Trees.com

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Trees.com
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North Carolina
1 review
0 helpful votes
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Green Giant Arborvitae
March 15, 2022

Very quick and easy to place order. Plants arrived well packed.

Date of experience: March 15, 2022
Texas
1 review
0 helpful votes
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Not told about delivery
March 15, 2022

When I placed my order, there was no indication of late delivery. No date was given on order. I was buying as a gift. You need to provide a gift notification if it's going to be six weeks from time ordered to time delivered. I understand weather coldness for shipping, but you did not handle my expectations on delivery well. I ended up having to call and check on order and that's when I was told mid-April delivery.

Date of experience: March 15, 2022
Racheal S. — Trees.com Rep
over a year old

We apologize that the shipping dates on the site were missed and glad we could help when you called in!

Washington
1 review
0 helpful votes
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Not enough roots
March 15, 2022

Eight days on a truck but was surprised to see tree roots were still moist. Purchased 2 maple trees 6' to 7' with hardly any roots {especially hair roots}. Called a plant expert {costumer control} and they assured me that it would grow, so we will see. A lot of money for a stick.

Date of experience: March 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We have the order notated about this so please keep us posted and we'll be happy to help if there are any issues!

Washington
1 review
0 helpful votes
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Great customer service
March 15, 2022

Both trees came in one box ( yay) but I didn't expect that so I called and the customer service person stayed on the phone while I opened the box to make sure I had both trees and that they were in excellent condition.

Date of experience: March 15, 2022
Texas
1 review
0 helpful votes
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Extremely Satisfied! Beautiful buds are growing!
March 15, 2022

I found this site by accident looking to see the average price of a 4-5 foot Autumn Purple Ash tree and saw that Fast Growing Trees had one that I wanted with free shipping and could be delivered without me having to visit a tree farm and have them charge me to deliver the tree.

Date of experience: March 15, 2022
Massachusetts
1 review
0 helpful votes
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No plants- no updates
April 14, 2022

I placed and order and was charged on February 23. I have received no product and no update on shipping.

Date of experience: March 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

Tennessee
1 review
0 helpful votes
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High price
March 15, 2022

Saw the same tree at Lowes - larger and a lot less expensive.

Date of experience: March 15, 2022
Racheal S. — Trees.com Rep
over a year old

Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!

South Carolina
1 review
0 helpful votes
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Very Happy
March 15, 2022

Was a bit skeptical about buying plants and trees online, but found I had nothing to worry about. Packaging was as indicated and my two trees arrived looking great. No broken branches, and two weeks after delivery they are in bloom. I will mention that the Fed Ex driver left the box ( with 2 trees) standing on the porch, not flat as the packaging clearly states, so one of the trees was upside down. Luckily the superior packing job secured everything inside with zip ties and plastic bags so no noticeable harm done!

Date of experience: March 15, 2022
New York
1 review
0 helpful votes
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3 ft. Thuja
March 15, 2022

They're all half dead... should have been warned it was too cold to plant on NY.

Date of experience: March 15, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Fantastic
March 15, 2022

I was more than pleased and plan on ordering again. Additionally, I plan on recommending FastGrowing Trees to everyone who desires quality plants.

Date of experience: March 15, 2022
Minnesota
1 review
0 helpful votes
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Excellent
March 15, 2022

Excellent customer service
Speedy shipping
My first order was a 3 quart quince and a 1 gallon. The 1 gallon arrived dead. I called customer service and they shipped out another one asap. Customer was so nice

Date of experience: March 15, 2022
Georgia
1 review
0 helpful votes
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Overall great selection and easy shopping experiance
March 15, 2022

The only issue I had was the shipping. I believe this is the second time using them and the first was great. They stacked the bushes in such a way that several limbs broke and dirt was falling away from the root. They put one plant upside down. I planted it immediately so it may still survive.

Date of experience: March 15, 2022
California
1 review
0 helpful votes
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Soursop 'Guanabana' Tree
March 15, 2022

Order #*******086

I was ordering the Soursop 'Guanabana' Tree order #*******086 as a surprise gift for my father. When the plant arrived it looked stressed and wilted. My father will try to revive it but we are not sure if it's going to make it. He was disappointed.

Date of experience: March 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

California
1 review
0 helpful votes
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Gave them a second chance, and nope
March 15, 2022

1 of the 2 trees I got was pretty terrible. The dwarf banana tree looks in terrible shape. That's disappointing. The black mission fig is in great shape, so 50% on that order. Thought i'd give them another shot and ordered some strawberries that were delivered upside down with no covering so the plants and dirt was everywhere. Seemed really strange. I made the mistake of opening the boxes in my kitchen so I had a great mess to clean up. So that's down to 33%. All of this played a big factor in why I ordered another 4 trees from another place. At least the shipping was fast.

Date of experience: March 14, 2022
Racheal S. — Trees.com Rep
over a year old

Thank you for the feedback and we're taking a further look!

Utah
2 reviews
0 helpful votes
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Ordered two trees
March 15, 2022

I ordered 2 trees from FGT early in spring and they shipped them in the same long box. They were dormant and in a pot, not bare root. They were packed very well and arrived in good shape. The pots are wrapped such the dirt stays in place. Time to get them planted.

Date of experience: March 14, 2022
Connecticut
1 review
0 helpful votes
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No update on order since placing it
March 15, 2022

Placed a larger order and while I understand shipping can be delayed due to weather - I haven't gotten an update in weeks or even ab email back.

Date of experience: March 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry for the delay in your order! It looks like you are in one of our colder growing zones so we have your order delayed for shipping until Spring. We have reached out privately!

California
1 review
0 helpful votes
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Maple
March 15, 2022

Arrived on time and in great condition. Very pleased.

Date of experience: March 14, 2022
Florida
1 review
0 helpful votes
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Blackberry and Blue Berry
March 15, 2022

The plants arrived in excellent condition and once planted they sprouted leaves. I recommend buying the 3 gallon size if available it is worth the added money.

Date of experience: March 14, 2022
Nevada
1 review
1 helpful vote
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Disappointed!
March 15, 2022

Purchased 2 Vanilla Orchids, a very difficult plant. First order arrived late and dead (froze). Replacement arrived late today. Some leaves froze and wilted. Soil temperature at 53 degrees. Don't understand how you can ship tropical plants across the country in winter, in a box with air vents and no insulation or heat packs and expect them to live. I'm going to attempt to revive them, but not very confident that they have much chance of making it.

Date of experience: March 14, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear how your replacements plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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Texas hill country
March 14, 2022

So far great, tree's arrived with multiple leaf buds and have started to put out leaves

Date of experience: March 14, 2022

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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