TRIANGLReviews 169

I respected the guides given by Triangl, and it was not at all that especially for the chest. It's tiny. Not suitable only for women who have no breasts. I had to pay $100 in customs tax, I did not expect such an expensive tax. In fact it is send from China and manufactures there. (not at all in Australia). I asked to make a return for once they sent me an XL (knowing that I wear S) and it's still too small. In short, bad brand.
They disappointed me in every way

Purchase the Maia Violet sparkle bikini. The stitching around the clasp has come loose and is about to break. Very poor quality, worn approx 5 times. Triangl would not replace it as it had gone over the 30 day limit; no flexibility. It should last longer than this. The reviews on their website are only 4-5/5 stars and they don't publish the low rated ones. Would not recommend

Best bikini I have ever had in my life! It fits so perfectly. The material feels so soft. Andddd it's so cute!

When I ordered it came in a few days later than it had said but the quality is amazing i wear this swimsuit so much and it fits amazing! I am so excited to buy more because I know I won't be disappointed.

Good bikinis considering each is $45-$50 for each in a set which is better than most insta shops, etc, although i did hear they fade a ton so not sure. However, terrible customer service, exchanges and returns. Such a shame

This website has the cutest suits. Great for summer. I probably have 10 and almost every single one of them broke I emailed them and they were kind enough to send me a new bottoms. Three of my other ones broke I couldn't get a refun. One of my red swimsuits I just put it on the Clasp broke and I didn't get a refund. I'm done ordering from them website super cute swimsuits though NOT GOOD QUALITY IDK WHY EVERYONE IS SAYING THAT

I have over 10 sets of Triangle bikinis. The colors, prints, and fabrics are SO unique. HOWEVER,
One of my bikinis that I have worn THREE times, has completely come apart. Once I politely emailed customer service, I was told they couldn't not give me a replacement as it is not a defective issue, but that I "mishandled" my swimwear. How is wearing the bikini THREE times for tanning by the pool, misuse?

I truly loved triangl. Truly. I always looked forward to new releases, willing to spend the extra for shipping and duty charges. I even visited the Bondi store location two times when I visited Sydney.

Never purchasing again. Come to think of it, there are SO many other amazing and BETTER Australian swimwear brands! Can't wait to spend a lot of money on those companies instead!

Beware! This company has a 14 day return policy, no exceptions which is ridiculous for a bathing suit that costs $80! I ordered this early to ensure it arrived on time for my daughter's birthday (with supply chain issues, one has to!) but realized when she opened her gift that they sent cheeky bottoms instead of the regular fit ones I order. It was day 17 since the package arrived and they refused to return or exchange the bathing suit. I plan to contact the BBB as this seems super sketchy! Awful business model, awful!

I ordered a swimsuit for my granddaughter for Christmas in November. She loved it but after trying it on in January, the bottoms were too small. I admit that I didn't read the return policy. However since it was a Christmas gift, the return couldn't have been met anyway. They still will not allow an exchange. Sure wish I had not ordered from this company!

I ordered an item for my girlfriend based on certain sizing. When the item arrived, and she tried it on, the top was way too small despite the sizing recommendations on the website matching to her measures so to me, that is misleading and needs correcting on the website. Was too late to return since I didn't give to her until her birthday so that is a mistake on my part, however, I tried to see if I could get the top separately in a different size on the website but can only purchase in bundles, which is ridiculous. Goods way over priced as well for what you get, never shopping here again.

Bought a bikini set and unfortunately the top was way too small for me so I got in contact to organize a return. They did accept it and provided me with all the details to send it back. I had to pay for shipping and sent it back to their address with my return number, order number, item, everything required! It arrived at their address over a month ago now and I have not been sent the bigger size. I got in contact with them asking where it was as they would've received it weeks ago, and they replied saying that they can't be 100% it's my order and they weren't notified it was being sent back with a tracking. I provided receipts etc and they said they can't do anything about it. Absolutely disgusting a brand stealing items and money from their customers. Will never be buying from this disgusting thieving brand again.

Their products are shipped from China and are absolutely awful quality. The sizes are ridiculous I am a size 8 in tops and somehow I'm an extra large the biggest size They have. Asked them what size I've been there recommended a small so I bought a medium to be safe does not fit at all, and the returns policy is absolutely disgusting it cost $30 and also they have a 14 day period. Summer service just lie and and not helpful and is so fake and rude do not shop here it's not worth it

The 14 days time frame is ridiculous - AND, they have so many delays in their response time that THEY can't even get back to you in time for you to make a return.
What a joke - why would anyone purchase a product online with such a terrible return policy and such horrible customer service? It doesn't make any sense - there are so many swimsuit sites out there that have adapted to what customers really want - which is an easy, stress free online shopping experience. I will never purchase another triangl bikini

The website doesn't allow anyone to leave bad reviews - terrible quality, broke after first use and extremely cheap fabric. $50 duties and taxes tacked on upon import so I ended up paying over $200 for a cheap pair of bikini bottoms. NIGHTMARE return policy, don't recover most costs. Do not buy from this company.

For $100 PLUS shipping, the quality of this swimsuit & customer service are a joke. I bought it at the end of summer so it was a few months before I could try it on. The FIRST time I wore it, the cheap plastic clasp at the back broke in two. Literally not even one wear out of this top. Messaged customer service to see if they had replacement clasps - not even a replacement suit - and they firmly denied any help as their very narrow return period had passed. SAVE YOUR MONEY AND DO NOT SUPPORT THESE CHEAP BUSINESSES! From the photos and complaints here, I am not the only one who was ripped off by their flimsy quality. The material is not even worth $20 at a Target. The bikini is going straight in the trash.

I purchased a bikini from their site following their size guide. The bottoms were too big, I had already worn the top and taken the tags off as they fit. I lodged a return request, the only option was to exchange the bottoms for the exact same garment in the size down as I had already worn the top (they don't do partial refunds, nor can garments be exchanged for alternative garments unless you're exchanging a full set).

The size I was after was out of stock and no date was given for when it would be restocked nor was I given an estimated date. As a customer, I did not feel comfortable returning my garment without a clear restock date or resolution to the issue. I never heard back from Triangl, I followed up after 3 months and was told I was "outside of the returns timeframe of 14 days and nothing could be done."

It's now been nine months, the set I ordered has never been restocked since nor has anyone reached out to give me an alternative solution. I have reached out to Triangl again. I still have the garment with the tags on, hygienic sticker on, garment product bag and the original parcel it was shipped to me in and they still won't accept the return. They can't provide a refund, and they can't exchange the garment because the collection doesn't exist anymore. The company has failed to fulfil their returns policy and has breached the Australian consumer laws.

I have contacted and reported Triangl to the ACCC (Australian Completion & Consumer Commission) for this matter to be resolved at a higher level.

I admit it, I fell for the good marketing, those lovely colors that looked stunning on those suuuuuper skinny pretty models, etc.

First horror, the sizing! Their sizing chart is completely wrong, unless you like your clothes to be so tight that they restrict your airflow. I know how to measure myself very well, and ordered 8 pcs of swimsuits in the first shot to try on and return what I didn't like. Besides the fact that I paid 250USD in customs for that, not a single piece fit even remotely. I weigh 56kg, at a height of 163cm, average built... but not even Medium would fit me (as per the chart I would have been a size small). So I had to return all 8 of them and requested 3 new styles in bigger sizes.

4 weeks later the new shipment came, again I was not 100% happy with the new sizing (seems I need XXL for my gigantic body!) but after paying customs duty again I was ready to surrender to the fight and just try wearing them.
I started wearing the white terry cloth suit first. After a visit to the pool, I hand-washed it in the sink, and hung it to dry. It had turned a completely greyish shade, and the fluffiness of the terrycloth was completely gone, it had turned into a scruffy old towel from my grandma's.
The worst part was a bright pink suit with yellow polka dots. I took it on a holiday to the Maldives, a 4 day trip. Admittedly, this one was the most comfortable one, so I really wore it 4 days to the pool and ocean. When I got back and hand-washed it. While trying to put it back into its bag, I noticed it did not have the same color shade as the bag (made from the same material) anymore. The color vibrancy had totally vanished. What the heck... wasn't the material supposed to withstand sun exposure and getting wet?!

But the worst of all is the customer service! If it was permissible, I would copy-past the reply of theirs here for proof. In essence, I got a "upsi, we put effort into our products, bye" reply from their customer service.
Ladies, spend your money elsewhere, where you get something in return for your $ and where you are treated nice!

Bought several bikinis to try on and return- didn't realize I would have to pay $15 to return to company... for a $180 swimsuit with $20 shipping, you would think returns would be free. Arrived on time but ran SUPER small-something that wasn't disclosed on their website. Also, the quality of the bikinis are not what they should be... SUPER low cut (and I have small boobs), ZERO padding (you can literally see nipple), and the fabric does not look that great. Will be surprised if it holds up.

Then, after waiting over two weeks and not hearing from them after I returned the extra bikinis immediately, I reached out looking for an update on my return. They FINALLY started return process... but only after I had to chat with agent and email a bunch of customer service people. Had to provide all the information-they should have already had it in their system. Took me hours to find everything and explain what was wrong-told me I returned wrong bikinis (I didn't) and then they corrected their mistake. The whole process was so drawn out and such a hassle. I will never order from them again and will tell my friends the same-great way to waste $35 on shipping and get a horrible quality bikini. Still don't have my money back (almost $300).