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Last year's purchase as well as this year not well
The product was shipped packaged perfectly = I was amazed at the quality of the shipping.
Ease of shopping, shipped quickly, great product. Arrived well packaged.
Great prices, fast shipping, and healthy plants! I had only had the rose tree planted a week and I had blooms on it!
I bought a tree and the additional warranty. The tree has been dropping leaves since it arrived. I wrote to the company and sent pictures and was told to buy fertilizer to try to nurse the tree back to health.
I love all the trees i had been order from this web site, fast delivery, all the tree look good and they are all grow good.
I ordered a ketchup and mustard rose. Website said growing zone 9 was ok. The poor thing is cooking. The little buds are roasting before they can bloom. I called Fast Growing Tress and spoke with Louis who jokingly told me to put an umbrella over it. Ha ha. He did refer me to warranty. I took pic and sent them to Fredrick. He said the rose bush didn't look bad enough for a credit. I guess I'll have to take better pictures when the rest of the buds roast. I'm feeling unsatisfied.
We have reached out privately. We're so sorry for your experience!
I ordered two trees, and one shipped as expected in 1-2 days, but apparently the other was back ordered and there was no communication about it. I finally called and was told that it would ship the next week. Still waiting.
The tree I received arrived in good condition and is doing well. Looking forward to saying the same thing about my late arrival.
Had to pay an extra fee for warranty, when I purchased it they said 1 year warranty
Every tree we've received has done well, 2 Crepe Myrtles, a Silverleaf Maple and a Dogwood. I bought three other trees for my mother and look forward to seeing how they do.
I absolutely love the shrubs. They came as promised and nicely packaged
Being a multi repeat customer, I naturally went to a place that has given me exemplary products. This time however, the packaging was subpar. All the dirt had been dumped out of the pots so the plants had nothing protecting the roots. The plants were a bit scraggly, not the robust specimens I had come to expect from Fast Growing Trees. Because I have had such beautiful plants in the past, I will continue to support this company, and just chalk it up to a fluke.
One of the tree came sick. It death now and nothing they been doing to replace it. I paid $139.00 for it.
We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!
Great choices, fair prices, easy use of site.
Good product and guaranteed.
The selection and quality of plants are as good as it gets.
Had an issue with what was sent. (wrong item) they very quickly shipped out the correct item. Both items were and still are two weeks later in fantastic shape. Would order again without hesitation.
I have bought from FGT and usually pleased but this purchase was disappointing to say the least.the hanging baskets were busted and couldn't be hung at all. The plants were in awful shape I am sure it was bc of the basket busting. The answer from customer service was a $2 credit which as u know will not pay for baskets IF I could find any in my area that would work for it. These were to be gifts but that is not an option due to the condition so wasted money. I was very surprised with the customer service response to say the least.
We are so sorry to hear about your experience! We've reached out privately!
The 2 Muskogee Crape Myrtle are both doing well, after 3 weeks the Tusgcarora Crape Myrtle looks like it's not going to make it.
First tree came with a crooked trunk. The second tree came with a horrific looking graft and the leaves have died off.
We're so sorry that your replacement tree wasn't better! We have reached out privately to help!
Any trees, shrubs, flowers they I have ordered from them have came in fast and usually already budding. Even if they didn't make it through the shock of replanting/travel they replaced them quickly and checked back to make sure it was taking the second time.
We are so sorry for your experience! It looks like we have a replacement order on its way! Let us know if we can help with anything else!