Trees.com

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Trees.com
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Indiana
1 review
0 helpful votes
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Overpriced and awful
July 12, 2022

I would never order from them again. Overpriced and low quality on both orders…make sure and get the warranty

Date of experience: July 5, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your plants! We are reaching out to get some photos so we can assist you further!

California
1 review
0 helpful votes
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Great warranty
July 5, 2022

I bought a mango tree, it came a week later due to delivery which was not the fault of fast growing trees. Tree lasted about a week. I purchase the warranty and they sent me another tree which the delivery was much faster. The new tree is doing just fine right now.

Date of experience: July 5, 2022
Nevada
1 review
0 helpful votes
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Well packaged- very healthy
July 5, 2022

The plant was packed so well that no dirt escaped it was in good strong healthy condition when I got it.

Date of experience: July 5, 2022
South Carolina
2 reviews
0 helpful votes
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Very pleased. They answered any concerns pleasantly and thoroughly.

Date of experience: July 5, 2022
Colorado
1 review
0 helpful votes
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Plum
July 5, 2022

Tree arrived quickly and looked great. My problem was I planted it and it seemed like it was not hardened to be outside. Some notice as to introduce it slowly to being in the elements would have been helpful. It's survival at this point is doubtful.

Date of experience: July 5, 2022
California
1 review
0 helpful votes
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Not as good as before
July 12, 2022

The money tree I bought did not have enough leaves nor was it twisted well enough in the stems.
The other plant I bought was so small, and it died after 5 days of planting it!

Date of experience: July 5, 2022
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

District of Columbia
1 review
0 helpful votes
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Excellent customer service.
July 5, 2022

I received help regarding the trees that I bought.

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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Great price, fast shipping and healthy happy tree!

Date of experience: July 5, 2022
Utah
1 review
0 helpful votes
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Wonderful selection and the best customer service
July 5, 2022

I have purchased many plants and trees from Fast Growing Trees and I can tell you that you won't be disappointed. They send their plants and trees in a very sturdy well packaged box. The plants arrive alive and looking healthy even after the long trek that they took across the country. Also, if you do have an issue, the customer service is top notch! They are fast and friendly and resolve your issue very quickly. You will not be disappointed if you shop with this company! I'll be coming back to Fast Growing Trees for life!

Date of experience: July 5, 2022
Maryland
1 review
0 helpful votes
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Excellent condition
July 5, 2022

Plants arrived healthy and happy and remain that way. Could not have asked for a more positive experience. Quick delivery, quality product.

Date of experience: July 5, 2022
Georgia
2 reviews
0 helpful votes
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Love our tree
July 5, 2022

We bought a small Korean Lilac tree. It arrived healthy and true to the pictures. We can't wait for it to bloom next spring.

Date of experience: July 5, 2022
New Jersey
1 review
0 helpful votes
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Ended up canceling the order
July 12, 2022

I ordered 2 fruit plants and waited over a week for them to ship, I had to contact them regarding a shipping delay instead of them updating me, the plants weren't shipped because it was "hot outside", too hot for tropical plants, and I was told they would be shipped a month later in July lol because apparently July is less hot than June? And that they were sitting in a warehouse. So they let the plants just sit there wrapped up for over a month and then ship them pretty much when they feel like it. No thank you. Cancelled the order.

Date of experience: July 5, 2022
Racheal S. — Trees.com Rep
over a year old

We are very sorry that you did not receive the email regarding the delay. Certain plants are more susceptible to heat stress and with the extreme temperatures we were having across many states, we decided it would be best to wait until the heat wave passed to ship. This ensures that your plants arrive healthy and happy. We assure you that we only pack up plants right before shipping any plants that are held are done so safely in our nursery while being taken care of.

Virginia
1 review
0 helpful votes
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Trees galore
July 5, 2022

Your company has gone the extra mile for us when we need it. Thanks for all you do!

Date of experience: July 4, 2022
Missouri
1 review
0 helpful votes
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It's still very early, it's planted and watching and waiting
July 5, 2022

I have purchased trees from y'all before and this experience will hopefully go just as smoothly as before

Date of experience: July 4, 2022
New Mexico
1 review
0 helpful votes
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So far
July 5, 2022

First order was not so good but ordered 2 4 to 5 foot trees very nice both around 5 feet and in good shape customer service very good experience.

Date of experience: July 4, 2022
Illinois
1 review
0 helpful votes
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Fast shipment, healthy trees
July 4, 2022

Great packaging. Trees look great and leaves still on two weeks later.

Date of experience: July 4, 2022
New Mexico
1 review
0 helpful votes
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Maple trees in NM
July 4, 2022

Trees came in a box ready to plant. I had hole dug prior to their arrival. Trees are doing well so far. Had to put chicken wire around to keep deer from eating leaves. Overall very pleased.

Date of experience: July 4, 2022
Oregon
2 reviews
0 helpful votes
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Poor Shipping Excuse
July 12, 2022

I ordered the tree because the site stated items shipped in 1-2 days unless otherwise noted. We were experiencing a much cooler Spring with 70 degree temperatures and light rains. Perfect for planting. After 1 week with no shipment started I made contact. I was informed that the heat wave in my area was not good for new plants and shipment would be delayed. I replied that their weather information was not correct. Another week passed and when I inquired again I was informed that my shipment would occur in another 5 days, exactly when our heat wave was forecast to start. I canceled the order.

Date of experience: July 4, 2022
Racheal S. — Trees.com Rep
over a year old

We apologize for the inconvenience. We were having a severe heat wave here in South Carolina and most of the middle of the country so your plants would've been extremely heat stressed by the time they arrived to you.

Illinois
1 review
0 helpful votes
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Beyond expectations
July 4, 2022

Initial order was delayed by a few weeks, however when the phenomenal lavender plants arrived (x15) they were super healthy very well packaged and ready for planting.

Date of experience: July 4, 2022
Mississippi
1 review
0 helpful votes
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Don't buy!
July 12, 2022

I bought Stella and North Star cherry trees and two different varieties apricot trees. All my trees arrived in poor condition packaged in loose soil. Supposed to be potted plants but it seems like I was sent bare root trees that came out of dormancy while in storage. All trees are struggling and slowly dying one by one.

Date of experience: July 4, 2022
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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