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Tripadvisor Reviews Summary
The company maintains a mixed reputation, with some customers praising its user-friendly platform and the wealth of travel insights it provides, which enhance trip planning. However, significant concerns arise regarding customer service, particularly in handling booking issues and refund requests, leading to frustration among users. Complaints about outdated accommodations and perceived bias in review moderation further detract from the overall experience. The sentiment reflects a growing dissatisfaction with responsiveness and transparency, suggesting a need for improved communication and support to enhance customer trust and satisfaction.
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I love trip advisor - people around the world contribute to its success, and it's always great to hear stories and suggestions from fellow travellers. I find most of the reviews to be genuine, and TripAdvisor has much of the world mapped out. There are lots of other websites out there that talk about a hotel or restaurant's quality - but I always cross check it with TripAdvisor. Good job to the guys who created it.
This is a great service for traveler. I always watch a photo and read reviews about places where we going to
Great travel forums. Have a question about travel? You can get answers from the travel experts, other travelers just like you. Whether it's about hotel's, flying, trains, what to do in a city, you will get answers by locals. Tons of different forums with tons of answers to your travel questions. Want information about hotels? You can read reviews of past guests who have stayed in the hotel you may be thinking about. A great resource web site for those that want to travel.
TripAdvisor is just one of the best sites around as I write reviews on this site as I do with SiteJabber. When I travel around and I write reviews as to where I have been and all things associated with the trip. You will find this site just as important as you do Sitejabber. Many times before I go out to eat I check out what tripadvisor has to say and go from there. Check it out you will find a lot of info that's worth reading. Bye bye for now.
Get the real deal on vacation destinations and hotels before you book. And regret after you have paid your money. Real reviews by real users. We love TripAdvisor.
Just back from Thailand. We used Tripadvisor for accommodation, restaurants, transport, places to go and things to do. It didn't let us down.
Check out Trip Adviser when your thinking of jetting of to sunny beaches and see what people are saying about there hotel stay, location and holiday experience. Try to read between the lines and make your own mind up if its right for you. Very helpful!
Use it whenever I plan a trip to cut don on unpleasant experiences.
I don't understand why some Tripadvisor staff/employees/agents/whomever feel that I am not a customer they should treat well. Rude and curt service in helping me with a problem I see on their website.
I write reviews for Trip Advisor and I know people who do the same. I find it provides the most useful reviews from people who are like me.
Couldn't do without this site. It's the go to one to find out what you want to know about every facet of a property. Of course some opinions you have to take with a grain of salt but on a whole you can get a real feel for the good and bad for any location. Love it, love it, love it!
This is where I do all my homework, research and get all my history lessons from. I wouldn't recommend going anywhere without visiting this site. The stories are detailed and very inspiring. I Love Trip Advisor!
I have been using the TripAdvisor website since it has been out, and it has quickly gained full of resources by millions of users. The best part is, it is reviewed by real people who have actually visited the sites and hotels thus providing the best suggestions one can find. A brilliant idea that deserves a big applause.
When i need advise for anything about traveling, Trip Advisor is the website i go to. Somehow, it gives me the idea or imagination of the "place". I also get alerts for cheap flights which is absolutely helpful for me. It helps me give my family a convenient trip or holiday which is very important to me.
TripAdvisor.com is a travel website that assists users in gathering travel information, posting reviews and opinions of travel-related content, and engaging in interactive travel forums. I've used TripAdvisor for years to find user reviews of hotels, restaurants, and tourist attractions (such as museums, zoos, parks, nightlife, sports, etc.).
My experience is that TripAdvisor provides very useful information, and has steered toward terrific sites and opportunities, and away from real losers. I've submitted the most honest and helpful reviews I could, especially featuring places we've really enjoyed in our home town and away. But I'm sure some reviewers are on a vendetta, or have competing businesses (this is the web!), so read reviews carefully and in context.
After having great satisfaction with other areas of Tripadvisor I attempted to use the vacation rental area for an upcoming trip.
After making 4 attempts at rentals and not hearing back from any of the owners I chose to use VRBO and got a booking within the hour. Tripadvisor needs t hold the owners who list with them accountable. Inquiries should be answered and booking made, otherwise the owners should be dropped from the database. Period
This is the 1st place I go to check out hotel reviews.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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