TrustpilotReviews 1,117

Used them in the past leaving positive and negative reviews. Haven't used them in over a year. A week ago I left a negative review on a company I wasn't happy with there service from experience. Went up with no problems. A week later they are looking to remove the review if I don't provide evidence. I asked if they review the positive for evidence or is it just the negatives.
Judging by experience I can only assume they remove negative feedback for companies so no longer providing a accurate profile of a company. I no longer trust pilot and have decided against providing information to themselves. Even though my review was genuine if they don't verify the positives and only question the negatives and remove negative comments then no wonder so many big companies are 4* plus rather then below this due to impartiality practice. Good bye trustpilot.

I lost $270 to www.paytiz.com
I submitted a negative review to paytiz. There were nearly 700+ negative reviews. In few days, all negative reviews were deleted from this scammer. I have all proofs

Ordered on 19th November have not received the item Have emailed several times but have only been contacted about a different item which I did receive.It is possible that it has been dispatched but the carrier has not delivered to store I would like a refund ItemNo isRYKK6FEI 46KU K

More often than not, bad customer experiences written about companies are removed from trustpilot.com.
They do not ask for information, or evidence, they simply remove a lot of reviews that aren't positive experiences from customers. Can Trustpilot be having agreements with companies as to only keep good ones if they get some form of benefits from it? Whatever it is, trustpilot is not a reliable source of positive feedback.

They delete genuine reviews, even those that have support tickets documented, while allegedly leaving all the paid troll and even duplicate reviews on there, thus skewing the real picture on each company. I highly suspect now after they deleted my review (leaving my other reviews intact) on a specific company, that the company is allegedly paying TrustPilot to remove honest reviews on request. I wrote a genuine review of that company and provided my real name and a support ticket number and the company has identified me and wrote back to me, but TrustPilot keeps on deleting my honest and genuine review of that company no matter how perfect my review is. Don't waste your time leaving your reviews on that danish site called TrustPilot. It's not worth your time.

Trustpilot using our name on their website even it's a trademark and not allowed to use. On the other side we got so many 1 star fake reviews but 98% of positive reviews are marked as scam and not published. Trustpilot is on of the biggest scam companies out there. They even don't follow the data protection law.

I was recently invited by 3 merchants to review them on TrustPilot. I did so honestly. One was First Direct Bank, another Hermes and the final one was Homebase. My First Direct review I noticed was very similar to others in that a lot of long term customers like me had the same opinion. Customer service was dreadful. First Direct even replied saying they were sorry. However, about a month later I get an email from Trust Pilot to say their software had removed my reviews because they couldn't verify they were genuine and if this was a mistake I just needed to reply to the email. So I did, even sending a screenshot to prove I was a First Direct customer. Next response I get is to ask me to prove a genuine purchase by attaching a receipt or proof of transaction - for a BANK? And bear in mind the opportunity to review came from the merchant themselves each time via a link! I am truly appalled and now refuse to review anything except TrustPilot itself. I no longer trust this review site. Interestingly the only reviews their so called software challenged are negative i. E less than 3 stars. Interesting that. No positive reviews have been challenged. I smell a big fat corporate greedy rat!

I went to TrustPilot to review dating sites. I had some bad experiences with pay per letter sites. I had information on women who worked at these sites and were paid by agencies to be there. I wanted to warn other men before they spent thousands of dollars without getting any contact with women who actually wanted to date them. And after losing so much money, they would never get any refund or adequate response from customer service. I reviewed a couple of sites. At TrustPilot, you can't even post the evidence proving your claims. You can only write about your experiences. Of course, the scam sites challenged my experiences. And trustpilot on the say so of scammers and liars alone, removed my reviews. I have documentation on what I purchased. I have documentation on my discussions with technical support. They don't care. So if you are looking to use an online site to review services, that is the last place to look. They even removed the positive reviews of the sites that were honest.

That isn't just backwards, that is actively trying to get your clients scammed or hurt.

I wrote a negative review of a company that ripped me off on TrustPilot regarding a crypto mining computer they took my money for but never delivered. Basically, I paid in Bitcoin, but they refunded the Eurovalue of the purchase price instead of returning the bitcoin as they stated they would on their company website.

The company disputed the negative review on Trustpilot and said they had never heard of me before... so Trustpilot took it down and said I had to prove my claims were true. So I sent them all the evidence I had that clearly showed the facts. Trustpilot accepted my facts and reinstated the review, but they also left the company comment up stating that they had no record of me as a customer which is a blatant lie. I called them out and said I'd proved my statement and provided evidence which they accepted, so they should take down the lie that they had no record of me... but Trustpilot refused to do so. Seems to take the trust out of Trustpilot.

I wrote a negative review on trustpilot for redbubble several months ago do to a product damaged during shipping for inefficient packaging. After I submitted it, I received an email, a day or so later, stating the review was being challenged by redbubble and that they needed proof. I sent them a photo of the damaged product and packaging, however I never heard back from them and my review never got posted. They clearly have a deal with businesses which I can't fault them for, I'm sure it makes them more money than the consumers accessing their site for reviews. Just don't rely on most review sites to give you an honest rating, check social media pages and if a company you're unsure of has disabled all comments, don't waste your time with it.

They removed my genuine negative review about player up.com. I provided them all the proof that player up scammed and blackmailed me. But they decided to remove my review without even letting me know. Their support seems useless to me. Any company can flag and report to trustpilot about negative review and they just remove those reviews right away.

Thats right I went to trustpoilet wrote a indepth review of just how cryptomakers. Comuk scammed me so other would not get taken and they say thier software removed it trustpoilet is worthless

I used them when doing research about an investing company and they had 5 stars all across. After I lost money and left a real review, it was taken down almost instantly without any explanation. They should change their name and take the word "trust" out of their title!

By this I mean if an online company appears on Trust Pilot with a high rating then you can 1. Ignore it (recommended) or 2. Take it the opposite way, that a good review ON TRUST PILOT means a scam. TP (toilet paper?) has taken the money to lie lie lie. You cant take the pie out of pilot.

I recently alerted Trustpilot's Content Integrity to a company entry which was getting reviews meant for another company because of similarity of names. They were unwilling or unable to put a warning on the page in question which is what was needed and have now refused to engage with me. I did not ask for the page or any reviews to be taken down though their replies suggested I was trying to do that. I am unconnected with either of the companies but feel that one company was getting bad reviews which were obviously meant for another company By refusing to at least put a warning marker on the page of the company that is being wronged I feel they have allowed their integrity to be damaged.

A one star is not even worth giving, unfortunately one must be clicked in order to leave a review. I just read an email from trustpilot informing me that my reciews have been removed as a result of unusual activity and unauthenticity! I left two reviews regarding two separate interaction I had with this company toptiertraders.com. Both occasions were very pleasant experiences and the agents at toptiertrader.com were very much efficient and professional. They are a new company and is therefore striving for excellence in customer service which of course I was met with no less. Trustpilot had the audacity to remove my reviews because according to them their 'software' along with uninformed human interphase detected unusual activity! What could be unusual about stating that that my experience was unprecedented and these agents deserve the 5 starts? Isn't that my experience and my opinion? Trustpilot is a waste of time and load of crap. I'll also reporting what they did to toptiertraders and recommended they use another platform to receive their reviews because trustpilot is sabotaging their reputation by removing the review they receive.

Amazon is not a good company anymore. Don't get Prime unless you do a lot of buying from them and be very careful what you click on. My honest negative review of Amazon on trustpilot was removed. UPDATE: My mistake it was listed but I couldn't find it. My review of Amazon still stands though. But shopping at Amazon I'm through. They wouldn't allow me to remove my Visa card. You have to close the account first and it's not easy to do. Very complicated. They sent me an unwanted Amazon store credit card of $600.00 to be used only on Amazon without my permission. I shredded it. My Visa card was instantly locked online by me and I got a new card with a different number. All done. All I had left to do was delete their app.

I was constantly harassed for information to validate my bad review of a company. Such as Web browser history to prove I'd visited their website when I claimed to have done. Eventually they just pulled it. Foul play.