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I ordered several trees, and shrubs. The trees were in great shape but the packaging on the hydrangeas left the leaves damaged. Because of the way they were packaged the pots were laying down, leaves were sitting in water and it looked like they had been damaged by a freeze. One pot was crammed on top of the rose tree and many of the branches were broken. I have pruned back as much as I dare and am hoping they will all bounce back. Because I am in Washington I am waiting to get them in the ground until our last freezing weather has passed.
The hardy hibiscus I sent my daughter arrived promptly and she advises that she loves them.
I was not happy that my trees showed up 6 days after ordering. I read that they should have been there in 3 days. They looked very bad, were dry and in need of water. I am praying that they don't die. I was very happy with my experience. Next time I will try and track my order to see where it is.
Ordered 2 trees - arrived on time. Cherry tree (5-6') beautiful, healthy and tall. American Elm (5-6') barely 5', no growth at all - still no signs of any growth.
Trees arrived promptly and undamaged. Fast Growing Trees are the only provider that had the particular species I was looking for and they are now standing proudly in my garden.
Had what I was looking for at a decent price. Will defiantly buy again. I would suggest making sure the burlap wrapped trees are securely wrapped, one of mine was loose and falling apart.
I purchased my first tree, a flame thrower red bud. The product arrived in a well package box. The tree was in great shape with the beautiful leaves in place. I planted it in a container and the tree never skipped a beat. No shock showing. Within a couple of days, it was adding more leaves and color.
One is growing slowly and the other is struggling. Need more time to know if I am happy
Easy and great selection! Tree arrived as advertised!
Great tree! Very healthy. Perfect packaging. Very satisfied
I ordered 1 spruce; 1 Pear & 2 hazelnut trees. Spruce and Pear arrived healthy and excellent. The hazelnuts had root balls that were quite dry and a lot of the "soil" had fallen off the ball and were laying in the bag. 2/3's of the leaves and this years growth had withered. I emailed the help desk and the reply was "as long as the base of the tree is viable" its' ok. I'm currently waiting to see how they recover.
Received 10 evergreen trees promptly and healthy.
Later ordered two apple trees which arrived in bad shape. Broken branches and wilted.
Trees were replaced but second set of apple trees were not much better. After two weeks planted, I am still waiting for them to perk up.
I found a Heritage birch tree 3X the size that I received from you ( $69.99), and home Depot was $32.99.
We are very sorry for the inconvenience. Keep in mind that they sell their products at a wholesale price where we are a direct nursery where we breed our trees from grafting techniques to ensure the trees we sell provide quality fruit. We're so sorry that we're not able to compete with big box stores
So excited to receive my pink dogwood. Requested the 4-5 ft height. Got exactly that—5 ft exactly! Planted it with FGT root rocket and organic fertilizer. It's been about 2.5 weeks and it looks great so far. Can't wait till next year when the blossoms make their debut.
Need more fruit trees for zone 10... Peach and Plums can be grown in this area so not sure why there are not many to choose from. I received my package but the packing job was not all that great but so far, the plants seem to be alive.
The incompetence of the higher ups with the support staff is astounding. No follow up. The solution to the nonstop issues with the only company they ship with... Is to then ship it the same way again. With the same results. Their incompetence cost me over $1000. 00. And who is responsible for that? Well it's not the shippers responsibility... and it's not fast growing trees responsibility... So it's my fault for trusting a useless company. Buy local. At least there is resolution there.
We are so sorry to hear about your experience! We have reached out privately!
My avocado tree is dead after 3 weeks. It have no leaf now and turning black. Also my pomegranate and key lime from last year was dead too
We are so sorry that your avocado tree didn’t make it! We have reached out privately to help!
Right now they're doing great dug big holes used miracle grow citrus soil just put a couple of sticks in the ground hot and humid around here
Awesome Customer Service and help! Always helpful and addresses any concerns with trees. Great experience!
We're so sorry to hear how your trees arrived and that they are not doing well! We have sent a private message to get some photos so we can take a look and help out!
I followed all the planting steps but the trees lost all their Leaves and the stems are turning black with some broken branches.
We're so sorry to hear this! We have your order notated so please check back in with us if they do not recover!
We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!