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I am very happy the person I chatted with was very polite and helpful with me picking out the right tree 5 star for sure
Delivered in North Carolina. Taller than described and very securely packed. The couple was very pleased with gift.
Wonderful! Love the selection! The products were shipped and received in good condition.
We received our tree in great condition, and so far it is growing well. My husband and I are very excited and looking forward to seeing the first blooming this summer. Customer service was excellent Thank you!
Awesome company that stands by their products! I bought 6 Leyland Cyprus last fall, planted properly and over the winter, all 6 died. I was very sad. I called them in March because they warranty for 1 year. April 4th shipped, April 6th delivered and I am completely satisfied. Only cost to me was for another warranty (which I am glad). They gave me ZERO issue with replacing. Sent one picture, done. Will always do business with them.
Second time trees have died.
Return policy is tricky with only partial replacement option. Somewhat misleading.
I was looking for a specific tree and Fastgrowingtrees.com had it at a less expensive rate than my local nursery even with shipping. Tree arrived smaller and not as mature as I expected however it arrived quickly, well packed, healthy and without any damage.
Love these, fit nicely into my landscape, thank you for prompt shipment
Sent a birthday present to my mother and everything got there and in great shape
Tall, healthy tree arrived quickly. Was neatly packed and easily inserted into pot.
Ordered as by picture of blooming hydrangea in round pot with a white candle and cutout hinged Love sign as a gift sent to my sister who lives hydrangeas.
She received my bill, a square pot of bare wooden sticks — no candle, no cutout, no blooms to say what color plant it is suppose to or will be.
We apologize. Hydrangeas naturally go dormant this time of year but it sounds like it's going to be pushing out new growth very soon!
They're already budding! :) The trees arrived perfectly healthy. Thank you!
The condo avacado tree I ordered came a little stressed which is understandable however is growing nicely. Very happy with the purchase
I haven't received anything or a shipping confirmation and it's been over a month. I also didn't receive a refund when asked.
We have reached out privately to help with this. We apologize for the inconvenience!
Yes, very easy to use the website and paying for them was very easy.
I can't wait to see this chocolate mimosa
Once it starts growing in the next few weeks
I'm very excited
Quick delivery, beautiful/healthy tree, wrapped and contained protectively.
I never ordered anything from this company, but now I will be ordering alot- great products sent in a box that kept the tree perfect -- thank you
2 trees died in frost. Sent replacements asap. This transaction took less than 5 minutes. They really want to keep your business. I've spent thousands of dollars in just a few months landscaping everything at my home and pool areas.
Spoke to the male arborist. He insisted the fuzzy kiwi I had ordered was two trees that grow 35 fees tall. They were to be separated and planted in two 4' holes that are 20 feet apart. Upon arrival the plants were obviously intertwined. Called and spoke to a female arborist who said this is a vine and both plants are to be planted together.
We're so sorry to hear about your experience! We're taking a look into this!
We are so sorry to hear about your experience. Our 1 year warranty covers the cost of what you paid for the plant only but we are always running free shipping promotions! Again, we do apologize for the inconvenience.