trust pilot compliance ignore your emails

I've attached proof of my most recent purchase, a email that confirms I left a review and minutes later one that confirms my review was removed

I've purchased stuff from companies that get outstanding Trustpilot reviews and then have issues with quality of the products and poor customer service, you leave a review and it gets removed l. It's not independent or impartial because any reviews that paint a company in a negative light get removed

It shouldn't be called trust pilot because they can't be trusted and what are they are doing is against advertising standards and are misrepresenting their service.

Deleted most of my reviews, no matter how many stars you`ll choose, most of your reviews will be deleted. After that, they sending a mail, which says "Reply to us, if it`s some kind of misunderstanding " and never reply to you.
This guy`s is the worst!

Websites that are politically motivated censorship machines abuse Trustpilot by reporting every review and reported reviews stay hidden because Trustpilot never reviews them.

UPDATE: They also force you to remove statements you have proof are true, and keeping asking for "proof of your dealings" when you already have. The irony here is a comment plugin for a website like spot doesn't even really offer the proof they ask for lol.

I have seen talk around forums of them doing this for scammers too - refuse to accept proof. ANY proof of ANY kind.

Also apparently they actually do review posts, but it takes 2+ weeks and 3+ back and forth messages, the replies look rather automated like they are done by an AI rather than a real human because of how inattentive they are to what was actually written.