TrustpilotReviews 1,116

How are you going to have a page that is for reviews and opinions on other businesses and then shut it down because people do not like the business and want to say so in a review? Trustpilot is as bad as gofundme is and they should go bankrupt and move to communist China!

Trust Pilot shut down the ability to leave reviews for GoFundMe because of all the bad reviews for the site that were coming in. Just another business attempting to suppress free speech.

Limiting reviews of people who want to fight corruption and censorship related to the GoFundMe page and trucker convoy. Will never support again.

I bought a product through a company from India off Trustpilot. I wasn't given what I purchased, so left an unfavorable review. The company, Digitalkeybox.com, didn't provide exactly what they were selling, and when getting the review, wanted my full name and phone number. I refused to respond. Trustpilot started harassing me with repeated emails saying the company wanted to verify I was legitimate or they would remove the post. I have proof of purchase and now will review Trustpilot everyplace. They are working a scam with the other company and stay away from both. I tried to add a photo as proof on this site, but the add media button isn't working.

By Turing off reviews, trustpilot has shown itself they cannot be trusted for honest reviews. Seems they will pick and choose what gets posted, and if they can limit bad exposure for a companies bad decisions, then it shows they're biased, and paid by that company to skew the results. Their credibility has been shattered.

How slimy can you get?! Deleting negative reviews of GoFundMe - ok, so we are now going to bring down TrustPilot.

If anything, reviews on Trustpilot can not be trusted because of their content policies. This is my experience:

They removed my reviews using the argument that they weren't genuine. They obviously were, though maybe the problem was that my reviews have been literate as opposed to usual TP reviews that look like: "THIS THE WORST SERVICE SCREW THOSE SCAGS"

So they're allowing obviously fake revenge reviews against audited genuine businesses, as well as spam and scam reviews. I tried communicating with their support, however the proof they asked for was simply unattainable. They ignored my comments and suggestions, they ignored fake reviews being flagged on their site. Ultimately I decided TP was not worthy of my effort.

Once or twice trustpilot removed my bad reviews for some companies.
Even though all the reviews follow their „guidelines"

I didn't even know we had reviews on Trustpilot for https://www.assuaged.com, but apparently, they were all deleted. This company has tried to get us as customers for over 4 years but we DON'T BUY REVIEWS. Any reviews left about a business should be authentic and REAL, and all our reviews on Glassdoor ARE. I hope #TrustPilot goes out of business for such poor ethics allowing customers to pay for reviews that are FAKE.

I used to think Trustpilot could be trusted until I found out how it works. Big businesses spend hours reporting bad reviews and claim that they are not authentic or that they are from their competitors.

Trustpilot staff then quickly remove the flagged reviews and send an email (in many cases weeks later) to the reviewer asking for "proof" of authenticity. Often times the reviewer won't be even bothered to disclose their personal details, transaction details, e-mail details, etc. so the review won't go back up online.

It would make sense to ask for proof of authenticity before removing the review. But hey... here's the kitcker - big businesses pay to Trustpilot to buy subscriptions! So, Trustpilot is naturally biased and will favour the business. If a business gets too many bad reviews, they can no longer use Trust Pilot as an echo chamber to advertise. Should that happen, Trust Pilot would then lose the subscriber's money!

I thought this was a transparent and unbiased review site, but it's far from it. It is also often used by big businesses for advertising, and I've seen it many times how poorly run businesses have nearly perfect Trust Pilot scores.

There is also an option to "invite" someone to write a review. Of course, no business will invite an unhappy customer to leave a review, correct?

So, what is even the point of Trust Pilot if not false advertising? Also, why Trust Pilot doesn't check the positive review authenticity? You can, as a business yourself, write great reviews about yourself with different e-mail addresses. It's such a circus of a website, yet a lot of people believe it.

Danish pigs, taking down reviews of major platforms, such as eBay on request. PIGS. PIGS. PIGS. PIGS. PIGS, PIGS.

Turned in a review of my experience with Xotic PC and they're requesting actual documentation of my purchase or they won't keep my review up. I'm going to turn it in but the practice is frustrating and it's just a way for Xotic to make me jump through hoops to prove my experience was bad

I learned they do not care for customers only the business who pays them to manipulate reviews. I reviewed reliable Medicare badly and believe me they deserve less than 1 star. I had positive reviews for other company's so I'm not a negative person. I seen a lot of negative reviews about reliable Medicare and posted my opinion as well. In a matter of hours the negative reviews managed to disappear. An email came from trust Pilot stating reliable Medicare flagged my review. No proof or rationale just sides with a whiny company like reliable Medicare. Trustpilot should be ashamed of how they discriminate without looking at facts from all sources. Shameful!

If you leave a bad review about a company on their site be wary, the company can dox you. Trustpilot will take months to even get back to you before saying that there was no breach of their policy.

Numerous times this website has removed verified reviews in the service of large companies requests. What is the purpose of a review website that washes bad behavior. Do not look there for accurate reviews. You have to scroll down the google pages as they have paid for multiple websites that clog the first search page. PATHETIC

I wrote a negative review about a company that scammed me. Trust Pilot waited over a year later, to email me, informing me that my review was deleted due to lack of proof of my transaction. They requested proof of order ID, I emailed them back with original emails, including receipts, order numbers, conversations etc. They responded to all four of my emails, with an automated message, telling me to contact the help center, if I'd like to get in touch. I contacted the center, then they emailed me claiming they hadn't received any of the my emails. Then they gave me a three day deadline to provide screenshots. Why would you deleted my review prior to getting proof? Why would you wait an entire year, when most people don't keep records that long? Why give me a deadline, and make it so difficult to send proof. It doesn't seem like they want my review up. Very dishonest.

Wrote a review about knifeworks.com took it down because apparently, my being honest about a company's inability to fulfill promise to their customers, is "illegal". Just more commie liberals who refuse any kind of talk when regarding a topic/business/belief/or values they themselves refuse to acknowledge. Woke culture is a joke, and it's proved by trustpilot disabling comments about THEY THEMSELVES. Funny.

Used them in the past leaving positive and negative reviews. Haven't used them in over a year. A week ago I left a negative review on a company I wasn't happy with there service from experience. Went up with no problems. A week later they are looking to remove the review if I don't provide evidence. I asked if they review the positive for evidence or is it just the negatives.
Judging by experience I can only assume they remove negative feedback for companies so no longer providing a accurate profile of a company. I no longer trust pilot and have decided against providing information to themselves. Even though my review was genuine if they don't verify the positives and only question the negatives and remove negative comments then no wonder so many big companies are 4* plus rather then below this due to impartiality practice. Good bye trustpilot.