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I ordered a bush and an herb plant and they were packaged beautifully! They arrived in great condition and so far are doing well.
I purchased a grafted peach tree. I was promised fruit if not the first year, for sure the second. Here we are year two zero fruit. I was disappointed in the size as well as the service. When I reached out, everyone was just trying to sell me insurance on my whole order. Even though the raspberries I purchased seemed fine. The tree was WAY smaller than if I bought local. The website is WAY WAY overpriced and far from what they promise.
Awful experience. Will never buy from Fast Growing Trees again.
I had ordered a dogwood and fed ex got delayed and the tree had black leaves. Dead! II called and they shipped another one out FAST.!
I thank you so much! I am happy to do business with people who take good care of their customers!
The tree was shipped quickly and was in great condition when it arrived. We were quite impressed with how healthy it is.
Shipping took about two weeks from purchase to arrive to me and both trees were so tiny, barely over 12 inches tall. For $100 per tree, I expected much more. Will not recommend and won't purchase here again.
We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
I ordered 2 passion fruit plants for my fathers for Father's Day. When they finally arrived the box was smashed, with one plant on top of the other. Unfortunately, they are very damaged and not doing well. This has taught me a valuable lesson to not gamble on companies not bought locally
We're sorry to hear that your plants are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
They are online/remote Nursery. It is amazing to observe them providing healthier plants and better after sales support year after year!
I got a corkscrew willow. I planted it right away and the leaves on it were dried out. The leaves fell off and now the branches are turning brown. I think it is dying but will wait to see if it comes back. Very disappointed and will not buy from them again. Waste of my money.
We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!
The website looked very nice but dissecting. The picture made it look a lot bigger
We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!
Very good customer support.
Completed order in a timely manner.
I ordered a hardy avocado plant for my son's birthday. It arrived in Tenn. Totally wilted and some leaves even dried and and crumpled. Yea
We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!
I had a great experience, the online process was easy, I received the plants quickly and they arrived very healthy
My tree arrived in great condition despite some unseasonably warm temps and a slight delay caused by Fed Ex. I would definitely recommend them!
I love the trees, bushes, and ornamentals I've ordered from FGT. I have a hard time negotiating the website though.
Ordering was easy and the shipment arrived fast and in perfect condition.
Not happy with condition of tree on arrival. Splotches and discoloration on leaves. Amanda told me due to humidity and cosmetic only. Not expected to affect future health of tree.
I ordered 25 5-6' Hybrid Poplars and 1 5-6' cherry tree… Shipping was unexpectedly fast, trees were all in fantastic shape, instructions were very clear and customer service was impeccable when I called with questions. I am a customer for life!
They either came broken or took forever to grow. The replacement tree that they sent ended up dying. They also like to deny that your tree is dying until the last moment of your deadline to return then they'll admit the tree is dying. Really annoying in my opinion.
We’re so sorry to hear about your experience! It’s very common for plants that are shipped to arrive stressed and leaves may even fall off, but they typically begin pushing out new growth in just a few weeks. As long as you let us know about any concerns within our 30 day guarantee, we'll be happy to help make it right if they do not recover!
We got the citrus bush bundle and everything is beautiful! Can wait to order our new fruit trees!
We apologize for your experience. We off the 1 year warranty at checkout which covers all the plants on your order and unfortunately we do not have the capability to insure just one plant. We're glad we could ultimately help to make this right