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Tripadvisor Reviews Summary
The company maintains a mixed reputation, with some customers praising its user-friendly platform and the wealth of travel insights it provides, which enhance trip planning. However, significant concerns arise regarding customer service, particularly in handling booking issues and refund requests, leading to frustration among users. Complaints about outdated accommodations and perceived bias in review moderation further detract from the overall experience. The sentiment reflects a growing dissatisfaction with responsiveness and transparency, suggesting a need for improved communication and support to enhance customer trust and satisfaction.
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Wonderful places! You really make people eager to travel! Go on!
Over the weekend we did some traveling and found a few places which we needed to write a review about. One in particular was the Comfort Inn North east, Maryland. Having been at tripadvisor for several months and acquiring a positive status. I created these reviews only to have then remain in "pending approval" I then get an email saying that these reviews have been decline on the grounds that they violate their terms of services. Mind you 1 reviews was positive, while the other two were leaning towards the negative side. I've since contacted tripadvisor and informed them that their site is biased and prejudice to any and all reviews and those who create the reviews. In essence I had to locate a review site just so I could post a negative review about another site. I think posting any reviews is a bit pointless. Who actually believe these reviews anyway. Oxymoron in my opinion. Never the less the issue still remains, TripAdvisor and many other sites hire people like you and I to write only good reviews just to make a company look good and did you know that those companies you review actually read what was said, and if they don't like what you've said they can have you banned and or have the review removed and what about the legalities of writing a review. While on Yelp, I was threatened more than 3 times because of a review thus I was forced to edit or remove any reviews which didn't appeal to those companies I gave negative reviews towards. So do you believe this is a bad or good review of a site that doesn't allow members to right to create and speak their minds about products or services?. In other words. How does one get the word out that something is wrong when one can't contact the company with a complaint?..
User-friendly interface, very simple but at the same time very useful. I always use it for booking hotels and flights.
They love to jump you ahead to where they think you should be on their site. Keep having to go back where I want to be
Used this company many times, never been disaponted, gave them 4 stars because 5 stars would mean perfect and no one is perfect.
I use Travel Advisor for information pertaining to vacation travel, but the site is also very helpful on information for your local living area. I search for open restaurants on Sunday and holidays. It's great NOT being redirected to other sites to have my questions answered.
-good website
-always look at CUSTOMER REVIEWS to guarantee yourself a good hotel room, this is the most important thing
-look at the TRAVELER PHOTOS, these will give you the most realistic idea of the hotel
I love travelling and plan the trip myself every time. TripAdvisor always helps me to find out the best places to visit and to treat myself. Quite informative and up-to-date. Great website
My best travel app and i love using it for checking travel information before my travel schedule and they have always updated information what is happening and weather update and cheapest place to stay best place for lunch dinner party and what not. Love using trip advisor
Great honest information
Very helpful when you want to do your own research.
When i plan my travelling, i always check tripadvisor to get ideas about attractions and restaurants. Really helpful
Trip Advisor is a good resource for travel information, but it has become too greedy trying to sell, The pop ups and spam are too much. One should to be able to ressearch for trips with out one's mail box getting filled with spam.
I like the traveling advises TripAdvisor.com offers.
I always look at TripAdvisor whenever I'm researching a hotel. The reviews are great and I'm a contributor too
Checked Tripadvisor many times and found that the reviews in the site are really genuine and the destinations are totally breathtaking.
Ok its a while back but I`ve been there 4 times and this site has been spot on with the hotel reviews. Every year I add my comments to the site on a regular basis and have had over 25,000 people read my write ups!
I have used Trip Advisor to determine quality of hotels, things to do areas and be part of a sharing community
I LOVE Trip Advisor.
If u want to know anything about almost any place in the world, Trip Advisor is the place to go.
You can go to individual country forums, type in a question & get an answer
You can also use their search option to see if the question has already been asked & read the reviews. As a solo female traveler, i find it an extremely useful tool.
Hotels, restaurants, tours... you're bound to find an answer.
Give it a go, you won't be disappointed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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